CVS Logo

CVS

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5.2

Overall Score

Author: Kaitlyn Short

LAST UPDATED: April 19th, 2022

CVS opened its first store in 1963. It now has stores across the country and has over 1 billion in revenue sales. CVS has changed to CVS Health, offers a minute clinic for walk-in convenience, and was the first pharmacy to offer a loyalty program. It has a variety of health products as well as access to its pharmacy on its online store.

Check Out Real Customer Reviews

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The Good

  • Great Variety of Products
  • Multiple Loyalty Programs
  • Free shipping on orders of $35

Great Variety of Products

CVS is a large corporation with a variety of products. Its site has a manageable 10 categories of products. They are: vitamins, baby & child, beauty, diet & nutrition, health & medicine, home health care, household & grocery, personal care, sexual health, skin care. When you select a product the sites provides you with an overview of that product, and gives details of what the consumer will be buying. It also has tabs to view the ingredients, directions, and warnings. There is a place to read reviews that other customers have written about the product as well.

Multiple Loyalty Programs

CVS offers two different loyalty programs for its customers. It offers "extra savings" and "extra bucks". The extra savings gives its members personalized coupons when you shop and weekly deals and coupons in emails. The extra bucks give you 2% back in rewards on your everyday purchases. You can also earn bucks by filling prescriptions with them. The program requires you to sign up and have a CVS account, but it is free and simple to do.

Free Shipping on Orders of $35

CVS offers a free shipping rate to its customers when they spend $35 or more on any purchase. CVS also accept returns for up to 30 days after the purchase. If the product was a CVS brand product, it would offer a 100% guarantee. CVS will also accept returns on opened or unopened items if the customer is not fully satisfied.

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The Bad

  • Website
  • Extra Bucks Loyalty Program

Website

The CVS website is not user friendly. It was difficult to find products, and can lead you on a wild goose chase. It is also difficult to find information regarding ingredients, possible side effects, and warnings regarding the medicine. 

Extra Bucks Loyalty Program

Thr "extra bucks" loyalty program does not seem like it is very loyal to the customer. Its bucks program offers 2% back in rewards on everyday purchases. Once the reward is given quarterly, the consumer has only 45 days to use them before they expire. No bucks can roll over and must be used in one shopping trip. 

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The Bottom Line

We found the CVS site to be harder to navigate and shop on than others we have viewed. We also found that its free shipping rates and loyalty programs were not as competitive as others. It does have a large variety of products and has been in business for a long period of time. CVS would be a good site for someone looking for more than just vitamins.

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Star Rating

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4.4

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133 Reviews

Review Breakdown

5 grade

52%

4 grade

38%

3 grade

8%

2 grade

2%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Brittney Mac Gregor Louisville, KY

CVS has a good selection of medications and off brand name alternatives. They always offer great coupons and good deals. The pharmacy is quick and efficient. The employees are always friendly. The store has a good selection vitamins and supplements to choose from. I give them 5 stars, I just wish there was one closer to my location. I don't frequent them as much since I have moved further away.

5 years ago

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Lizzy Puentes Tallahassee, FL

CVS is one of ,y favorite vitamin stores, they have any and every vitamin you are looking for with a variety of brands to choose from. They also have other things available needed at home such as quick meals, beverages, and cosmetics to name a few of their purchase options. The price is a little more expensive than a regular grocery store but they do have cash back deals if you have a CVS card.

5 years ago

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Nashali Vescovacci Fort White, FL

CVS has great customer service and helpful employees. Their stores offer a variety of different products. The products they sell are good quality and very affordable. Their rewards system is also very helpful, as it has saved me a lot of money.

4 years ago

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Roxana Perez ,

I have been using CVS as my pharmacy for the past two years and I love it! They have developed an application that makes it easy to track your medications and upcoming refills. My favorite part is that they offer free 1-2 day delivery for eligible medication.

6 years ago

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Cade Boudreaux Irving, TX

CVS is a great store for your everyday vitamins. I recently bought metabolism pills as a dietary supplement and was very pleased with the results they’ve had on my weight loss. They are also cheaper than most fitness stores where they sell the same thing.

6 years ago

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take7 Cheyenne, WY

Convenient that it’s in target and I can see someone in there about the vitamins I buy. They are helpful and knowledgeable. One time they didn’t have The vitamin I was prescribed and took forever to get back to me to let me know that they didn’t have it and couldn’t get it. That was annoying. But every other time it’s convenient and worth it for me.

6 years ago

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Summer Porter Managua, MN

The pick up time for medications at CVS pharmacy are insanely fast. I have had several doctors appointments in which I am prescribed meds and within 2 hours, I either receive a text or email from CVS letting me know that they are ready to be picked up. You can either walk in pick up or pick up through their drive through window. It is convenient for all.

6 years ago

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Pekeiydra Williams Tallahassee, FL

Love CVS, always have great deals! I appreciate them giving the receipts with store credit when you shop there so much. Definitely my go to place for feminine/ household products.

5 years ago

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Eddie Rios Ogden, UT

CVS is a grand option for vitamin purchases. They carry the best brands and have a greater assortment of options. Their vitamin aisle is really comprehensive - you find anything you need there at great prices !

6 years ago

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Stephanie Byrd Tallahassee, FL

CVS is one of my absolute favorite stores. It’s a convenient store and pharmacy all in one. It is a one stop shop for all of life’s needs. Their products range from everyday household products to medicines that can help cure sicknesses. I love it there.

6 years ago

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Janie Dennis Tallahassee, FL

CVS is a nice place to go to for anything!! I love that they are usually open 24hrs for their pharmacies because that is where I go when I need to pick up my medication! I also get their Lubriderm lotion which helps my skin immensely.

6 years ago

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Kimi Bayles West Valley City, UT

I ran out of my vitamins while on vacation. We found a CVS and I was so impressed with the store! Clean, organized, layout was quick and efficient to find what I needed, there were multiple cashiers so we weren’t in line forever and the employees were very friendly answering questions and helping us feel comfortable!

6 years ago

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Michelle Rios Ogden, UT

When shopping for gummy vitamins for my kids, I have found a good selection at CVS. Their prices are competitive and their stores are easy to access on my way home to/from work. I appreciate that they are well stocked and that they always have what I need. Thanks CVS for having my children's vitamin needs.

6 years ago

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Megan A McEvoy Tallahassee, FL

CVS has a great selection of many different products, from vitamins to dishwashing soap. My family always uses CVS for items like ankle braces and athletic tape, as well as for any pharmaceutical medications we needed prescribed.

6 years ago

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Anonymous

Our local CVS has a wonderful selection of vitamins. It’s easy to move around in the store no clutter, clean and clear where they put what. There prices are always nice and the coupons the offer are right on point with my card

7 years ago

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April American Fork, UT

CVS has come to my aid time and again! The employees there are very helpful, kind, and able to answer all of my questions. They are conveniently open all the time, so whenever I have to go there I can rely on CVS to fulfill my needs.

7 years ago

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Miles Strother American Fork, UT

CVS is usually where I go to get my prescriptions filled and any other day-to-day medical stuff I need. They always have great availability and our quick on filling orders. Plus, every time I've gone they've priced matched to make sure I get the best deals on medicine.

7 years ago

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kristin Gneiting Pleasant Grove, UT

CVS is my main vitamin store, along with my main prescription store, candy store, and personal products store. They have a great selection of vitamins for the whole family at a good price. I also like the coupons they have and fast bucks that help me save a little along the way.

7 years ago

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Jaylene Holcomb, NY

CVS has been a reliable company to buy our prescriptions and vitamins from. I can always count on them to have fast services. When my children are ill, I can always trust CVS to have a quick checkout line. Their customer service is impeccable. The workers are always available to help me pick out what vitamins would be best for me!

7 years ago

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Ashley Pleasant Grove, UT

I buy our family vitamins at CVS. They have the brands that I love. I trust the CVS name and because I fill my prescriptions at their pharmacy they are happy to answer my questions about what vitamins are good to take with the medicines I am on.

7 years ago

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Ellie American Fork, UT

With cvs I always know I’m getting quality, trustworthy products at the best price available. The employees are easy to work with and help me understand my medication much more!

6 years ago

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Rocio Diaz Tallahassee, FL

They have a very large range of generic vitamins as well as brand-name. Luckily they have cheap prices when buying generic, and they have approved OTC vitamins. They also offer many coupons.

6 years ago

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Elizabeth Klemm Tallahassee, FL

My family has used CVS Pharmacy for prescriptions my whole life. They also have an awesome selection of personal hygiene care and injury care, which makes it easy to get what you need quickly.

6 years ago

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Christyan Bennett New Orleans, LA

I went to CVS one day after my workout to pick up some vitamins super quick. They have a surprisingly large variety of vitamins to choose from. I would recommend CVS to anyone in need of a quick stop to get some vitamins.

6 years ago

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Martha Gourley Pleasant Grove, UT

I use CVS when I travel out of state. They have a lot of stores and it is always easy to find one when I need one. I always need meds when i travel. So glad they are easy to find.

6 years ago

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Reese Pleasant Grove, UT

CVS Pharmacy is where I get my prescriptions filled and also buy my vitamins and they have a great selection and a good price and always have coupons that come in handy when you have a large family like mine.

7 years ago

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Nana Asiata Herriman, UT

They always have the medicines I am looking for. They have medicines for all ages there and their customer service does an amazing job getting you the right medications you and your family needs!

8 years ago

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Corey Smith Tallahassee, FL

CVS is usually always my go to whenever I need vitamins or medicine. The employees are always so sweet and ready to help

5 years ago

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Laurie Massie Lakeland, FL

I love being able to walk into CVS & grab whatever I need! One stop, & I can get everything! Great customer service, too!

6 years ago

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Shari Evers Lehi, UT

My daughter wanted all kinds of medical supplies for her birthday. CVS saved me. They have a huge variety of all things medical!

8 years ago

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Karen Torino Tallahassee, FL

CVS always has any of the vitamins that I need. I like how they offer deals on the majority of brands that they carry, as well as on their own vitamins.

6 years ago

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Thomas Andersen Tallahassee, FL

I always go to the CVS near my campus for all my snacks and hygiene products. They have great prices and a great rewards program, along with everything you need.

6 years ago

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Nichole Hiatt Eagle Mountain, UT

CVS had a great selection of vitamins and I had multiple brands to choose from. I was looking for a specific dosage of something and they carried exactly what I needed.

6 years ago

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kayshel Herriman, UT

I have used CVS regularly for over the counter products as well as all my perscriptions for 5 years now. They are service oriented and I enjoy shopping there.

6 years ago

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Emma Hialeah, FL

CVS always has what I need and with little wait. The pharmacy is quick to process my prescription and the general staff can always help me find an item I am looking for.

6 years ago

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Angelica Dela Cruz Jacksonville, FL

CVS is a great pharmacy. The service is always very nice and efficient. Whenever I am sick and visit the doctor I always list CVS as my local pharmacy.

6 years ago

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Jaime American Fork, UT

I shop at CVS often for prescriptions, vitamins, and other healthcare items. They have great customer service, and I love to use their app. Very functional.

7 years ago

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Paige Baldwin Wellsville, UT

I usually come to CVS for any of my pharmacy needs, but I especially love coming for vitamins. They are so helping in making sure I’m choosing what’s correct for my body.

7 years ago

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Rebecca Provo, UT

I go to CVS for all my prescriptions. Anything else is way too overpriced, but the service at the pharmacy is great and I can get the medicine I need really quick!

7 years ago

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Abigail Land Tallahassee, FL

A large variety of products and pharmacists are very helpful in recommending what to buy based on what you need.

4 years ago

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Luke Swierczynski Troy, MI

I get all my prescriptions and vitamins from CVS. All the coupons you get make it the cheapest place to go.

4 years ago

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Bee Endicott, NY

CVS accepts my Humana benefits and they let me stack coupons. You can do really well here with coupons.

5 years ago

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Josh Harold Dallas, TX

I go to cvs all the time to get my favorite drink and the people there are always helpful and the lines are normaly short.

6 years ago

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Matthew Hall Gulfport, MS

Kids can go pick out a toy, while I'm picking out my vatmins, it's the best of both worlds, I'm healthy, and we're all happy!

6 years ago

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Luna Rockville, MD

CVS is everywhere. Whenever I need to buy any emergency medicine, I go to CVS. It also has stationery, food, tools, etc.

6 years ago

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Lily South Jordan, UT

CVS is a wonderful store.They have everything you need there from medicines to soda to chips and snacks.It is a great place.

6 years ago

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Ed Clark Mesa, AZ

CVS is my pharmacy of choice. I have been very happy with the cost of my prescriptions and their responsiveness when I need their assistance

7 years ago

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Campbell Blair Phoenix, AZ

CVS normally works out better for me for than anything else. Their pharmacy is great and super helpful. Always gives me the assistance I need.

7 years ago

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Rylie Crandall Draper, UT

I love CVS. They have vitamins and medicines that I can’t find anywhere else and the employees always help me so that I find just what I need.

7 years ago

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Nicole LeBaron Provo, UT

CVS is a great store for finding vitamins, medicine, protein powders, etc. They have a selection of multiple brands which is nice.

7 years ago