Public Storage units are competitively priced across the storage unit market. For example, a Large 10'x 10'costs roughly $92 per month (this can vary slightly depending on location). Storage units are free to reserve and do not require a long-term commitment. Currently, it is offering a $1 first month rent with up to 15% off its monthly rent (these are both subject to change and depends on availability). Public Storage units are also climate controlled, giving your items the best chance for maintaining their level of quality while being stowed away. Unit size options are as follows:

15x20
10x30
12x33
18x25
20x25
20x30
25x75

Additional Features

With over 40 years of experience, Public Storage offers quite a few supplemental features. Moving supplies are available for purchase through Public Storage. These supplies include but are not limited to: storage boxes, storage locks, packings supplies, tape. Public Storage also states on its site its commitment to keeping all of its facilities clean with adequate lighting. This can help prevent unnecessary maintenance and security issues, giving you a more trusted place to leave your things. Public Storage also offers AutoPay, making it easier for you to submit your monthly payments. This feature has 24/7 online access, giving you the power to take care of your facility when it best works with your schedule.

Climate Controlled Units

CubeSmart also provides customers with climate controlled units, which allows renters to control both the temperature and humidity of their units. While this feature is becoming a standard offering in the industry, it still proves to be incredibly useful for renters who don't want to risk the condition of their belongings to the effects of extreme temperatures.

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The Bad

Undisclosed Information
Gate Hours Depend on Location
Missing Features

Undisclosed Information

There are a number of important features that are either undisclosed or details vary by location. This information includes but is not limited to: security details, reimbursement policy, and whether or not units are indoor or outdoor.

Gate Hours Depend on Location

Another feature that varies per location is the gate hours. Having longer gate hours allows users more opportunities to access the contents of their storage unit. There is also no way for Public Storage users to rent a truck from them to transport materials to and from the storage unit since this feature is not available at any of their locations.

Missing Features

CubeSmart does not appear to offer cleaning and maintenance services for its units. Additionally, services such as added security measures and the availability of moving trucks appears to vary by location. If you're simply looking for a place to store your belongings, CubeSmart should prove adequate; however, if these features are important you you, you should consider other options.

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The Bottom Line

If one is located nearby, Public Storage can be a decent option for someone looking to save money. Its main highlights include providing clean storage units at affordable prices. Its main disadvantages are the number of features with undisclosed information, particularly including security and gate hours.

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User Reviews

Star Rating

4.1

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106 Reviews

Review Breakdown

5 grade

47%

4 grade

30%

3 grade

11%

2 grade

1 grade

Sentiment Criteria

Value

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Eddie Rios Ogden, UT

Public storage has always been great for us to use. They have the cleanest spaces and have safe access to them. They always have well lit grounds and safety is offered when visiting after hours. I appreciate the convenience, low prices, and fair terms to their rental agreements.

6 years ago

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Lisa C Johnson Washington, DC

I had items in Public Storage for quite a long time. I made my regular payments every month. This particular Public Storage had a couple that lived on the premises and maintained the property. I rarely went into my unit. I eventually cleaned it out and threw away 90%. The only issue i had was when I accidentally put the incorrect unit number on my check and they applied it to the incorrect unit. I had to call headquarters to get it corrected because this public storage would not fix it. There were also steady increases each year. Other than that everything was fine.

5 years ago

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scotty Saint Paul, MN

You're not a space need some storage room public storage best place to do it. They have a great rates great storage space excellent indoor temperature control units and 24 hours access to your stuff.

4 years ago

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Michelle Rios Ogden, UT

When we first moved to Utah we had to store all of our things for a couple of years until we had a home to move into. Public storage offered a large, clean unit that was easily accessible with affordable pricing. We were grateful to have a unit that was centrally located and they made the storage process easy.

6 years ago

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Chris Milke Olney, MD

Self storage has been helpful to me during my last couple moves. While many of the newer facilities require you to use an elevator, I prefer units that you can drive your vehicle up to.

5 years ago

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Karen Torino Tallahassee, FL

Public Storage helped me store my items away when I had to leave for two weeks. They were nice enough to contact me when a spot opened up. My only complaint would be their prices, as they can be quite high.

6 years ago

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Rocio Diaz Tallahassee, FL

The storage units are large and there are many different sizes available for rent. However, the prices are higher than competitors. Personally, I have used them and probably would do it again if their prices were lower.

6 years ago

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Matthew Carbaugh Herndon, VA

Helped my brother store his belongings while moving places. The pavement inbetween the storage containers was fairly narrow and we had a difficult time maneuvering our U-haul. Value for storage was reasonable

7 years ago

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Trent Allen Queen Creek, AZ

No frills, but the facility worked great for our needs. The AC units are real nice because they keep your personal items cool so that they are not ruined when it is hot outside.

8 years ago

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Estefi Arreola Leyva Gilbert, AZ

Public Storage has a good place to put our things that can fit in our house. My family has been using the place for about two years. It was really great to use when we would move houses.

8 years ago

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Jolene Pleasant Grove, UT

Good price and nice storage. I was able to find just the right size storage unit for my needs. I felt like my stuff was secure and could access it when needed.

6 years ago

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Shelene Cooley Gilbert, AZ

You get what you pay for and this company provides a quality product when you need to store things. Easy access to load and unload. was effective for our needs.

8 years ago

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John M Stanley Burleson, TX

Clean units, fair price, safe. Someone is always available to assist you in getting in the units, etc.

8 years ago

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Michael Bowen St. Petersburg, FL

No problems , needed them for 3 months didn't have any problems just not the most helpful customer service

8 years ago

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AGenes Eagle Mountain, UT

Always use public storage whenever I need one! Never had any problems. Great prices and always easy access to my storage.

6 years ago

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Nana Asiata Herriman, UT

Staff was friendly and very helpful. We didn't have any worry about the safety or security of our things being stored there.

7 years ago

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Brayden D. Gilbert, AZ

I love public storage because there is one right next to my home and it isn’t expensive but it gives me the extra storage I need.

8 years ago

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Keith Broga Bracey, VA

The units were clean and kept up when people moved out they were right there to clean unit

8 years ago

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Leonard Goodboe El Paso, TX

Offered a military discount but the site refused to give me one

8 years ago

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Alicia San Bernardino, CA

Glad they work with you and only people with codes can get in

8 years ago

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Reverend Christapher McDonnell Dallas, TX

Very clean building, coded access, and carts available for customer use

8 years ago

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Kathy Louisville, KY

Usually thier sites are clean. They need to replace broken doors though.

8 years ago

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Jim Laurie Portage, IN

good value security peace of mind against theft overall value

8 years ago

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Randy Carrico Washington, DC

Good clean space. Over priced for the square footage rented.

8 years ago

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Sydney Charleston South Jordan, UT

Public Storage is a great company. The prices are cheap and there are so many around the US.

5 years ago

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Dale L Farmer Littleton, CO

I only needed to use this service for a short time but it was helpful and they were friendly.

7 years ago

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Jordy Cooley Gilbert, AZ

Basic unit that provided what we needed. Clean and easy access for a tuck to load and unload.

8 years ago

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michelle l pierce Gilbert, AZ

Good customer service, prices are ok, lots of choice for sizes that you may need

8 years ago

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Glenn Welt Henderson, NV

Locations not exactly convenient to my locations

8 years ago

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Kurt David Steinbach Memphis, TN

plenty of space and very good price structure.

8 years ago

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D tyler Tacoma, WA

Consistent product of the storage facility

8 years ago

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Dave Brinton

Used to store stuff while building a house. Clean, professional, kind.

8 years ago Edited September 14, 2021