Solar SME: Read 117 User Reviews From Real Homeowners

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J , MS

SME was the fastest response time of quotes from multiple companies, but best of all was the customer service experience! Shane with SME made the experience painless, in that he was able to concisely explain the entire process in a clear and comprehensive manner to a person less informed on the solar industry. He did so we a previously unseen patience and professionalism. Shane is what made the experience a 5 star experience!

5 years ago

Reply from Solar SME

Hello J
Thank you so much for an amazing feedback!
We're glad to know that Shane could walk you through the whole process smoothly.
Best Regards,
Solar SME, Inc.

Feb. 25th, 2021

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Mnorton1228 Norcross, GA

Ultimately I did not choose to go with SolarSME for my solar needs but it was not because of anything they did as a company. It was just a personal decision to take a different route and pursue my project as a DIY’er. I was very impressed with the communication from my Salesman - Omar. I work a very busy schedule and am usually unable to communicate effectively at normal hours of operation. Omar was understanding and did everything in his power to make sure we communicated effectively and my questions were answered along the way.

5 years ago

Reply from Solar SME

Thank you, for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words.

Feb. 12th, 2021

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Nanda Motikane Irving, TX

We are glad that we were able to get in touch with Zac at Solar SME, in our pursuit of Solar Panel installation. Zac has been very patient in answering all our questions and concerns. He is very meticulous in communicating all of the information that is necessary to make an informed and calculated decision going for solar panels. As we are planning to purchase Electric cars next year, we are definite to approach Zac at SME Solar next year to expand our solar installation, since we foresee higher consumption of electricity. Nanda Motikane

6 years ago Edited September 14, 2021

Reply from Solar SME

Hello Nanda,
We appreciate you taking out the time to review the services offered by Zac.
We are definitely looking forward to working with you next year!
Best Regards,
Solar SME, Inc.

Oct. 27th, 2020

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Reed Bradbury Dallas, TX

My overall experience was very satisfied. They were very helpful with choosing a system that was within my budget yet satisfied my power demand. The whole process was extremely smooth and easy. I was able to do it all from my phone. They do all the work for you from filing the right permits to figuring out if you have any trees to trim for best lighting. The instillation crew I cant say enough good things about them. They were extremely polite, very knowledgeable, great workmanship, extremely fast.

6 years ago

Reply from Solar SME

Hi Reed,
We are extremely glad to know that you have nothing but positive to say about Solar SME.
Our clients just have to sit back, relax and let us do the work!
At Solar SME, its all about quality and efficiency and we are happy that you were offered both.
Best Regards,
Solar SME, Inc.

Oct. 27th, 2020

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Vishal Bagchi Dallas, TX

Process was very smooth, communication was on point. Product works as advertised and it is good value for money at that time. Solar is like buying a HDTV, wait a year and prices are cheaper so nothing they can do but it was great value for money then. I wish they had given be a drone video of the installed product because I have no idea how it looks like on the roof.

6 years ago

Reply from Solar SME

Hi Vishal,
Thank you so much for taking the time to leave us a 5 star rating. We try our best to deliver the best value for money, we would love to make a drone video of your product installed. We really appreciate your valued input and thoughts on solar!

Thank you.
Regards,
Solar SME, Inc.

Sep. 8th, 2020

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Verified Customer

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Murali Chintaman Plano, TX

Great experience so far and they installed, configured the system with necessary HOA and city wide permits and approvals

6 years ago Edited September 14, 2021

Reply from Solar SME

Hi Murali,
Thank you so much for a 5 star rating!
We're happy to know that you're saving money on electric bills and hope that you keep saving thousands in the long run!
Regards,
Solar SME, Inc.

Sep. 9th, 2020

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sammy abdullah Houston, TX

I really enjoyed my experience with Xavier L at SolarSME. He's been very transparent, fast, and overall has been a joy to work with. He was the first person to get us a quote, answered all our questions, and worked diligently to win our business.

5 years ago

Reply from Solar SME

Hello Sammy,
Thank you for reviewing Solar SME. Really appreciate it.
Thanks!
Solar SME, Inc.

Sep. 1st, 2021

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Sturm breakers Roxana, IL

Did a great job. Took a little longer than I like but, I guess it mostly because of the pandemic. I really appreciate them not trying to price gouge me and didn’t try to pressure me into buying. Just make sure that you request they install all CT’s if Enphase install so you can see what is exported and imported.

5 years ago

Reply from Solar SME

Hello,
Thank you so much for an amazing feedback.
We really appreciate it.
Regards,
Solar SME , Inc.

Jun. 28th, 2021

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Kevin Brock Lawrenceville, GA

Alex listened to what we wanted and quickly adjusted the quotes as needed and was very responsive. He and SolarSME provided the best estimate, quality panels and certifications compared to the others we received. We appreciate all the help getting our solar project started. We switched from another company that had come to our house. Thanks!

5 years ago

Reply from Solar SME

Hello Kevin!
Thank you for your feedback, we're glad to know that Alex was helpful to you.
Good luck with your solar install!
Regards,
Solar SME, Inc.

Jun. 11th, 2021

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Joseph S. Corpus Christi, TX

While we did not end up picking SolarSME for our solar project, Alex T. was awesome. He worked very hard to make sure we understood everything about the system he was selling and what it would me for us. Truly one of the best sales reps I have ever had the opportunity to work with.

5 years ago

Reply from Solar SME

Hi Joseph,
Thanks for an amazing feedback. Wishing you good luck for your solar journey!
Regards,
Solar SME, Inc.

Apr. 26th, 2021

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M. Raju Roswell, GA

Omar A. was the best! He really provided answers to all the questions I had ongoing on solar. Continued to follow up and clarify how each component and value it brings overtime. I was unable to move forward with the project due to other reasons, but I would be recommending Omar to all those who need to go solar.

5 years ago

Reply from Solar SME

Hi M,
Thank you so much for an amazing feedback for Omar. We're glad he was of much help to you.
Best Regards, Solar SME, Inc.

Mar. 3rd, 2021

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Evan Wallace Atlanta, GA

I was incredibly happy with the consultation process that Solar SME presented me and my family with. All of my questions were addressed thoroughly and the representative, Mike, was very knowledgeable and pleasant to talk with. We didn’t end up deciding on solar just yet but Solar SME offered a unique and incredibly appealing solution!

5 years ago

Reply from Solar SME

Hello Evan
Thank you for reviewing our services. We're glad Mike could be of great help to you.
Hoping to hear back from you soon and help you make your decision!
Best Regards,
Solar SME, Inc.

Feb. 22nd, 2021

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Del Emery Toccoa, GA

I bet much appreciate the job Mike did pulling together the right size system at the right price for us. I do wish that I could have been placed with a customer service person that spoke better English. This is probably my fault because I know that he is trying very hard to speak the best English but I just can't understand him. I asked that he communicate with me only in writing, which he is, and that helps.

5 years ago

Reply from Solar SME

Hello Del,
Thank you for your feedback. We are glad that you're satisfied with the services that were provided to you.
Next time, we'll make sure to assign a sales representative to you who can speak English fluently.
Best Regards,
Solar SME, Inc.

Feb. 16th, 2021

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John Hemphill Arlington, VA

Our condominium recently investigated the use of solar panel to reduce our electrical costs. Solar SME, leaded by Xavier L submitted an extremely comprehensive and professional proposal. In addition Mr. Lee was very responsive to our followup questions.

5 years ago

Reply from Solar SME

Hi John,
Thank you so much for your positive feedback.

Jan. 29th, 2021

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Dboxer4 San Antonio, TX

Excellent experience with Xavier L, one of their energy consultants. He took time explaining the different solar panel options and their pros and con. I felt very comfortable going through the quote process and his response time was outstanding, within minutes he had feedback. Solar SME provides excellent value for their service.

5 years ago

Reply from Solar SME

Hi Dboxer,
Thank you for reviewing Solar SME.
We constantly work on providing the best services for our clients and we're glad to hear that Xavier did exactly that!
Best Regards,
Solar SME, Inc.

Nov. 5th, 2020

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Gene Philadelphia, PA

Well Xavier was very helpful in setting up my solar system going through all the options and the utube video’s were very easy to Understand. explaining how it all comes together He kept in contact with me Daly and got me the best deal with the financial company he could thank you xarvier

6 years ago

Reply from Solar SME

Hi Gene,
Thank you for taking out the time to leave a review for Solar SME.
We're extremely glad to know that all your queries were taken care of by Xavier.
At Solar SME, customer satisfaction is always the first priority for our employees.
Best Regards,
Solar SME, Inc.

Oct. 27th, 2020

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Rubius Avonside Lynchburg, VA

I am currently working with Solar SME to get my solar panels installed at my house. We are still in the middle of permitting, Design Approvals and Loan paperwork but the customer service provided by Alex, Steve and Zack has been amazing. They have answered all my questions so far and have been quick to response to any inquires. You are all doing a great job, glad I decided to go with Solar SME! :)

6 years ago

Reply from Solar SME

Hi Rubius,
Thank you for choosing Solar SME.
We look forward to having your system up and running in no time!
Best regards,
Solar SME, Inc.

Oct. 27th, 2020

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Alonzo Marroquin Humble, TX

Xavier Has laid out a great timeline And everything is falling into place. My HOA and centerpoint process was smooth. Awaiting the panel installation. I’m extremely happy and highly recommend Solar SME and Xavier to family , friends, and neighbors.

6 years ago

Reply from Solar SME

Hi Alonzo,
We appreciate your positive review for our services.
Glad to know that Xavier has been able to work up to your expectations.
Best Regards,
Solar SME, Inc.

Oct. 27th, 2020

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Verified Customer

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LK Austin, TX

Very satisfied. Travis was outstanding. Honest, diligent and responsive. Highly recommend them for installs.

5 years ago

Reply from Solar SME

Hello LK,
Thank you for your feedback.
Regards,
Solar SME, Inc.

Oct. 25th, 2021

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Verified Customer

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Dusten

Attentative and accommodating from start to finish. Worked with me to meet my financial requirements to make the project worthwhile.

6 years ago

Reply from Solar SME

Hi Dusten!

Thank you for reviewing our services! Happy to know you're satisfied with your project.
We always make sure that our clients make the most out of their investment.

Regards,
Solar SME, Inc.

Sep. 22nd, 2020

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Lynette Costa Ambridge, PA

It took a little longer than we had hoped to get the install started, but once they did, all the individuals we dealt with from David A to the install people were very professional and courteous. Wonderful to work with.

4 years ago

Reply from Solar SME

Hi Lynette, Thank you for your feedback. We really appreciate your response on our services. Regards, Solar SME, Inc.

Mar. 30th, 2022

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mitchell kaplan Roanoke, VA

Mike at Solar SME was fantastic to deal with. Not pushy like most of the other solar people. Very patient and communicative. Every step of a our transaction was a pleasure and I recommend them to anyone.

4 years ago

Reply from Solar SME

Hi Mitchell, Thank you for your feedback. We really appreciate your response on our services. Regards, Solar SME, Inc.

Jan. 13th, 2022

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Curtis Storz Center, TX

David A, my coordinator did a great job from initial set up through installation. The contractor team was extremely professional and personable. Could not ask for a better experience for such a complex matter.

5 years ago

Reply from Solar SME

Hi Curtis
We appreciate you taking out the time to leave us a feedback
Thanks

Sep. 1st, 2021

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Peter Cheng Shi Coppell, TX

The company impressed me deeply for their quick responsiveness, attitude, patience and the professional work. Especially Xavier L, he might be the best sales I have ever met although I have never really met with him.

5 years ago

Reply from Solar SME

Hello Peter,
Thank you for taking out the time to review Xavier's service to you. Really glad to know he could help you efficiently.
Regards,
Solar SME, Inc.

Jun. 30th, 2021

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Jamie Harris Virginia Beach, VA

My solar consultant Omar Ali was very professional and patient as the design changed numerous times throughout the process. He was very knowledgeable and reliable, answering all my questions and always following up.

5 years ago

Reply from Solar SME

Hello Jamie,
Thank you for an amazing feedback.
Glad to know Omar was able to help you in the best way possible.
Best Regards,
Solar SME, Inc.

Jun. 18th, 2021

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Ron A. Asheville, NC

They responded swiftly and professionally to all our questions and concerns throughout the process of installing solar on our home. We are pleased with the system that was installed.

5 years ago

Reply from Solar SME

Hi Ron,
Thank you for an amazing review! We're so glad to know that your system is up and running.
Best of luck
Regards,
Solar SME, Inc.

May. 7th, 2021

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RonRonda Tucker ,

Based on my location and some other factors, I did not end up going with SolarSME for my solar panels installation but Alex was very helpful and responsive. I very much appreciated his follow-up and flexibility.

5 years ago

Reply from Solar SME

Hi Ron!
We're happy to know that Alex was of great help to you. We wish you all the very best for your solar experience.
Best Regards,
Solar SME, Inc.

Mar. 29th, 2021

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Cat Atlanta, GA

I liked that I was able to get a valid proposal of work without needing to have on-site visit (during covid). Alex was helpful and made himself available whenever was convenient and gave me much more insight into the available and recommended products. Unfortunately, this was not a good time for me to move forward with the solar but thank you!

5 years ago

Reply from Solar SME

Hi Cat,
We're glad Alex could help you in your solar research! We hope to hear back from you soon and help you make an informed decision to go solar.
Best Regards,
Solar SME, Inc.

Mar. 15th, 2021

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baxter tharin Conyers, GA

Omar was very professional. He took time to understand my specific situation and explain my options. I have not finalized a purchase yet, but my experience so far has been very favorable.

5 years ago

Reply from Solar SME

Hello Baxter,
Thank you for reviewing Solar SME. Its good to know that your experience with Omar went well. Looking forward to finalizing your project soon!
Best Regards,
Solar SME, Inc.

Feb. 17th, 2021

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Mike W. ,

Omar provided a prompt response to my solar inquiry and a detailed quote of the project. I did not move forward with the solar project but when I look at solar again, I'll reach out to Omar and Solar SME for a quote.

5 years ago

Reply from Solar SME

Hi Mike,
Thank you for your feedback, We hope to see you again soon.

Regards,
Solar SME, Inc.

Feb. 12th, 2021

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Verified Customer

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Travis Pape Chapel Hill, NC

Ray C. provided compressive information that helped educate me on solar and pick an installer.

5 years ago

Reply from Solar SME

Hello Travis
Thank you for your feedback on Ray's assistance to you.
Best Regards,
Solar SME, Inc.

Mar. 15th, 2021

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Umair Farooqui Ashburn, VA

Great communication from Chris and Denis while significantly great communication and work by the installation lead Frank. 10 days since production started and so far so good.

4 years ago

Reply from Solar SME

Hi Umair, Thank you for your feedback. We really appreciate your response on our services. Regards, Solar SME, Inc.

Mar. 30th, 2022

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Jeff Timpa Houston, TX

Had 29 panels installed and Solar SME were very professional. Had a problem with the reporting system and they went above and beyond fixing the issue.

5 years ago Edited September 14, 2021

Reply from Solar SME

Hello Jeff,
Thank you for your feedback.
Happy to know you're satisfied with our work.
Regards,
Solar SME, Inc.

Jun. 28th, 2021

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David Thorn Weatherford, TX

Shane did a great job putting together a competitive bid that meet our needs. We ultimately chose to go with another company that offered a lower bid for a similar system.

5 years ago

Reply from Solar SME

Hello David,
Thank you for reviewing Shane's services. We hope your solar experience goes well.
Best Regards,
Solar SME, Inc.

Mar. 1st, 2021

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Richard Lewis ,

Xavier L has been a great help in the decision making process of deciding on a solar provider. He has been a wealth of knowledge and has provided constant follow-up.

6 years ago

Reply from Solar SME

Hello Richard,
Thank you for leaving a positive review for Solar SME.
We are happy to know that you are satisfied by the services offered to you by Xavier.
Best Regards,
Solar SME, Inc.

Oct. 27th, 2020

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Verified Customer

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Stanley Chiu League City, TX

The solar power system was installed in time and if functioning as promised.

4 years ago

Reply from Solar SME

Hi Stanley, Thank you for your feedback. We really appreciate your response on our services. Regards, Solar SME, Inc.

Mar. 30th, 2022

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Verified Customer

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Roy Hernandez San Antonio, TX

Overall experience has not been good. Already 2 insight appointments have not happened when scheduled

5 years ago

Reply from Solar SME

Hello Roy,
Thank you for your feedback.
Best Regards,
Solar SME, Inc.

Jul. 23rd, 2021

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Verified Customer

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Curt Carlson Arlington, TX

Efficiently moved through all stages of the process, and always informative.

5 years ago

Reply from Solar SME

Hi Curt
Thank you for a great feedback!
Best Regards,
Solar SME, Inc.

Mar. 8th, 2021

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Verified Customer

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Bradford Wayland Gunnison, CO

Quality of equipment and installation as well as a great price

6 years ago

Reply from Solar SME

Hi Bradford!
Thank you for leaving an excellent feedback. We're glad that you're satisfied with our services and hope to work with you in the future as well.
Regards,
Solar SME, Inc.

Sep. 9th, 2020

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Duy Lê Lawrenceville, GA

I had a good experience. I ended up not getting the panels installed but they gave me excellent consultation and guidance

5 years ago

Reply from Solar SME

Hello Duy,
Thank you for your feedback.
Best Regards,
Solar SME, Inc.

Jul. 23rd, 2021

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David Freeman Denver, CO

Great job with my solar panel installation. They did a great job keeping me updated and making sure all proper steps were being taken.

5 years ago

Reply from Solar SME

Hi David,
Thank you for a 5 star rating and an amazing feedback!
we hope your solar panel system saves you thousands of dollars in the long run!
Thanks
Solar SME, Inc.

Apr. 7th, 2021

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Rahul N Dixit Atlanta, GA

The contact person shane L was very helpful and took extra care to accomodate my needs. Would recommend the company to my friends

6 years ago

Reply from Solar SME

Hi Rahul,
All our representatives are especially trained to always take care of every concerns that our customers might have.
We're glad that you're satisfied with Shane's services!
Best Regards,
Solar SME, Inc.

Oct. 27th, 2020

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Brian Kiernan Chester Springs, PA

Good redponse with a reasonsnle quote. Although I decided not to continue with the project, Xavier was quite underdtsnfing and accepting

6 years ago

Reply from Solar SME

Hello Brian,
Thank you for reviewing Solar SME and the services offered to you by Xavier.
Best Regards,
Solar SME, Inc.

Oct. 27th, 2020

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James Cryer Grand Prairie, TX

Good quotes for the installing solar panels. Two separate rebates one from encore and the other a tax rebate for a total savings of 40% or more.

6 years ago

Reply from Solar SME

Hello James,
Thank you reviewing Solar SME. We are glad to know that you got to take advantage of solar rebates and are saving more than 40%
We hope that you keep saving thousands of dollars in the long run!

Regards,
Solar SME, Inc.

Sep. 15th, 2020

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Verified Customer

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P J Humble, TX

Professional company that does excellent work.

4 years ago

Reply from Solar SME

Hi PJ, Thank you for your feedback. We really appreciate your response on our services. Regards, Solar SME, Inc.

Jan. 13th, 2022

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Verified Customer

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Scott Ranney Irving, TX

Very knowledgeable. Answers all my questions

5 years ago

Reply from Solar SME

Hi Scott,
Thank you for reviewing Solar SME.
Best Regards,
Solar SME, Inc.

Mar. 3rd, 2021

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Verified Customer

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Charles Petty

Everything was laid out and work as advertised.

6 years ago

Reply from Solar SME

Hi Charles,
Thank you so much for a 5 star rating!
We are glad to know that you have been satisfied with our services!
Regards,
Solar SME, Inc.

Sep. 16th, 2020

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Verified Customer

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Russell H.

Fair prices, timely and quality install.

6 years ago

Reply from Solar SME

Hi Russel,
Thank you so much rating our services 5 star!
We are happy to serve you and glad to know that you have nothing but positive to say about us.

Regards,
Solar SME, Inc.

Sep. 16th, 2020

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Michael Fleck Fort Worth, TX

Ryan F and his team did a great job. We had hiccups out of their control but they handled them well.

4 years ago

Reply from Solar SME

Hi Michael, Thank you for your feedback. We really appreciate your response on our services. Regards, Solar SME, Inc.

Jan. 13th, 2022

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Ronaldyne Desir Germantown, MD

This is the worst company to do business with. They are scammers they try to take $1000 from me to have the service transfer to a new buyer. We have been trying to reach them for 30 days and no one answers. Please DO NOT DO BUSINESS WITH THIS COMPANY

5 years ago

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