Name: Moxie
Rating: 3.4

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Brinley Knowles Smithfield, UT

Moxie was great to help with us and get rid of our outdoor pests. Our technician always checks in on us every few months and is great to work with. The prices are affordable and they do such great work.

7 years ago

Reply from Moxie

We're glad you're loving life with Moxie, Brinley! Please give us a call if you ever need anything :)

Nov. 14th, 2019

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Don Benchoff Warrenton, VA

First of all, you sign a contract for a year--their contract and claim that their insecticide works for three months. So, rather than putting down insecticide spray once a month (which is what was done in Tucson where I previously lived and cost $30 bucks a month) these guys come once every three months and charge me 4X as much as what I used to pay. Their claim is that their insecticide works for three months. I had my doubts about this, but when one of their people came to my door in a gully-washer downpour and wanted to spray around the house for my once-every-three-months-service, I knew then I was being scammed. I sent the fellow packing. I then spoke to the company of my intentions to cancel the contract and was threatened by telling me that the remaining visits on the contract would be charged to me and sent to a collection agency (if I refused to pay) and my credit rating would be affected. I guess I should have checked them out with the Better Business Bureau before I signed the contract binding me to this outfit, as had I done so, I would have not done business with them.

8 years ago

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Bella Houtz South Jordan, UT

We are current customers with Moxie Pest control. They are fast and always on time. They gladly come back if you aren't satisfied and their customer service is awesome.

8 years ago Edited September 14, 2021

Reply from Moxie

Thank you for being a part of Moxie, Bella! We're glad you can always count on us to care for your home :)

Nov. 14th, 2019

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Jeannette Lundborg Nashville, TN

Kelly my salesman and Kelly my technician were professional, kind, informative, and extremely detailed, and did exactly what I requested and expected. Jeannette Lundborg

10 years ago

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Sage Loveland Los Angeles, CA

I have used Moxie for my pest control needs for years. They have always showed up when they say and got the job done. They are easy to get a hold of and to work with. I have seen a difference in our pests around the house since switching to Moxie.

6 years ago

Reply from Moxie

We're glad you can always count on our team to care for your home, Sage! Thanks for the great review :)

Sep. 29th, 2020

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Whitney Stanko Smithfield, UT

I live at home with my dad and the worker came to my door and was super nice and cheerful. They sprayed super well and We didn’t have any trouble with bugs! Highly recommend

7 years ago

Reply from Moxie

This review is like music to our ears, Whitney! Thank you for recommending Moxie :)

Nov. 14th, 2019

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Jordan Alpine, UT

I signed up with Moxie because my brother was working as a tech there and he got us a really good deal. A couple years in, we were offered an even lower rate for being long term customers. A year later we were informed that nobody had rates as low as we had and they would need to increase the price on us. I found it frustrating that after having been a loyal customer for several years (5+) my rates would be going up. This is a non-essesntial product, more of a really nice to have product. I was frustrated and took my business elsewhere.

7 years ago

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Erica Hartshorn Alpine, UT

Moxie has been around for a little while and they are pretty good. They did spray my roses with a pesticide for an aphid problem and it killed off all my branches and leaves that year on the rose bushes but the roots were okay and so when we cut them down they came back the next year just fine. I never felt like they got rid of my ant problem and so I think they could improve. They are nice to talk to and try hard.

7 years ago

Reply from Moxie

Thank you for the candid feedback, Erica. Please give us a call if you haven't seen a decrease in ant activity. We're always happy to return to your home if needed!

Nov. 14th, 2019

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Jason Pyrah Willard, MO

Moxie was able to help us rid our home of unwanted pests. They provided a great service, the professionals were quick and the service that I got was great. 10/10, I would recommend them to anyone with pest issues.

7 years ago

Reply from Moxie

We love to hear our service is "10/10", Jason! Thank you for recommending Moxie :)

Nov. 14th, 2019

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Adam B Eagle Mountain, UT

We are extremely happy with the lawn service we have had from Moxie, our lawn looks the best it ever has! The customer service reps are always very helpful and happy to assist you.

7 years ago

Reply from Moxie

Knowing you're happy makes *us* happy, Adam! Thanks for the excellent feedback :)

Nov. 14th, 2019

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Jeff B Eagle Mountain, UT

I have used Moxie for Lawn Care for the last couple of years. Highly recommended them for this service. Very professional and they will come back to redo applications if needed. Awesome customer service.

7 years ago

Reply from Moxie

Customer service is a top priority for us, and we're glad you can tell! Thanks for the great review, Jeff :)

Nov. 14th, 2019

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Shari Evers Lehi, UT

After years of refusing any kind of pest control I decided I was terrified enough of Black Widows. So, I turned to Moxie. The bugs didn't go away right away, but I blame that on me having put it off so long. There was a noticeable difference though after each visit!!

8 years ago

Reply from Moxie

Thank you for choosing Moxie to take care of your unwanted pests, Shari! We can't wait to keep impressing you with our service!

Nov. 14th, 2019

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Gcapler Killeen, TX

The house that was being serviced has been sold twice and they don't service where I live now. But I was still being charged for someone else property to be exterminated. I was called by one of their account managers he took it upon himself to still bill me , cancel the service, and charge me the early cancellation fee. I contacted the new owners and they say they're having more pest problems than ever because Moxie don't eliminate the problem. They just move it from house to house. Why kill of your money maker is what I was told.

4 years ago

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Matthew Ryan Rancho Santa Margarita, CA

Moxie pretends to care at first. They will come across as accommodating when you first hire. After a while they start prices often and high and then can't seem to service your property in a timely manner even with a request. I would stay away from this company entirely in that their customer service department is very impersonal and often times rude as well.

4 years ago

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Jo-Ellen Eiseman Marietta, GA

I just returned from the hospital and was trying to take a nap when a moxie cold call salesman knocked. When I answered the door I stated I was trying to take a nap. He insisted on trying to talk. I told him I am good and not interested. He continued to try to find out what pest service and I told I am not interested. I said " I am good... goodbye ". He said "what the hell!?"

5 years ago

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Patty McCown Aurora, CO

I would give them less than a 1 if I could. I've had service with them for over a year. They said they got rid of my yellow jackets...they did not. I ended up having to treat the nests myself. They said they could get rid of the mice. I had to do it myself. They said they sprayed for spiders..Again, I had to do it myself. When I tried to cancel my service they said I had to talk to an account manager, but I would stay on hold for longer than 10 minutes without speaking to one. Right now, I am having to get my bank involved to get my money back. DON'T USE THIS SERVICE. IT'S A SCAM.

5 years ago

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Morris Higeons Fort Worth, TX

They are scam artists! Be aware of this company! They provide the worst service I ever seen and when we decided to cancel their service, they charged our card $194.75 for "cancellation fee", it costs more than a year worth of service which they only serviced us 1 time in the past four months before we decided to cancel. WOW can you believe these people?! We called and camplained they didn't even care because they already charged our card and got their scamming money.

6 years ago

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Elaine Turley West Valley City, UT

Moses comes to my home in Sandy, UT and does an excellent job! He's very thorough , polite and efficient! Elaine Turley

6 years ago

Reply from Moxie

We're big fans of Moses too, Elaine! Thanks for the great report on his service :)

Sep. 29th, 2020

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Do Not Hire Moxie Huntingtown, MD

I wish I was able to have the choice of negative stars. I rate this company -10. They did not kill any bugs inside or outside of my home. They are over priced. Even after ending our contract they still tried charging us. They are unprofessional and not capable of keeping track of records. They are a predatory company. They do not control pests. The spray they use is not legit and does not work. All they want is your money. I do not recommend this company to anyone.

6 years ago

Reply from Moxie

we want to look further into this and help. Can you please give our office a call so we can locate your account.

Sep. 29th, 2020

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Judy H Garner, NC

We are very pleased with the service we receive from Moxie.The young men are always courteous and polite.Michael C. Was our guy today.

6 years ago

Reply from Moxie

We're glad you love our team as much as we love caring for your home, Judy! thanks for leaving Michael the shout-out :)

Dec. 24th, 2019

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Creamy Goodness Keller, TX

Millennial salesperson came riding up to my door on his little scooter. Told him no thanks he then asked me who I had. Standard stuff. When I told him who and how long he game me a dismissive sound and rolled his eyes while marking something on his iPad. At that point I closed the door on him. Will never consider this company based on this interaction.

7 years ago

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M. Saout McLean, VA

a sales person for moxie pest control came to my home and had me sign a contract on ipad. then he mailed me a different contract with different prices. moxie pest control started charging my credit card with these prices. i signed for (69 initial treatment and 99 quarterly) the "contract" emailed to me is different ( it has $99 initial treatment and $159 quarterly). salesperson did not give me a copy of contract when I signed on the IPAD. I called the main office of moxie pest control and they are demanding the higher prices listed in the copy of "contract" that was emailed me.

7 years ago

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Joyce Hoelzer Mesa, AZ

Josh came to service our home and yard today 6/28. He told me everything he was going to do today inside and outside. He did an exceptional job.

7 years ago

Reply from Moxie

That's wonderful to hear, Joyce! We'll be sure to pass your praise along to Josh :)

Nov. 14th, 2019

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Ava Rasmussen South Jordan, UT

Moxie does a thorough job, they even came in between scheduled visits as promised bc I saw a black widow. They got rid of my mole problem too!

7 years ago

Reply from Moxie

We're happy to return to your home whenever you need, Ava! Thanks for being a part of Moxie :)

Nov. 14th, 2019

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Mark Moscicki Argyle, TX

Horrible billing practices. Got sucked into their "bundling" billing. Wanted to charge against a credit card on file or have access to my checking account. Offered to pay on time every month through my bill pay or send them a check. they refused to accept and separated me and charged me $900 for cancellation . Despise this company and their crooked practices. Avoid at all costs. Run as fast and as far away as you can from Moxie. Horrible company.

7 years ago

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Thomas Hullinger Pleasant Grove, UT

This is the company that I have doing my Pest Control right now. They have taken care of my problems inside and out of my home and my home is now bug free!

8 years ago

Reply from Moxie

Bug free is the way to be, Thomas! Please give us a call if you need anything :)

Nov. 14th, 2019

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Dean BISCHOFF Norman, OK

They are one of them companies that you wish you had never done any business with. they come to your door and pressure you into things you don't need. We paid almost $250 for a crappy little spray they did. I hate high pressure sales but I guess that's the only way they can rope people into their service. Check all around bad reviews/ closing up businesses or at least they way it is in Oklahoma.

8 years ago

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Chris Alonzo Gilbert, AZ

The staff are very friendly and helpful when asking questions. They also guarantee there work so you know the job is getting done.

8 years ago

Reply from Moxie

That sounds like a great combination to us! Thank you, Chris!

Nov. 14th, 2019

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Daniel G. Silvas San Antonio, TX

I signed up yesterday June 26, 2018 through a solicitor at my residence. We set up initial appt for the next day between 4:30 and 6;30pm. Technician showed up at 5:30 only to let me know that he had run out of product and could not do the job till the next day. I waited they could of called . I'm upset and will most likely cancel the contract since I have 3 business days after the date of this transaction. Called the company, no one answered but I left a message. Such bad customer service!

8 years ago

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Susie Darvish Los Angeles, CA

I hired this shady operation, disguised as a pest control company, 5 months ago and without any doubt, it was the biggest mistake I have ever made. Soon, I plan to inform as many people as possible, of my horrific experience with this company, so that hopefully others will not fall prey to this predator. But, for now, I just had to comment...MOXIE IS THE WORST!

11 years ago

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club 801 Lehi, UT

This is an amazing pest control company. They Are available every time you need them. They are very good at covering every spot needed to get rid of pesky pest. Very friendly and great customer service!

7 years ago

Reply from Moxie

You're making our day with this review, and we look forward to keeping up the great work :)

Nov. 14th, 2019

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Grant American Fork, UT

We have been very pleased with our Moxie Pest Control services. Our technician has always asked us each month if we have had any problems, and will give extra special care to any problem pests or areas.

7 years ago

Reply from Moxie

That's wonderful to hear, Grant! We're glad you love our team as much as we love caring for your home :)

Nov. 14th, 2019

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Jason Anderson Lindon, UT

I use their pest service. The technicians are very nice and knowledgable. It cut the bugs and spiders down to near non existent. They come back whenever I need them to.

8 years ago

Reply from Moxie

Bugs run in fear when Moxie is near, Jason! We're glad you're loving your service :)

Nov. 14th, 2019

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Kristin G Pleasant Grove, UT

Our regular bug company recently switched over to Moxie. I have been happy with their company so far. They arrive when they say they are coming!! They also back up their service with the hundred percent guarantee.

8 years ago

Reply from Moxie

Thank you for the great review, Kris! We're always happy to return to your home if an area needs extra attention :)

Nov. 14th, 2019

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Leslie Fialhow Southampton, PA

The exterminators are inexperienced and provide inaccurate information. Scheduling is problematic: first they sent someone out randomly when I wasn't home, then when I tried to schedule treatment they didn't show up (twice).

5 years ago Edited September 14, 2021

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Lisa Allen Atlanta, GA

The gentlemen that came out to my home were very polite so I have no complaint there. But when I tried to cancel my account I got transferred twice, sat on hold for more than 10 mins, and then hung -up on.

5 years ago

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barbara J hibner Tucson, AZ

My experience has been positive. The service persons are thorough and willing to address any issues I may have.

7 years ago

Reply from Moxie

This review is like music to our ears! Thank you, Barbara!

Nov. 14th, 2019

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Ron Anaheim, CA

Will is the first name of my Moxie tech Will did a great job Very through and explained all he was doing

7 years ago

Reply from Moxie

Three cheers for Will! Thanks for the great report on your service, Ron :)

Nov. 14th, 2019

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E. Eischeid Blue Springs, MO

I would give them zero stars if possible. This is a terrible company. They hide behind small print in their contracts. You would be better off placing your $100 per service in the trash and saving yourself the stress of dealing with this obtuse company with no morals.

7 years ago

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Tom Pleasant Grove, UT

I am currently using Moxie and they are doing a great job and I have not seen or noticed any pests anywhere.

8 years ago

Reply from Moxie

That's wonderful to hear, Tom! Pest free is the way to be :)

Nov. 14th, 2019

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jo-anne Henderson, NV

Your representatives are awesome!!!!! Each one is courteous and gracious and am happy I sign up for their service.

9 years ago

Reply from Moxie

Knowing you're happy makes *us* happy, Jo-Anne! Thank you!

Nov. 14th, 2019

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Hunter South Jordan, UT

We started using Moxie for pest control last summer. We haven't seen a bug since! They are so good to come out and respray if you see so much as one ant!!

8 years ago

Reply from Moxie

This review is like music to our ears, Hunter! Please do give us a call anytime you need anything :)

Nov. 14th, 2019

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Jerry Boyd Tucson, AZ

Another great service call from Moxie Pest Control Phoenix, outstanding service Frank

5 years ago

Reply from Moxie

Thanks for leaving Frank the shout-out, Jerry!

Feb. 2nd, 2021

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Deborah Schack Mesa, AZ

Taylor who did our house was very professional, polite and informative. He did a thorough job.

7 years ago

Reply from Moxie

That's wonderful to hear, A]Deborah! We're glad you loved Taylor's service, and we can't wait to share this with him :)

Nov. 14th, 2019

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Graham Cary, NC

Our house and yard were treated by Michael C. today and I think he did a very good job

7 years ago

Reply from Moxie

We'll be sure to share your appreciation with Michael, Graham! Thanks for leaving him the shout-out :)

Nov. 14th, 2019

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ramesh pothuru Morrisville, PA

affordable service and staff is very friendly and knowledgeable. it's working out very well for my house.

4 years ago

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Cambria Blair Phoenix, AZ

They were a great company, very thorough and the technicians were friendly. I would highly recommend them.

7 years ago

Reply from Moxie

You're making our day with this review, Cambria! Thank you for recommending Moxie :)

Nov. 14th, 2019

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Juan Ortiz Wendell, NC

Do not do business with them!! Hidden fees in their contract. Make it almost impossible to cancel their poor quality service. Terrible customer service. Do not go with them.

4 years ago

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Karen Dunkley Dallas, TX

Scammers. Charged us AFTER the contract ended several months ago. Then gave us the runaround until we went to our bank and disputed the charge. Do NOT use this company ever

5 years ago

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Kathy Edmond, OK

Moxie cannot be trusted. They told my client they had termites I asked another termite co to look at it and the homeowner did not have termites, saved them $2500.

7 years ago