Apartments.com

• Search Filter Options
• Virtual Tour Feature
• Landlord/Property Manager Tools

Search Filter Options

Potential tenants can narrow their search across a number of different categories to ensure they find the exact right space for them:

• Dwelling Type — includes apartment complex, home, condo, or townhome options
• Lifestyle — includes options catered to students, seniors, short-term, military, and corporate housing
• Price — set your minimum and maximum monthly rental budget
• Size — including number of bedrooms, as well as actual square footage

Any apartment hunter who visits Apartments.com can also filter a search by available amenities (in-unit washer/dryer, fitness center, pet-friendly, etc.) as well as by specific keywords, and a property's star rating as reported by actual tenants.

Virtual Tour Feature

Another useful feature on Apartments.com is its 3D tour feature, which allows potential tenants to explore a potential living space from the convenience of their computer or smart device. A potential renter can take a closer look at an apartment, home, or other dwelling using the following virtual modes:

• Dollhouse Mode — gives you a three-dimensional cross section of the space, showing you how all the rooms connect, and the relative size of each room compared to other spaces in the apartment
• Floor Plan Mode — a more traditional approach, this mode offers a top-down view of the apartment or condo
• Measurement Mode — using the ruler icon, users can take actual measurements of the space to determine just how much room is available to them. This is a great feature if you're curious whether that sofa will fit in the living room.
• Virtual Tour — much like the 3D tour, which allows users to view the physical layout of the home from the inside, the VR tour lets you view the apartment as if you're actually there (requires a VR headset).

Landlord/Property Manager Tools

Apartments.com is not only a useful resource for renters, but it also provides a number of helpful tools for landlords. Landlords can easily add their rental property to Apartments.com's database, and well as the following:

• Develop online rental applications
• Conduct tenant screening
• Create rental lease forms
• Automate rent collection
• Respond to apartment reviews publicly

• License
• Alleged Negative Review Suppression

License

Since they don't use agents, realtors or brokers, no licensing is required. This allows for no commission fees or acquisition costs for renters. By interviewing everyone from brokers to owners and property managers, Apartment.com makes sure their data is up-to-date, trusted and reliable. The downside is that Apartments.com does not broker, lease, or sublease apartments directly and is not a part to any transaction between landlords and renters. So, Apartments.com does not (a) guarantee or ensure any apartment or any transaction between a renter and landlord, (b) collect or process payment or execute any lease or sublease documentation on behalf of renters or landlords, or (c) broker, lease, or sublease or offer to broker, lease or sublease, or own any apartments. You are personally in charge of inspecting any apartment advertised for rent prior to signing any lease documentation. If you do not want to take on all these responsibilities you must go and hire another company, or real estate agent, to help you close the deal you want.

Alleged Negative Review Suppression

Several renters who submitted verified Apartments.com reviews to our site reported that their review had been deleted, despite meeting word count and verification requirements. Apartments.com does mention on its help center that its review moderation guidelines will not take down a review purely because it is negative. A cursory check of random listings on the site confirm the presence of one-star reviews, so it's possible that the site's review moderation process be more exclusionary than that of other real estate search websites.