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Truly Nolen

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6.1

Overall Score

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Brinley Knowles Smithfield, UT

Truly Nolen was awesome and gave me a free inspection and estimated how much my whole house would be to do. They were very friendly and easy to work with.

7 years ago

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Ronald Lane Fort Lauderdale, FL

This has to be the worst excuse of a service company on earth. I had a home inspection on 5/9/18 and that was the last I ever heard from Truly Nolen. I have made 5 calls to various people at TN ... all promising to get back to me within 24-48 hours. NOT! I strongly recommend that you find any other inspection company but Truly Nolen. I STILL haven't heard from them!!

8 years ago

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Jan Wanczyk North Fort Myers, FL

They do not provide the service they say they will and do NOT honor their guarantee. The canned apologies and follow through are deplorable. When asked for proof they performed the service they billed me for it was not provided. When asked to be contacted by a company rep, they couldn't find the time for that either. I'm curious which customers if any you find important beyond receiving the monthly check. after being a customer and paying my bill on time monthly, I would never recommend this company as a reliable or ethical company to do business with.

9 years ago

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Vladimir Dubrovsky Northvale, NJ

I bought the house with roaches, German roaches, most complicated to extinguish, but most common in Florida. Called Truly Nolen, they did a couple of services and in 5 months I have the same roaches. They never call back to follow their service and ask about bugs, they wait for your complains. I recommend to hire somebody else because you want to have all bugs out and not to see their funny cars.

10 years ago

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David Sole Almondi North Port, FL

I have a neighbor contacted truly nolen to exterminate the ants on my yard and put my name on the paper and signed while we are out of town. The funny thing is I don't have ants on my yard and there was camera installed on my drive way and didn't see them go on the yard, but according to the customer service that they have GPS to track them, but the guy probably sitting on the road having lunch. I was surprise a collection agency is trying to reach me for the missing payment. I could've paid it, if I want it to but this is wrong so I made a complaint.

10 years ago

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Erinmarie Xian Brandon, FL

After an 8 mile hike in the woods with my dogs I had a tick problem :/ They came right out to access situation and give me a full plan. Solved the problem thankfully!

5 years ago

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James Hamlin, TX

Good company and great service! I would totally recommend if your in need of any pest control issues!

7 years ago

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jerome silvey Fort Lauderdale, FL

avoid them at all cost...unprofessional is a compliment...they will continue to bill you if you are a client or not...then send you to collection for something they never did, but charged you for, a horror show! Jerry sorry for the 1 star, zero was not an option.

8 years ago

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Carrie Peterson

Ok but all you can do yourself we had gophers and we had to call everytime we saw a new hole they just came out and used the same product you can buy at the store

8 years ago

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Mechelle

This company hire unprofessional kids, who are not trained properly. They are good at saying I'm sorry over and over again. The sales people are uneducated and the tech are very rude and has no knowledge. I would never use this company again..

9 years ago

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Jack Boyd Saint Augustine, FL

I have had Truly Nolan for over two years and my yard looks worse today than it did then. Their service is terrible. They have almost destroyed my yard. For one they can't keep management so every new guy tells the tech something different. Run if these people come knocking on your door.

10 years ago

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Rose Haines City, FL

Don't be fooled by fancy stars the only reason why you'll ever be seeing good reviews for Truly Nolan is if they write it themselves. Truly awful service and now I am in collections for it. I want everyone not to make the mistake I did. I will never trust another pest control company. Always do your research folks.

10 years ago

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Bryan Peterson Herriman, UT

Called then to come out to deal with a rodent problem. Rodents living under my patio. The guy who came out wasn't very helpful and told us he couldn't get rid of the rodents. Another company that my neighbor called for their rodent issue, ended up at my house and smoking it the rodents for free

4 years ago

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Sharon A. Nunley San Bernardino, CA

I love Truly Nolan. Great service. My new tech Royce is so friendly and helpful.

4 years ago

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Ryan Vett Phoenix, AZ

Very professional, always show up on time and prepared. Very helpful in explaining exactly what they are doing.

4 years ago

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Karen Torino Tallahassee, FL

The pest control experience was great. Noticed less occurance of roaches and weird bugs that I would normally find.

4 years ago

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Tim Haynackie Corona, CA

They were a no show with a 2 hour window.. I asked for a call to confirm the appointment and they never called me either.. I wasted 2 hours of my day...

7 years ago

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Steve Miller Fort Myers, FL

Their product doesn't work! Many roaches 12 days after their "treatment". I called them and they chose not to stand by their service. Terrible company!

8 years ago

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North Florida Wildliife Center Havana, FL

I love Truley Nolen, we use them in Tallahassee FL and the customer service is the best!

4 years ago

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Amy N Sandy, UT

We used Truly Nolen for years and they always did a great job. Always professional.

4 years ago

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Hannah Barth Tallahassee, FL

I've used Truly Nolen for 5 years. The service is great. They take care of all of my bug needs.

4 years ago

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Rachel Ellsworth Gilbert, AZ

Truly Nolen has the best pest control! This company is very trustworthy and effective.

7 years ago

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A very disappointing experience

Good value and reliable. Customer service is very good.

8 years ago

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Sandra Kojic Jacksonville, FL

The mouse cars are great. Great pest control company with great workers.

4 years ago

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Grant American Fork, UT

Truly Nolen has reliable service and fair prices.

7 years ago

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sam willson Orlando, FL

good service. Unprofessional staff.

8 years ago

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Kamron Dalton Riverton, UT

The trucks crack me up but the service is just okay.

4 years ago