Skyline Solar Reviews
4.2
5.7
Overall Score
kenneth williams
We decided to put solar in because I don't really like giving the power company money we were lied to and ignored the were installed in 1.7 months ago they paid my overages for four months knowing there were issues the panels they sold me where the wrong wattage I still have a 155.00 power bill and 199.00 dollar bill for the panels spoken to the owner and he thinks that replacing the panels with a higher watt would take care of the issue it's gotten worse, not better I've tried to be nice and work with this Solar Rip off a company I'm in Cheyenne Wyoming they have never checked the panels either they say it was calculated wrong and want me to buy more panels knowing the first four months there was an issue I've did emails and phone calls and they won't fix this problem now I guess ill have to try to file complaints and maybe have to go legal to get them to come to get their equipment off my home. Im only saying something because I don't want someone going through this nightmare. I paid 36.000 dollars to pay higher power bills
4 years ago
Reply from Skyline Solar
We appreciate this customer informing us of some issues with his system. We learned that the system was slightly under producing what we originally estimated our proposal. We provided compensation for the difference that the system didn't cover for the 4 months it had been under producing. We then increased the system size by swapping out the original panels for higher wattage ones after realizing the panels that were installed were slightly different from what was originally proposed. The result now is the system is on track in 2021 to produce 15% more than we originally planned in annual estimated production in the initial proposal. Over the life of the system, we estimate the new panels will produce much more than we originally estimated. Thank you for choosing Skyline, if there are any other issues we can resolve please don't hesitate to reach us at 855-475-9765
Dec. 3rd, 2021
Ken Williams New York, NY
Update Skyline still has not fixed the issue I would like to come get your system off of my home we have in 22 mouths banked any energy last Month Solar panel Bill 199.00 and a 202.00 power Bill where is the savings? Sir your company is a rip-off your Panels are trash your AP system is Crap you have not Fixed my System and now you want me to just live with this DONT TRUST THIS COMPANY UNLESS YOU WANT THIS NIGHTMARE!!!!!! Stop lying you did pay our overages I have copies of checks I have Text Messages and Emails and now you changed our Contract lol LIES LIES C0ME ME GET YOUR CRAP OFF MY HOME!!!!!!
5 years ago Edited January 5, 2022
James Lehi, UT
Problems with installation, calling and calling and calling and not able to get help for over a month before a manager got back with me. Now it's up and running and we were told that it would cover 100% of our electric usage... NOT!!! Contacted them to see why we were only producing a fraction of what was promised and they said 50% is actually the magic number. Never been so disappointed.
5 years ago
Reply from Skyline Solar
Hi James we are always here to help! December is a rough month to base the output of the system since the sun hours are so low. However, to ensure your system is pacing for the right annual number our Project Mangers can look that up and make sure you are on pace for the year. You will get the majority of your credits to offset you bill in Spring, Summer and early Fall. Our number is 855-475-9765 option 1. Call anytime!
Dec. 28th, 2020
Steve Douglas, WY
This system relies on a connection through YOUR internet connection that you pay for and sends the information gathered to China. It is an open hole to the your network just to monitor the system and since its a micro-inverter may not even work UNLESS it's "connected" to China. Find one that has onsite monitoring only. Additionally, the system installed on my home is only outputting about 10% of capacity. Unfortunately I did not do due diligence in researching efficiency , usability and system access risk. Go with a better explained, less "foreign" system.
6 years ago
Verified Customer
Review Source
Leslie
The price of panels is high. Our benefit from xcel is low and when we talked to our realtor about them she said we'd never recoup the cost.
6 years ago
Reply from Skyline Solar
Leslie, sorry you haven't felt like you have received the benefit quite yet. I do know that it takes about a year to build up credits from the utility to fully offset your consumption with solar. I would recommend calling in if you want to make sure your production is on point. 855-475-9765. In regards to your relator. We just had a customer get an appraisal on their home and they got dollar for dollar what they had purchased the system for a year ago before tax credits! What this means is they haven't even paid more than $900 in energy payments and have increased the value of their home that much and received a 30% tax credit all for just switching the way they buy energy. This customer told us they requested an appraiser who has experience with solar. Let us know if you need anything! We are here to help :)
Sep. 24th, 2020
Collette lee Cañon City, CO
The main office has not followed thru with the promises made. Have contacted them several times about the roof leaking. The workers and support staff here in Colorado are great. But the main office has not been supportive.
5 years ago
