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Author: Kalicia Bateman

LAST UPDATED: March 3rd, 2020

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Star Rating

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9 Reviews

Review Breakdown

5 grade

22%

4 grade

56%

3 grade

11%

2 grade

0%

1 grade

11%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Tom Gourley Pleasant Grove, UT

When I flew with Air China I thought their planes were a bit unclean and older. I also didn't feel like their customer service was a company focus. Their departure and arrival was as advertised but the actual flight experience was nothing noteworthy.

6 years ago