Public Storage units are competitively priced across the storage unit market. For example, a Large 10'x 10'costs roughly $92 per month (this can vary slightly depending on location). Storage units are free to reserve and do not require a long-term commitment. Currently, it is offering a $1 first month rent with up to 15% off its monthly rent (these are both subject to change and depends on availability). Public Storage units are also climate controlled, giving your items the best chance for maintaining their level of quality while being stowed away. Unit size options are as follows:

15x20
10x30
12x33
18x25
20x25
20x30
25x75

Additional Features

With over 40 years of experience, Public Storage offers quite a few supplemental features. Moving supplies are available for purchase through Public Storage. These supplies include but are not limited to: storage boxes, storage locks, packings supplies, tape. Public Storage also states on its site its commitment to keeping all of its facilities clean with adequate lighting. This can help prevent unnecessary maintenance and security issues, giving you a more trusted place to leave your things. Public Storage also offers AutoPay, making it easier for you to submit your monthly payments. This feature has 24/7 online access, giving you the power to take care of your facility when it best works with your schedule.

Climate Controlled Units

CubeSmart also provides customers with climate controlled units, which allows renters to control both the temperature and humidity of their units. While this feature is becoming a standard offering in the industry, it still proves to be incredibly useful for renters who don't want to risk the condition of their belongings to the effects of extreme temperatures.

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The Bad

Undisclosed Information
Gate Hours Depend on Location
Missing Features

Undisclosed Information

There are a number of important features that are either undisclosed or details vary by location. This information includes but is not limited to: security details, reimbursement policy, and whether or not units are indoor or outdoor.

Gate Hours Depend on Location

Another feature that varies per location is the gate hours. Having longer gate hours allows users more opportunities to access the contents of their storage unit. There is also no way for Public Storage users to rent a truck from them to transport materials to and from the storage unit since this feature is not available at any of their locations.

Missing Features

CubeSmart does not appear to offer cleaning and maintenance services for its units. Additionally, services such as added security measures and the availability of moving trucks appears to vary by location. If you're simply looking for a place to store your belongings, CubeSmart should prove adequate; however, if these features are important you you, you should consider other options.

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The Bottom Line

If one is located nearby, Public Storage can be a decent option for someone looking to save money. Its main highlights include providing clean storage units at affordable prices. Its main disadvantages are the number of features with undisclosed information, particularly including security and gate hours.

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User Reviews

Star Rating

4.1

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106 Reviews

Review Breakdown

5 grade

47%

4 grade

30%

3 grade

11%

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Dorothy Bays Venice, FL

Manager was extremely helpful!! Not only answering all my questions, but showed me different sized units to help me make my decision on the size of unit I'd need to accommodate my stuff. Very patient and thorough; as well as professional. Five STARS, indeed!

7 years ago

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Shari Evers Lehi, UT

Being in between homes is stressful. We rented a storage unit from Public Storage during our in between time. Our house was ready for move in right after the next months payment was due. Even though when we signed with them it was a fee that was suppose to be paid that actually waived that months fee since it was only an extra 2 days. Great customer service!

8 years ago

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Karen Torino Tallahassee, FL

I used Public Storage to store my items between a move. It was easy to access the site whenever I needed and loading and unloading my vehicle was never an issue. The employees were also very nice and willing to help me find a unit that worked best.

4 years ago

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Madisen Cluff Los Angeles, CA

I have had no issues with Public Storage. Every summer when I come home from college I leave my stuff in one of there units. They are reliable and the set up process was very easy. Nothing I put in my unit was stolen or moved while I was gone.

5 years ago

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Jen Paris Concord, CA

When we moved out of state, we ended up needing a storage unit for a while. Public Storage was so nice to work with and accommodating for what we needed (we didn't know WHAT we needed at first and they were very helpful). Also, we didn't worry about security since everything was behind a coded gate.

7 years ago

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Dean Ogden, UT

I have had a Public Storage space on two separate occasions and have been happy both times. I shop around for price and they are very competitive but I find the best thing to be the facilities. They are always clean and the employees are great. If you are looking for a storage unit, look into Public Storage.

7 years ago

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Michigander101 Macomb, MI

Using a rental storage unit has been helpful during a home renovation project. Public Storage is affordable and staffing is friendly for reservations and always available to answer questions.

4 years ago

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CoachTrista Saratoga Springs, UT

This has been my go to for storage over the summers so my daughters are not having to move everything back and forth from college. Great facility, indoor and climate controlled.

5 years ago

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Stephanie Love Herriman, UT

We used public storage when we were in between moves for about 8 months. The units were clean, easy access, and pretty affordable. We were able to fit all our stuff in one unit. It was the perfect option for us.

6 years ago

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Kaitlyn Rios Ogden, UT

Public Storage is excellent for the price. They have newer, cleaner units for rent and the terms are very accommodating. Excellent value and great customer service at Public Storage. I loved using their storage units!

6 years ago

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Amanda Montebello, CA

I have used Public Storage in the past to good stuff while in college and has a great experience. They offered competitive prices and a sense of security for the protection of my items.

6 years ago

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kristin Gneiting Pleasant Grove, UT

I have used Public Storage in the past for my extra storage space needs. They are convenient, safe and secure, and available 24 hours a day. They have a person on site that adds further protection and convenience.

7 years ago

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Brennan Orem, UT

While I had a Public Storage unit I felt like it was reasonably priced and the facility was always clean. I have had multiple storage units over the years and Public Storage was great. Employees were awesome as well.

7 years ago

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Kimberly Maddock Pleasant Grove, UT

Last month we were in between selling our home and buying a new home. We had to put most of our furniture in storage. Public Storage gave us the best deal and the storage units were clean and easy to access.

8 years ago

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Rick Froid Park Ridge, IL

I’m a happy and satisfied customer of Public Storage. Used for personal and business storage. Always a pleasure dealing with their staff when I need something.

4 years ago Edited January 3, 2022

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Hannah Barth Tallahassee, FL

I used Public Storage when I was remodeling my home. It was easy to access my storage unit when I needed something and made the remodeling process stress-free.

4 years ago

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Mona-Lissa Tallahassee, FL

Public Storage was really easy to work with when my mom needed storage for some things when we were moving apartments. They had amazing customer service as well.

5 years ago

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Christopher Milke Olney, MD

Most well known storage company in the US. Like that brand awareness across markets. Many buildings are dis-similar to others but the units are clean and dry. Recommend.

5 years ago

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Maria West Valley City, UT

I’ve used this service when I had to put my furniture in storage because I was moving and the system was great not concerns employees very nice and friendly

6 years ago

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Janie Dennis Tallahassee, FL

I love Public Storage because it has helped me when I have moved and haven't had a place to put my things in! They even gave me a deal where I had the first month for free!

6 years ago

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Tiffany Tempe, AZ

I was with public storage for over 6 months and never once had any problem with security or damage. I like the hours they had to make sure the safety is there.

7 years ago

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Mymy Tallahassee, FL

I love public storage, I used them to store my household items while traveling abroad and my things were kept safe and damage-free!

4 years ago

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Roche American Fork, UT

Clean, convenient, and friendly service. I enjoyed the time I needed to rent a space, they made it so easy for me to move things in and out.

6 years ago

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Barry Henline Logan, UT

Nice facilities, clean and safe for you and your belongings. Customer service agents were very friendly and good to work with.

7 years ago

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Celia Waipahu, HI

Daughter had to store her stuffs in storage. Looked around & found that Public Storage was reasonable & safe. We would definitely use them again.

8 years ago

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Karen Nelson Alpine, UT

This company offers what it advertises. It was affordable and secure. We had zero problems. They offered easy access and great customer service.

8 years ago

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BaiLeY WiLsOn Dickinson, TX

My mother in law and I own a storage unit together and they have been very accommodating and safe.

5 years ago

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Edmond H. Hillsboro, OR

Great contact for my storage needs and information given for any issues is great.

8 years ago

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Juanita Morrison Columbus, OH

I’ve used Public Storage several times and have no complaints. Reasonable prices and secure locations.

4 years ago

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Steven Klaproth Phoenix, AZ

I have rented several units from a Public Storage facility. Units were always clean and customer service was excellent.

5 years ago

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Roman Christiansen Pleasant Grove, UT

I have used Public Storage and my cell was very clean and useable! Everything fit and I felt safe about my things!

6 years ago

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Mia Hernandez Tempe, AZ

great company would recommend to friends and family have no issues so far people ion office are pretty friendly

7 years ago

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Kristie Sgambati Rocklin, CA

We have used Public Storage for our business for years and love them! Net, clean facilities and easy access hours.

7 years ago

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Kristin G Pleasant Grove, UT

We used this company to store our extra holiday decorations. They were very clean and reasonably priced.

8 years ago

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Bella Houtz South Jordan, UT

Public Storage is a great option to store your stuff safely. We love what Public Storage has to offer.The pricing is fair and I feel like as good security.

8 years ago Edited September 14, 2021

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H Moore Lehi, UT

We've used Public Storage to store furniture that we are saving for a child. We've appreciated their customer service.

8 years ago

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Grossarth Family Herriman, UT

Helped with all our storage needs. Plenty of boxes, tape, and bubble wrap.

4 years ago

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Terri Bey Whittier, CA

THey are a very fair company, and have great customer service.

8 years ago

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Sherry Ann Fort Bragg, NC

Good company and customer service. Never had any problems with them.

8 years ago

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Janiah Cook Tallahassee, FL

I had to move my dorm room items in a storage room and it was nice and affordable and also clean !

5 years ago

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Ken Francis Provo, UT

This is a nice service. It is fairly cheap and very accesible. I like the ease of use.

7 years ago

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Taylor Siren Gilbert, AZ

Public Storage has low monthly rates and has great space for me to store my possessions.

8 years ago

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Renee Gaines Houston, TX

Used them and very clean facility and good customer service

5 years ago

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Douglas Davidson Portland, OR

Thanks have gone the extra mile giving service

8 years ago

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Dara Bottenhagen Chicago, IL

Had to put stuff in storage when moving. Efficient to and very clean.

4 years ago

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Shanelle vickers Jacksonville, FL

Affordable services. My family uses Public storage for their personal needs.

4 years ago

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Makiya Junes Tallahassee, FL

The customer service was very good I had an amazing experience

4 years ago Edited October 28, 2021

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jakira johnson Tallahassee, FL

Great company. They were always professional and easy to talk to.

5 years ago

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Trista Siren Gilbert, AZ

Great space for all my great-grandmother's things. Suggested to all!

8 years ago Edited September 14, 2021

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Andria King Jacksonville, FL

the only storage company i use. very good customer service

4 years ago