Hipmunk

Author: Kalicia Bateman

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The Good

• Travel services
• Site features
• Mobile app

Travel Services

Hipmunk provides a platform for travelers looking to research and book upcoming trips. On the company's website, users can quickly compare prices and book accommodations from hundreds of airlines and million hotels and vacation rentals. Hipmunk also allows its customers to book rental cars and vacation packages.

Site Features

Hipmunk offers several helpful features on its website, including comprehensive travel search, stay options, view schedules, and heat maps. With the comprehensive travel search tool, Hipmunk pulls information on charter flights and trains to provide travelers with more affordable options than just commercial flights. The company's stay options tool pulls information from Airbnb and Homeaway to provide alternative selections to traditional hotel rooms. The view schedules tool provides travelers with flight schedules, layover information, and visual charts. The heat maps tool allows travelers to find accommodations near shopping, nightlife, and restaurants.

Mobile App

The Hipmunk Travel app, which is free and includes mobile-only deals, is compatible with both Apple and Android devices. The mobile app is very easy to use and pulls information from top travel sites and allows customers to book instantly. In addition, travelers can continue to manage their bookings throughout the duration of their trip.

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The Bad

• Limited booking options
• Undisclosed travel insurance

Limited Booking Options

Hipmunk focuses on online booking and does not allow its customers to book over the phone or in person. While online booking is convenient for many customers, others would be more comfortable with other booking options.

Undisclosed Travel Insurance

It is unclear whether or not Hipmunk provides its customers with travel protection to give them peace of mind that they will be covered if anything goes wrong while they are traveling.

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The Bottom Line

Hipmunk provides several travel services, a variety of helpful website features, and a free mobile app. However, the company only offers online booking and it is unclear whether or not travel protection is available.