Robco Electric: Read 290 User Reviews From Real Homeowners

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Verified Customer

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Albert

Best value. Best service. Best communication. Everything was done on time or ahead of schedule. It was seamless and smooth and clean and everything that they said. So far everything is perfect.

5 years ago

Reply from Robco Electric

Albert, thank you for your positive energy on this review!

Mar. 16th, 2021

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Verified Customer

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Hobert

I feel very good about robco. They follow through with the information they give. I am very pleased with the data that has been pulled from the electric company. It has been excellent.

5 years ago

Reply from Robco Electric

Hobert, Thank you for the time and energy you took to leave this review!

Mar. 16th, 2021

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Verified Customer

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Stephen

It wasn’t the cheapest but I think it is a good value for the money. I did a fair amount of research on the different panels and inverters and the equipment they installed was quality. They arrived and finished when they said they would after the whole solar project was delayed because I had to have the hosue reroofed which was not the best. It looks good. I was up on the roof watching because I was curious about it and they did good quality work. I am not the most tech savvy and they were very helpful when I asked questions about the performance.

5 years ago

Reply from Robco Electric

Stephen, happy to see you had a positive outcome with our system. Thank you for the great review!

Mar. 16th, 2021

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Verified Customer

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Vaughn & Karol

Our solar pool gentlemen recommended them. It all went smoothly. It all got together. The equipment is probably some of the best in the solar industry. The panels are quality and keep pigeons from getting underneath.

5 years ago

Reply from Robco Electric

Vaughn & Karol thank you for realizing the hard work Robco put in to your system!

Mar. 16th, 2021

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Verified Customer

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David & Erica

We are impressed with their customer service and the quality of their work. The system is very reliable. The installation process was very smooth. Every time there is an issue they respond in a timely manner.

5 years ago

Reply from Robco Electric

David & Erica, thank you for being customer of Robco Electric and taking the time out to leave this review!

Mar. 16th, 2021

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Verified Customer

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Linda & Terry

They never disappoint. They keep to their schedule and were right on target. Every time we need something from them, they were right there. They have handled everything perfectly.

5 years ago

Reply from Robco Electric

We appreciate your great review, Linda & Terry!

Mar. 16th, 2021

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Verified Customer

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Jody & Julie

It was a really stress free experience. They handled any problems that came up. It took two days to install. No damage was done. Everything has gone really well in the year that I’ve had it.

5 years ago

Reply from Robco Electric

Thank you, Jody & Julie!

Mar. 16th, 2021

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Verified Customer

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Dan

Had it for five years. I have not had any problems, except for one which was taken care of really quickly. They seem to do their work very efficiently and properly. The repair people are quite good.

5 years ago

Reply from Robco Electric

Thank you for the honest review, Dan!

Mar. 16th, 2021

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Verified Customer

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Roger

I like that they put in a separate inverter on every panel and the overall quality of the work that was done. We never have any major issues. They are always there really quick with answers and to solve small problems.

5 years ago

Reply from Robco Electric

Thank you for choosing Robco Electric, Roger!

Mar. 16th, 2021

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Verified Customer

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Scott

High quality, brand new equipment. They give great customer support. They were very responsive to any issues I had after we initially started with the system, it has gone very smooth.

5 years ago

Reply from Robco Electric

Thank you for the great review, Scott!

Mar. 16th, 2021

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Verified Customer

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Norsigian

Customer support has been very attentive when I’ve had problems. They’ve sent people out to fix them. The installation process went fine, it was Nevada energy that held it up.

5 years ago

Reply from Robco Electric

We appreciate your 5 - star review, Norsigian!

Mar. 16th, 2021

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Verified Customer

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Larry

I have confidence in the owner. They were on track the whole way and kept me informed of everything going on. They were on top of it the whole process from start to finish. It went very smoothly.

5 years ago

Reply from Robco Electric

We appreciate your 5- star review, Larry!

Mar. 16th, 2021

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Verified Customer

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John

I had two separate jobs done by them. The first for the solar panels, which was great, and the second was not so great. They messed up three times but went over and beyond to correct what they did.

5 years ago

Reply from Robco Electric

Thank you for the honest review, John!

Mar. 16th, 2021

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Verified Customer

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Dan & Dorothy

They did a good job installing the solar equipment. Customer service has continued to be good. they are very responsive. The equipment is the latest, state of the art equipment.

5 years ago

Reply from Robco Electric

Much appreciated, Dan & Dorothy!

Mar. 16th, 2021

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Verified Customer

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Greg & Susan

All the representatives have answered our questions. They take care od things in a timely manner. They are fast and efficient. The equipment is top notch, we’ve had no issues with it.

5 years ago

Reply from Robco Electric

Much appreciated, Greg & Susan!

Mar. 16th, 2021

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Verified Customer

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Bernie

It's been 4 or 5 years since we got it. It has worked out well. I had a little difficulty about the power but that was with the power company not Robco. Other than that is has gone smoothly.

5 years ago

Reply from Robco Electric

Thank you for the honest review, Bernie!

Mar. 16th, 2021

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Verified Customer

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Anthony

Every time I have a questions, customer service helps me solve whatever problems I have. The only problem I’ve had is the Wifi system going down. They did what they said they were going to do and they did a good job.

5 years ago

Reply from Robco Electric

We appreciate honest review, Anthony!

Mar. 16th, 2021

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Verified Customer

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Harry Ryman

Everything they said they would do they did.Very professional and most of all NO BS. When the inspector from the county came he knew that Robco did the work by looking at the Job.

5 years ago

Reply from Robco Electric

Thank you for your 5-star review, Harry!

Mar. 16th, 2021

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Verified Customer

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Darren Wake

5 years ago

Reply from Robco Electric

Thank you Darren for the great review!

Mar. 16th, 2021

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Verified Customer

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Lee A Jordan

Robco believes in the customer first and customer satisfaction. They strive to provide the best products, quality install and customer education with every service they provide.

5 years ago

Reply from Robco Electric

We appreciate your 5-star review!

Mar. 16th, 2021

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Verified Customer

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Chris Mowen

Awesome customer service by whole team. But specifically from Krystal who stays on top of things, not only from start to finish but even down the road after project is completed.

5 years ago

Reply from Robco Electric

Thank you for choosing Robco Electric, Chris!

Mar. 16th, 2021

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Joy A Zotti Henderson, NV

After researching solar panels I contacted 3 companies for information and proposals. After a Zoom meeting with Steven A. with Robco I invited him into our home to repeat the meeting with my husband. He answered our questions with competence and we knew this was the company to go with. Steven followed through with everything, always responsive, communicated well and was patient. Robco handled all the paperwork for permits and HOA approvals. All I had to do was deliver the form to our HOA. The installation was on time, the crew led by Carlos were professional, considerate about safety, cleanliness and very polite. They also were knowledgeable and explained details. This process was less than 2 days. After the panels were installed and before they were running we had a heavy rain. In the morning we found water leaked from the attic, thinking it was a roof leak, I called Steven and he had 2 roofers out to our house within a couple hours. Tyson and his associate inspected everything in detail, took pictures and even made a 3rd trip into the attic with my husband. These 2 young men were professional, clean, polite and concerned. End result the water was an air conditioning issue, nothing to do with the solar installation. Robco has included a Wi-Fi app that monitors consumption, kWh produced and tracking each panel is in working order. We are looking forward to a reduced utility bill soon. The LG Panels include a 25 year warranty. Pigeon proofing is also included. I highly recommend if you are considering solar panels to use Robco. Give Steven A. a phone call.

5 years ago

Reply from Robco Electric

Thank you again for the review, Joy! Your feedback and trust means the world to us.

Sep. 17th, 2021

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Ashley Stroud Las Vegas, NV

After two years of research, we chose Robco Electric for our residential solar. During those two years, I called back some of the "big names" in solar that had strong ratings and I can't tell you how many times they had either been acquired by another big name, the sales rep I was dealing with had moved on, or they didn't have offices in Las Vegas anymore and transferred me to someone in Chicago or LA. I knew then that I wanted a company who would answer the phone five years from now and be over to fix any problems within a day. That's the local company Robco guarantee that makes me comfortable with my investment. After working with them, I can't tell you how impressed I am with their service and professionalism. When the inspector came out to approve the system, they said, "Oh, Robco. Someone did their homework. Good choice." That pretty much summed it up.

5 years ago

Reply from Robco Electric

Thank you for the kind words Ashley! We are always happy to hear that our customers had a great experience and made everything comfortable and seamless!

Mar. 16th, 2021

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Doug Hays Las Vegas, NV

ROBCO RECOMMENDATION We initially recognized the need to take control of our electric costs. To do that we needed to consider solar electrical panel power generation. We researched several firms using the internet. We also talked with neighbors that currently use solar power systems. We than checked out several firms using the Nevada State Building Board to see if they were properly licensed and had no outstanding or prior litigation against them. We then checked with the Better Business Bureau to see what kind of rating they had. Once we narrowed our firms of interest, we checked on subsequent firms costs. We also used the internet solar calculation check to get a broad range estimate. Our selection of Robco was not based on only cost as they were not the cheapest. As a General Contractor, I know the lowest proposal is not always the best contractor. After interviewing Jorge S of Robco we were satisfied they would do an excellent job. We were very satisfied with their installation crews work, both courteous, professional and expeditious. Once the work was completed we were very happy that Robco educated us on the systems and coordination with the Building Inspectors work. We will readily provide Robco an excellent recommendation to any other potential customers. Doug Hays 89148

5 years ago

Reply from Robco Electric

Great to hear Doug! Happy you were satisfied with the crews and reviews you found on other websites. We appreciate any positive recommendations you give!

Mar. 16th, 2021

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Achille Tiam Las Vegas, NV

After completing intensive research on solar companies, I started to change my mind about going solar. Fortunately, a friend of mine asked me to look into Robco before making a final decision. I reached out to Krystal and compared to the reps from other companies, she was the first one who actually knew what she was talking about. When dealing with me, Krystal was professional and far from pushy. On the day of installation, I felt even stronger about my decision to use Robco because of the professionalism of their technicians. The leader took the time to explain every single step and in the end, sent me pictures of their work on top of my roof. The final work on the wall was clean and painted. I have not seen a full-year production vs consumption of energy to attest to the accuracy of the company prediction and choice for system size. However, the friend who told me about Robco did not pay NV energy for extra power

6 years ago

Reply from Robco Electric

We appreciate your 5star review!

Mar. 16th, 2021

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X Ecker Henderson, NV

Fantastic Overall Experience. Knowledgeable, friendly, punctual, sales reps; all the “real” info concerning: costs, solar production, NV Energy rules and policies. Seamless integration with our HOA. As a previous NV solar homeowner, the info was spot on. No hard sale, no “made-up” numbers or costs. Group of 5 of us including engineers, compared Robco to other Southern NV installers. The high-end, high-efficiency LG panels sealed the deal. We made the right choice. Local company with other business, not just solar. Expecting them to be around for the entire life of my roof. Installation as advertised, professional, courteous, clean installation. Every person we met from laborer to owner was fabulous. Can’t say enough good things about Robco. If you’re considering solar, don’t commit until you talk to Robco. Thanks again.

8 years ago

Reply from Robco Electric

Thank you for the detailed 5star review!

Mar. 16th, 2021

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Verified Customer

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Duane Williams

They were honest and efficient. The price was fair and the service was good. I recommended them to family and friends that also had them install solar on their homes.

5 years ago

Reply from Robco Electric

Thank you for the referrals Duane! It is customers like you that make our company what it is today!

Mar. 16th, 2021

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Verified Customer

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Roy Wilcox

from the start, extremely helpful. we interviewed several companies (biggest in the LV area) and Robco was, by far, the most competitive and helpful.

5 years ago

Reply from Robco Electric

Thank you Roy, greatly appreciated!

Mar. 16th, 2021

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Verified Customer

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Anthony Cembrzynski

I called your company many times regarding information about the application about how solar panels work on the phone Someone answered and said that the person who deals with it is at home and call me back I have no answered no one has called me I'm very disappointed with to way to treating my Before signing the contract there were no problem calling me That's not how you should treat customers

5 years ago

Reply from Robco Electric

Anthony, I am sorry to hear your experience was less than what you expected. Unfortunately, with the obstacles during Covid your request must have accidently been miscommunicated in the mix of employees working remotely. This is not our standard and with employees back in the office we will make sure this does not happen again. If there were any questions that you still had we would be happy to assist in providing the information you were looking for. Thank you for your time and energy!

Mar. 16th, 2021

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Verified Customer

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John Abuan

ROBCO has be professional and trustworthy from the start. They have continues to assist since our solar installation. Finally The exterior changes looked minimal.

5 years ago

Reply from Robco Electric

Thank you John, we are always here for assistance, we appreciate the review!

Mar. 16th, 2021

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Verified Customer

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Tom

Very professional and available for any questions. Have done several solar systems with them. They are also able to complete projects in timely fashion.

5 years ago

Reply from Robco Electric

Tom, we are beyond grateful that we have been able to assist in your several solar projects!
We look forward to the future!

Mar. 16th, 2021

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Verified Customer

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Bill

I chose Robco because of their reputation and the price. Installing it went smoothly and they wre professional but at the time they did not offer any kind of pigeon guard and now I have a big pigeon problem.

5 years ago

Reply from Robco Electric

Bill, thank you for pointing that out. Since then pigeon guard is included with every installation so we hope to never have this issue again! Thank you for the fair review!

Mar. 16th, 2021

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Verified Customer

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Peter

Equipment seems fine. They are good company to work with. I really liked the sales person. Even after the sale they are right there to help me if I ever have questions.

5 years ago

Reply from Robco Electric

Peter, happy to hear all of these great things! Thank you!

Mar. 16th, 2021

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Verified Customer

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Phil

They promised everything and have done what they said they would do. It has gone very smoothly. They always answer the pheon when they are supposed to be there.

5 years ago

Reply from Robco Electric

Phil, we hope you can always rely on Robco for an electrical needs!

Mar. 16th, 2021

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Verified Customer

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Dan

The electrician at their solar company knows what they are doing so it went very smoothly and the stuff is good. They are very competent and very good.

5 years ago

Reply from Robco Electric

Dn, we are happy to hear your installation ran smoothly! Thank you for the review!

Mar. 16th, 2021

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Verified Customer

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Boyd & Thelma

I appreciate the salesman that came to our house. He did a good job. They gave me the best price. The process is smooth and I haven’t had any problems.

5 years ago

Reply from Robco Electric

Boyd & Thelma, thank you for letting Robco assist with your project and leaving this great review!

Mar. 16th, 2021

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Verified Customer

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Jode & Andrew

Everyone was very pleasant to work with. Everything was timely. I knew what to expect from the whole process. I did the research on the material and it is rated the highest.

5 years ago

Reply from Robco Electric

Jode & Andrew, thank you for recognizing our products and leaving this awesome review!

Mar. 16th, 2021

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Verified Customer

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Wendy

Compared to other quotes we got, robco is the best one. We haven’t had any problems with the equipment. They are able to answer all our questions whenever we have them.

5 years ago

Reply from Robco Electric

Wendy, happy to hear everything has gone as planned with your switch to solar!

Mar. 16th, 2021

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Verified Customer

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Robert & Peggy

Our neighbor was the one who recommended them. If you need any information or help, they are there for you. They will give you whatever you need. I have no problems at all.

5 years ago

Reply from Robco Electric

Robert & Peggy, leaving this review is helpful to other customers. Thank you for that!

Mar. 16th, 2021

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Verified Customer

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Christopher & Pamela

The system seems to work really well. It does exactly what they said it was gong to do. They’ve been there every time we have any questions. They are a great company.

5 years ago

Reply from Robco Electric

Thank you, Christopher & Pamela!

Mar. 16th, 2021

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Verified Customer

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Jessica

Installation was smooth and easy. They were only here for a day and half. It was quick. So far the system is reliable and they are always quick to answer questions.

5 years ago

Reply from Robco Electric

Thank you, Jessica!

Mar. 16th, 2021

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Verified Customer

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Terry Farr

Educational, honest and fair pricing. I interviewed 13 companies prior to going with Robco and recommend them to anybody who asks. I recommend them even when I'm not asked.

5 years ago

Reply from Robco Electric

Thank you for choosing Robco Electric, Terry!

Mar. 16th, 2021

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Verified Customer

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Ira Hilf

Honest and supportive at all times, even when we had a minor screw up during installation of a workman stepping wrong in our attic crawl space and doing ceiling damage.

5 years ago

Reply from Robco Electric

Thank you for the honest review, Ira!

Mar. 16th, 2021

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Verified Customer

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Gary Sama

They were honest up front and able to get the job done in a timely manner and best of all the warranty and customer service they stand behind their product

5 years ago

Reply from Robco Electric

Much appreciated, Gary!

Mar. 16th, 2021

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Verified Customer

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Kevin Breen

Professional, superb customer service, they stand by their workmanship and product, they do not try to up sell you, responsive to problems after installation

5 years ago

Reply from Robco Electric

Thank you for choosing Robco Electric, Kevin!

Mar. 16th, 2021

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Verified Customer

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John A

Very organized.Had my solar panels up faster than the esitmate. Will definetly use them again When I had a question I spoke with a human, not a computer

5 years ago

Reply from Robco Electric

Thank you for the honest review, John!

Mar. 16th, 2021

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Verified Customer

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Richey

They do great work. But they did. Or treat me very well as a 3x repeat customer when I wanted a fourth project done. In short they said it didn't make financial sense for them and to go elsewhere as they were sure somebody could give me a better quote. It was quite shocking and unexpected when they said that. I can no longer recommend them due to this and will not be using them going forward.

5 years ago

Reply from Robco Electric

Thank you for the honest review, Richey! We always want to be transparent about the finances with our costumers, hopefully we can work together again in the future!

Mar. 16th, 2021

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Verified Customer

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VERNON DANIELSON

Every dealing with Robco from the initial presentation to follow-up after installation has be straightforward and professional. They are a pleasure to do business with.

10 years ago Edited January 3, 2024

Reply from Robco Electric

Thank you for the 5star review Vernon!

Mar. 16th, 2021

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Jessie Sams Las Vegas, NV

We got a couple estimates and ultimately went with Robco for our solar installation. We could not be happier. This is a local company that stands behind their work. They were on time everyday with the installation. Our contact person was easy to reach at all times. The few things that got messed up they fixed quickly and thoroughly. Highly recommend them and their product. Also, they were less expensive than some of the other estimates.

6 years ago

Reply from Robco Electric

Thank you for the honest review Jessie!

Mar. 16th, 2021

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Killian Las Vegas, NV

5 out of 5 stars If your shopping for a solar company put Robco on your list - great price and great process...no pushy sales person the product sells itself. Smooth installation...expectations met and then some. Who would have though the best solar system would have come from the experts? An electrical company? They have been in business. Over 20 years that makes a difference!

7 years ago

Reply from Robco Electric

Thank for choosing Robco and for your 5star review!

Mar. 16th, 2021

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