Agorapulse

Author: Jenna Vasquez

Agorapulse was founded in 2010 and is headquartered in Paris, France. They also have a location in San Francisco, California. Agorapulse provides consumers with an easy way to manage their Facebook, Twitter, and Instagram, all in one place. You can run contests, quizzes, and promotions with any of their fairly priced plans. Their plans also include comprehensive reporting tools to measure everything.

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The Good

• Month-to-month billing
• Payment options
• Reports
• Customer support

Each plan is billed to the customer month to month. So if, at any time, you are unsatisfied with their services, you can cancel your subscription. And if necessary, they have an excellent refund policy in place. Consumers can also upgrade or downgrade their plan at any time with no penalty. PayPal is a payment option as well as all major credit cards. There is also prepayment or annual billing options for all of their plans. If you select their annual billing plan, you can save up to 35%. Agorapulse provides users with monthly reports that can easily convert into Powerpoint. They also provide unlimited advanced statistics: page stats, post analysis, app conversion stats, retweets, top influencers, team member activity. While Agorapulse does not offer a support phone number, they do have an email address where customers can direct their questions and concerns. Service representatives will usually respond within an hour.

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The Bad

• Platform limitations
• Expensive

Unlike most of their competitors, they do not offer the option to connect to Pinterest, YouTube, Foursquare, Flickr, or Tumblr. The only social media platforms they support are Facebook, Instagram, and Twitter. Their plans are slightly expensive for the little amount of accounts and social media platforms they support. Their Small plan only allows customers to link 3 accounts, and their Medium only allows customers to link 10 accounts. Their Medium plan is a high $99 per month.

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The Bottom Line

Agorapulse may be a good option for a social media management tool for international customers, since they provide all of their services in a few different languages. They are also a global company with headquarters in Paris, France, with an additional location in San Francisco. They have some impressive clientele here in the states as well. However, their plans are a little expensive for the amount of accounts and social media platforms they support. They also provide customers an app for iOS or Android; however, they only support Facebook, Instagram, and Twitter (though the company will be offering publication via YouTube and Pinterest later in 2017). For these reasons, we cannot fully recommend Agorapulse.