A Small Orange

Author: Jenna Vasquez

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The Good

• Great features
• Hosting options

Great Features

We found several features in the hosting product that might be attractive to a small business owner, including the following:

• A free SSL certificate for a website
• Free migration assistance
• cPanel for ease-of-use and navigation of your hosting setup
• A free domain name for one year
• No hidden limitations, including email accounts, e-mailing lists, and subdomains

Hosting Options

A Small Orange offers several hosting options and plans for their customers. Currently they offer cloud, VPS, and shared web hosting options. While there are companies in the industry who offer more hosting options, A Small Orange offers 20 plans with their hosting options. These plans allow for customization and scalability for customers.

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The Bad

• Limitations of service
• Downtime issues

Limitations of Service

While they care about their customers, A Small Orange's products lack the options of developing a mobile version of a website. The small disk spaces make it difficult to store large amount of videos, files, and other components that a small business might want to include in their business hosting product. Exceeding the storage space requires that the client upgrade to a more expensive VPS product, which, for some, can be frustrating.

Downtime Issues

Some customers have complained about A Small Orange's downtime issues. For the most part, A Small Orange's downtime issues were relatively short, lasting only a few hours, a plus when considering that many large hosting companies have downtime periods that can last for days before the issue is resolved. On the forums for A Small Orange, rest assured, the Director of Customer Service responded to client concerns and directed customers on how to issue a support ticket.

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The Bottom Line

A Small Orange offers some great features, and some good hosting options. However, customers may feel limited by the data limits, and the inability to develop a mobile version of their website. Customer's also had issues with downtime, which is crucial in this industry. We cannot recommend A Small Orange's web hosting services at this time.