All Access

Author: Kalicia Bateman

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The Good

While Google Play Music All Access automatically provides you with a 30-million-track library (which includes new releases), there's another advantage to a subscription that most competitors can't match: You can upload your own music into your All Access library. That means no more switching between your iPod, desktop, and phone to enjoy all your music. The All Access function called Music Manager allows you to combine up to 20,000 tracks you already own and get it all on one device. Should you need to, though, you can link your All Access account to up to 10 total devices at once, including your computer, smartphone, tablet, and iPod. You can only play music on one device at a time, but it's convenient to transition smoothly from one device to another without logging in every single time. You get what you pay for with All Access's perks. These include:

• On-demand listening. You can hand-select the songs you want to listen to.
• Ad-free streaming. Because subscriptions require a fee, All Access doesn't have to bother you with commercials from sponsors in between songs.
• The ability to create your own playlists and radio stations based off your favorite song, artist, or album. Google will recommend playlists based on your preferences and constantly updates your stations to reflect your listening history.
• An unlimited number of skips for songs you're not in the mood for.
• The option to download tracks and listen to them offline.

Google also partnered with YouTube so that when you get All Access, you automatically get access to a feature called YouTube Music Key. This feature lets you view music videos when you want-again, without interruptions from ads. Just an extra perk for the avid music lovers out there. Another reward for using All Access is its excellent customer support. Like so many other Google services, All Access has visible, detailed support pages with options to request phone calls, live chat a Google representative, and email your questions and comments. They even take it a step further and give you an estimated wait time so you can plan ahead. If you're unsure about whether All Access will keep you happy, not to worry. They've been generous with their free trial length and give you 30 days of listening at no cost. Plenty of time to decide whether their track selection, sound quality, and customer support fit your needs.

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The Bad

Despite its satisfactory free trial period length, there's no denying the disappointment that All Access lacks a free streaming plan. While Google provides so many other services for free, they've chosen to fund their streaming through subscriptions rather than sponsor ads. True, you get to listen without the hassle of commercials. But for users who can't or won't pay for a subscription, All Access isn't so appealing. There's also the fact that the ever-growing Google does a whole lot more than stream music. They focus most of their efforts building up Gmail, Google Maps, Google Books, and the list goes on. That being said, All Access is just an appendage, even an afterthought, to a company like Google-which means it won't get as much attention as other streaming services do. All Access is also a new streaming service, having only one full year of experience under the belt. In the competitive world of media streaming, one year of experience makes All Access look like the new kid on the block compared to businesses who have been leading the industry for more than a decade. With so little time to develop a reliable reputation, some users might be hesitant to commit to a subscription with Google.

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The Bottom Line

Despite how recently All Access was launched, it still shows up to provide competitive prices, features, and library size. The fact that it derives from Google itself, which has a wide customer base, also gives users a reason to think twice before dismissing it. For users who already use a Google account for email or other functions, All Access is a convenient, readily available option. No matter the reasons for choosing All Access, users are sure to enjoy unique benefits with a subscription. Not only will they have access to features like the ability to upload their own personal tracks to their Google library; Google will also follow through with their customer support and give customers what they pay for.