Public Storage
Is This Your Business?4.1
5.5
Overall Score
Author: Kalicia Bateman
LAST UPDATED: April 20th, 2022
Top Ranked Companies
#1
U-Haul
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#2
Extra Space Storage
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(100)
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#3
Pods
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(47)
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4.3
The Good
- Average Prices
- Additional Features
- Climate Controlled Units
Average Prices
Public Storage units are competitively priced across the storage unit market. For example, a Large 10'x 10'costs roughly $92 per month (this can vary slightly depending on location). Storage units are free to reserve and do not require a long-term commitment. Currently, it is offering a $1 first month rent with up to 15% off its monthly rent (these are both subject to change and depends on availability). Public Storage units are also climate controlled, giving your items the best chance for maintaining their level of quality while being stowed away. Unit size options are as follows:- 15x20
- 10x30
- 12x33
- 18x25
- 20x25
- 20x30
- 25x75
Additional Features
With over 40 years of experience, Public Storage offers quite a few supplemental features. Moving supplies are available for purchase through Public Storage. These supplies include but are not limited to: storage boxes, storage locks, packings supplies, tape. Public Storage also states on its site its commitment to keeping all of its facilities clean with adequate lighting. This can help prevent unnecessary maintenance and security issues, giving you a more trusted place to leave your things. Public Storage also offers AutoPay, making it easier for you to submit your monthly payments. This feature has 24/7 online access, giving you the power to take care of your facility when it best works with your schedule.Climate Controlled Units
CubeSmart also provides customers with climate controlled units, which allows renters to control both the temperature and humidity of their units. While this feature is becoming a standard offering in the industry, it still proves to be incredibly useful for renters who don't want to risk the condition of their belongings to the effects of extreme temperatures.The Bad
- Undisclosed Information
- Gate Hours Depend on Location
- Missing Features
Undisclosed Information
There are a number of important features that are either undisclosed or details vary by location. This information includes but is not limited to: security details, reimbursement policy, and whether or not units are indoor or outdoor.Gate Hours Depend on Location
Another feature that varies per location is the gate hours. Having longer gate hours allows users more opportunities to access the contents of their storage unit. There is also no way for Public Storage users to rent a truck from them to transport materials to and from the storage unit since this feature is not available at any of their locations.Missing Features
CubeSmart does not appear to offer cleaning and maintenance services for its units. Additionally, services such as added security measures and the availability of moving trucks appears to vary by location. If you're simply looking for a place to store your belongings, CubeSmart should prove adequate; however, if these features are important you you, you should consider other options.The Bottom Line
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MM Largo, FL
I had a horrible experience with public storage. I moved out of my house but had not found a new home yet so I put everything I owned in a 10 x 25ft storage unit at Public Storage in Largo, Fl. Because all of my belongings were there go had to go there almost every day to get something and also I spent the first few days trying to reorganize and condense my stuff a bit because my unit was packed and I didn't have much time to pack as well as I would have liked to. Anyway, about two weeks into my rental I hadn't been there in a couple of days I went to get something and found a note on my door that said I had been "loitering" too much at my unit and that I had 3 days to vacate of my unit would be locked and my belongings disposed of at my expense. Well by the time I saw the notice I had less than 24 hours to find a truck, find someone to help me, and find somewhere else to store my stuff. I had to scramble to empty my unit and barely got everything out in time. My rent was already paid for the month and I didn't get even a partial refund. They were rude and had no consideration for the fact that I needed things from there negate I was living out of a suitcase at a friend's house until I found a new house.
5 years ago
David Plummer Glendale, AZ
My experience at the 4034 East McDowell Road, Phoenix, AZ 85008 location leaves much to be desired. The property clearly isn't maintained. Bird crap is everywhere. The trash area has been overflowing each time I have visited the property. While the website says gate hours are until 9 pm, the reality is they close at 6 pm. The property manager is as lazy as they come. And, don't expect them to pro-rate rent when you move out. They pro-rate when you move in, but refuse to do the same upon move out. Also, keep a watch out for ridiculous fees when you move in. There are much better storage options out there. Save your money and keep your property in a cleaner location, go elsewhere!
7 years ago
Betty Boop Lawton, OK
I had a storage here for a number of years..When I went to get my things out..EVERYTHING WAS RUINED from rain and everything was wet and molded $6,000.00 of damage
8 years ago
Al Wake Forest, NC
Don't care about customers, only money. Jacking up rent by 25% and tell you to take it or leave.
8 years ago
Andy J. Las Vegas, NV
Price increased monthly. Let other people put things in our re noted spacejom
8 years ago
Knudsen Fort Collins, CO
Always increasing prices for a place that very difficult to acess steep incline
8 years ago
Review Source
Uilani Eke Palo Alto, CA
Horrible experience because our storage got infested with roaches.
8 years ago
