Freedom Solar Power Reviews

4.4

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92 User Reviews

6.0

Overall Score

1-(855) 899-7845

4.4

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92 User Reviews

6.0

Overall Score

1-(855) 899-7845

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Summary of Reviews

Star Rating

4.4

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92 Reviews

Review Breakdown

5 grade

68%

4 grade

15%

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Jim Austin, TX

I live in a remote location so getting service can be many weeks and that is not really acceptable. If I had known that I would not have chosen them. I had a failure early on. I am a retired instrument engineer so I like to up with stuff. I don’t think the average person would have noticed. They didn’t tell me I had a problem but they did help me rectify the problem but it was a long, drawn out procedure.

5 years ago

Reply from Freedom Solar Power

Hi Jim - We're sorry to hear about your experience. We'd like to make this right for you so if there is anything we can do please reach out to marketing@freedomsolarpower.com.

Jul. 28th, 2021

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Verified Customer

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Florio Boerne, TX

It's a good system. I like the design and the ability to expand the system and that it is easy to install the panels. I didn’t have a good experience with their customer service. The process is long and drawn out and I was disappointed with them from the start.

5 years ago

Reply from Freedom Solar Power

Hi Florio - We are always looking to improve and we appreciate your feedback, if there is anything we can do to assist you or if you'd like to provide additional comments please don't hesitate to email us at marketing@freedomsolarpower.com

Jul. 9th, 2021

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Verified Customer

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BLANCHARD STEPHEN New Braunfels, TX

Never got a end of install meeting to fill me on important things even though it was promised

5 years ago

Reply from Freedom Solar Power

Thank you for letting us know about this, we take your concerns seriously and have recently updated our process. If there is anything else we can do for you please reach out to us directly at marketing@freedomsolarpower.com

Jul. 28th, 2021

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Verified Customer

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Joseph W Seehorn Georgetown, TX

Not hearing back from you on references for more clients for you!

5 years ago

Reply from Freedom Solar Power

Hi Joseph - So sorry to hear that we dropped the ball on this! Please send me an email at claire@freedomsolarpower.com and I will make this right for you.

Sep. 28th, 2021