Puritan's Pride Logo

Puritan's Pride

Is This Your Business?
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3.3

Overall Score

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Kim FL

They sent me an email promotion is $10 dollar credit to my account with the $50 dollars purchase . By the time I checked out $54 dollars purchase, they have not credit my $10 at all, I call them and they said.. oh their's the tiny fine print under neat of a huge ..huge number 10 dollars credit awaiting for me in my account, is for theirs own brands only. Bad business to scam their own client :(

11 years ago

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Peggy Kelly Abilene, TX

I ordered leg circulation supplement in May 2017 and still have not received them. Pretty disappointed in this company. Everytime I call to cancel and get refund they say 4-6 weeks it will be in and obviously that's not true. I used to like ordering from here now not so much.

8 years ago

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Elena

They were good until few months ago when deliveries started getting awful with products leaking inside the box and missing items for which I have been charged. And now the missing item hasn't shipped to me as promised twice by the customer service. I have been their loyal customer for more than 10 years but I am so ready to drop them!

9 years ago

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E.L. Evans

Everything has been easy, inexpensive and works well. I do not like the automatic replacement service. i ended up over stocked. Otherwise GREAT!

9 years ago

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Su Plymouth, NY

I had ordered a international package from Puritan Pride on April 22, 2017, but still May 24, 2017 I did not get my order. I called customer service, they answer my packaged sent on May 8, 2017. The very late delivery, I will not shop the store again.

9 years ago

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Ka La Angier, NC

I ordered some stuff on 1/3/2017. Website never updated shipping date. Called the company's toll free number and spoke with Customer Service. I was told my stuff shipped 1/7/2017 and I should receive 1/11/2017. Not happing with website shipping update status and very unhappy with slowwww shipping.

9 years ago

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d levin Miami, FL

I thought using a carrier that you have to be home to receive a low price order, was obsolete. I have my shipping address preformatted with paypal, to properly show the correct apt# , but informed it didn't. I think their service is sub par.

10 years ago

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William Coskrey New Orleans, LA

Great prices; great selection; great service -- and, best of all, amazing customer service! Thank you!

10 years ago

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zenaida ALEJOS Chula Vista, CA

I was told i would be reimbursed for $11.22. but the person spoke with lied. Management/company policy. wasn't truthful on what the person said. Thanks anyway received your $6.27 check. I believe that will be my last order. Please do not email me anything. VR, sad customer,

10 years ago

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Toniann Minafo Pinellas Park, FL

I have been ordering from Puritan's pride for years. I have never had any problems with this company.

11 years ago

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Adrian Allen

This is the worst company I ever had to deal with. Customer service tells you that they are going to do something and they don't. Shipping time sucks I could have went to my local vitamin shoppe and had what I needed the same day not wait for almost 2 weeks to get what I ordered. I will never use this place again. Buyers beware.

11 years ago

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Susan Braun Pine River, MN

Still waiting after 3 months and 2 phone calls assuring me, I would get credited for retuning my order. No credit, and it cost 12.29 to send the order back with a tracking number. Not happy.

9 years ago

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jeff ching El Cajon, CA

wasted 25m on the phone trying to order a product then at end says out of stock could not place order. horrible english speaking sales person and just did not have it together.

10 years ago

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ALEJANDRO

I WAS ORDERED SOME PRODUCTS OF PURITAN'S PRIDE, I HOPE ALL BE FINE (I'LL TELL YOU), BUT NOW ONLY KNOW THE SHIPMENT WAS MADE BY UPS, AND I PROBABLY ARRIVE BY MAY 27TH

10 years ago

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juma Springfield, VA

be careful on ordering as they have steps that lead to permanent repeating orders that get charged automatically. everyone loves this as it just makes life so easy for the cheating sh#ts at PP.

11 years ago

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N Hinton Tuscaloosa, AL

Never had a problem. I've been purchasing from them for 3 years.

9 years ago

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scoops

Just been charged £138.00 import duty for our order. Not mentioned at the time of ordering. Company ignored 3 e mails regrading this. Buy somewhere else

10 years ago

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Christian Viollaz San Francisco, CA

I think that they should get paid once we received our order. It will take an easy two weeks and more by the time you place your order.

9 years ago

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Faye Bowen Trabuco Canyon, CA

I was not satisfied with Probslim... not only did they give me nausea and was bloated all the time. I would not recommend this product

10 years ago

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john delaney West Islip, NY

quality merchandise at reasonable prices

11 years ago