Lakeside-Milam Logo
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Author: Kalicia Bateman

LAST UPDATED: January 23rd, 2020

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The Good

  • A history of success
  • A plan for each patient
  • Comprehensive ongoing care

A History of Success

Lakeside-Milam Recovery Centers have treated over 100,000 individuals with alcohol addiction, and according to patient followup surveys, 90% of their alumni would refer a family member or friend to the facility. It would be nice to see more detailed, printed information from their followup surveys, but with over 30 years of experience treating alcohol abuse patients in the greater Seattle area, their commitment to the region cannot be understated. They are also the largest alcohol treatment facility in the Pacific Northwest, with programs offered in Alaska as well as Seattle.

A Plan for Each Patient

The healthcare professionals at Lakeside-Milam Recovery Centers are focused on discovering the specific, underlying causes of a person's alcohol addiction/dependency. Because of this, they seek to create a plan for each patient that is unique and personalized to best treat that patient. And while every patient is encouraged to participate in aspects of the 12-step program, additional counseling and treatment protocol is assessed and provided during the length of a patient's treatment.

Comprehensive Ongoing Care

With numerous treatment options available, patients are able to address their alcohol addiction from many vantage points. The treatment regimen assigned to a patient will be different case-by-case, and that regimen is constructed using a combination of inpatient treatment methods. At the end of the inpatient program, the patient and his or her counselor will meet to plot out the early recovery needs. During this time, goals will be set and tools provided to ensure lasting sobriety. But in addition to this planning, Lakeside-Milam Recovery Centers also provides educational and family programs for patients to utilize during post-facility recovery. This aftercare is facilitated by the numerous outpatient treatment centers operated by Lakeside-Milam Recovery Centers all over the greater Seattle area.
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The Bad

  • Lack of insurance information
  • Lack of patient testimonials
  • No program pricing information

Lack of Insurance Information

Lakeside-Milam Recovery Centers provides no information about insurance coverage on their website or other provided online materials. With licenses from the Washington State Department of Health and Department of Social and Health Services, and with its CARF accreditation and affiliation with the National Association of Alcohol and Addiction Treatment Centers, one would assume that most insurance plans would be accepted.

Lack of Patient Testimonials

Another void of information provided by Lakeside-Milam Recovery Centers is a patient testimonial section. The closest presentation of patient satisfaction at Lakeside-Milam Recovery Centers is claim that 90% of alumni would refer a friend or family member to Lakeside-Milam. This provides an unsubstantiated claim, which is probably true, but if elaborated on would provide much greater insight into the patient experience and efficacy of the facility's alcohol abuse treatment ability.

No Program Pricing Information

One of the main claims by Lakeside-Milam Recovery Centers is that they offer effective, affordable alcohol treatment. There is a glaring lack of published information on the affordability of their treatment, with no pricing listed or comparisons to other treatment center pricing. This, hand-in-hand with the void of printed insurance information, makes no attempt at providing a prospective patient with program transparency.
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The Bottom Line

With over 30 years of operating experience in the Pacific Northwest, Lakeside-Milam Recovery Centers provide the greater Seattle area with accessible, inpatient and outpatient alcohol addiction treatment. But their claim of effective, affordable treatment is not substantiated with information about insurance coverage, the patient experience, or detailed alumni survey statistics. And while the treatment facility appears to be a great option for many patients, the lack of published information leads a lot of questions unanswered.
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