Fusion Power: Read 355 User Reviews From Real Homeowners

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Kevin Crann Phoenix, AZ

Over due credit for bogus invoice for roof repairs not performed by installers roof repaired by separate contractor

5 years ago

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Brian Valenta Glendale, AZ

Good install just too long to start from when I agree

5 years ago

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Mel Swanson Peoria, AZ

Not much contact from them. Some issues were resolved but took a long time.

5 years ago

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CM Tempe, AZ

It's been pretty good though they are slow to respond to issues with support.

5 years ago

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Maria Zupancic Glendale, AZ

Not easy to communicate with and too many depts. to handle individual issues

5 years ago

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Gerardo Phoenix, AZ

The rebate that was promised was not accurate. The panels barley reduce our bill.

5 years ago

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Laurel Norris Sun City, AZ

They fail to follow through with what they offer or say they will do.

5 years ago

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Jim Clarke Sun City, AZ

Unreliable and way too expensive. I could get the same rate by getting on the payment plan with APS.

5 years ago

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Henderson Florence, AZ

Problems keep happening. We have an inverter that keeps breaking.

5 years ago

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Darla Mesa, AZ

Experience not perfect but close to it.

5 years ago

Reply from Fusion Power

Thanks, we are continuing to do our best to improves

May. 24th, 2021

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Richard Leonard Mesa, AZ

Excellent service very courteous and professional

5 years ago

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Rollin Breitzman Atwater, CA

signed agreement nearly two years ago for three separate units and too this day not one is complete and operational

5 years ago

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Jesus Phoenix, AZ

Advanced and really easy to use and they were able to put it up very quickly.

5 years ago

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Eric Phoenix, AZ

I'm not getting enough power out of the panels to compensate for what I paid for.

5 years ago

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John Phoenix, AZ

Great solar installation company. Very honest and professional from the beginning. Thanks!

5 years ago

Reply from Fusion Power

Thanks John!

Apr. 26th, 2021

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Gail Sun City West, AZ

I was given erroneous information regarding cost of electricity from my utility

5 years ago

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Phillip Tannehill Fairbanks, AK

No communication.. Have called,and no return

5 years ago

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Tina England Goodyear, AZ

Was misled about the pricing/usage. I am paying more than I was when I just had a power bill.

5 years ago

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FRANCISCO HERNANDEZ

i don't who i am dealing or talking to , what we have here is a TOTAL failure to communicate!!!!

5 years ago Edited September 14, 2021

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Richard Triska Surprise, AZ

Extremely poor customer service. Once signed you are forgotten.

5 years ago

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kent lester Scottsdale, AZ

I do not see the savings and I dont know how to get someone here to look into it.

5 years ago

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Laura welch Sun City, AZ

Not saving a dime, lot of expense to put in, will never recoup my investment

5 years ago

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George ornong Sun City, AZ

Never have contact but original work was good

5 years ago

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Frank SARACCO Sun City, AZ

Equipment problems. Slow response. Installing incorrect replacement parts.

5 years ago

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Gail Murphy Sun City, AZ

Your salmon was dishonest and your customer service is lacking.

5 years ago

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Debra Savoie Phoenix, AZ

Salesman dropped us like a hot potato and still awaiting on information

5 years ago

Reply from Fusion Power

Please contact us and we will be happy to help!

May. 24th, 2021

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Andrew Hess Peoria, AZ

Took 2 months to activate system once it was installed

5 years ago

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Gerry Kirk Scottsdale, AZ

All sales, promises not documented, lack of project control, poor communications, and very pricey

5 years ago

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Don Casa Grande, AZ

Unscrupulous salesman. Statements that he made to enhance his product were not factual.

5 years ago

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Barnett Phoenix, AZ

It's costing more money having solar instead of saving me money because of my payment plan.

5 years ago

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Roman Kozlov Phoenix, AZ

Amazing company! Great staff! Family oriented and very professional.

5 years ago

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Kurt hall Sun City, AZ

Promises made that weren't kept and can't be kept

5 years ago

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don chamberlain Sun City West, AZ

Asked to be reevaluated on panels, no response

5 years ago

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JOHN ZIMBUREAN Surprise, AZ

DESEPTIVE MONTHLY PAYMENTS QUOTED BY YOUR SALES PERSON !!!!!!!!!!!!!!!!!!

5 years ago

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Joyce & Terry Schovon Sun City, AZ

We have had fusion for two years and have not seen any savings.

5 years ago

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Mark Morehouse Florence, AZ

They are rude and do not take care of solar issues in a timely manner.

5 years ago

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Marc Katz Queen Creek, AZ

Poor customer service mislead the entire process from the point of sale

5 years ago

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David Glendale, AZ

Because there service is horrible and communication is awful

5 years ago

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Ron Davis Phoenix, AZ

Poor customer service, no follow up and not keeping promises.

5 years ago

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Casey James Peoria, AZ

Lied too many times. Sold on something and then contract was different

5 years ago

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Bill Schmidt Sun City West, AZ

haven't delivered the savings they promised

5 years ago

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Sarah Gal Glendale, AZ

The people suck no communication at all. Bad customer service.

5 years ago

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Thomas F Polacek Sun City, AZ

Specific questions were asked and salesperson lied!

5 years ago

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Robert G. Brisbin Kearny, AZ

Cause they don't do as they promise in price or help

5 years ago

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Sandy sexton Sun City West, AZ

I believe going solar has NOT helped our bill.

5 years ago

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David Klatt Sun City West, AZ

cost me $1500 more than without solar I am totally upset with product

5 years ago

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Anonymous Sun City, AZ

It was on my roof for six months before they got it to work.

5 years ago

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Jason Phoenix, AZ

I would not use this company again because of poor quality assistance resolving problems that took down my AC equipment during the summer months.

5 years ago

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Shirley Engstrom Surprise, AZ

Never received $100 Fusion Power promised us

5 years ago

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None Goodyear, AZ

Misleading, sale person provided wrong information

5 years ago

Fusion Power Reviews