Solar Optimum Reviews

Solar Optimum itself was great, but the installers they hired were a nightmare. It was a fight to get the system installed within months of when it was originally promised. They failed multiple inspections with the City and I ended up calling the permitting office directly to sort out the issues that were preventing the project from being approved & it was clear the installers were being dishonest with what they were telling me in person was holding the project up. The only reason the system was completed before the end of the year (and I was able to collect the full tax credit) was because of the legwork I personally had to put in with the city. I felt like I was required to do far more than a typical homeowner ever should have been just to get things installed correctly and in a reasonable timeframe.

Workmanship was fine; establishing the project had several major problems. I never had an estimator come out before the bid, so the proposed system was too big for my electrical. I ended up with fewer panels with less output for the same amount of money. Additionally, the information that I have a huge shade tree planted on one end of the house was not communicated, so now I will have to spend $1000 to move the tree if I want my panels to continue to run at full power.

Super-professional installation performance. Mediocre and inconsistent communications, internal coordination, customer responsiveness, and follow-through.

Decently priced, lack of communication, organization and attention to detail reveals why