WebHostingPad

Author: Jenna Vasquez

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The Good

• Money-back Guarantee
• Website design
• Awards and recognition

Money-back Guarantee

The data center appears to be efficient, secure and reliable. The facility is equipped with the latest technological advances to ensure safety and high performance. The low number of outages is undoubtedly praiseworthy. WebHostingPad's uptime is 99% and they offer a 30-day money-back guarantee if you are not satisfied with their services.

Website Design

In addition, the website design offerings add to the company's viability. And when it comes to cost, WebHostingPad is as good a bargain you'll possibly find anywhere among its competitors. Some of the hosting packages give you unlimited options and possibilities.

Awards and Recognition

WebHostingPad claims to have earned numerous awards; these can be viewed as taking up an entire page on the company website. Awards include those for customer service, Best Unix Host, Reliable Web Hosting, Cheap Web Hosting, and Best Budget Host.

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The Bad

• Negative customer reviews
• Limited hosting options

Negative Customer Reviews

Customer service is lambasted by the majority of reviewers and customers as being inept, unresponsive and unhelpful. Many complaints accuse the billing department of shady practices and unprofessional attitudes. This is strange for a company that claims to have award-winning customer service.

Limited Hosting Options

While there are a lot of great aspects to WebHostingPad's services, they are lacking in hosting options. Currently the offer Shared, VPS, and Managed hosting options. We would like to see the company offer more hosting options for their customers.

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The Bottom Line

If you are looking for a cost-effective solution, WebHostingPad may be ideal for you. Also, the state-of-the-art data center and great uptime rate is enviable. Very few could complain about those aspects of the company. Unfortunately, the prevailing sentiment is that the customer service is simply unsatisfactory. If you encounter any problems, you're likely to have negative experiences resolving the issues. But, if you are willing to wade through frustrating phone calls and some poor communication, you will probably be ultimately pleased with the product. We recommended giving WebHostingPad a try.