Name: Aptive Environmental
Rating: 4.5

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Alex Luna Cibolo, TX

They will tell you they are going to do one thing and once they actually show up they do something different.

7 years ago

Reply from Aptive Environmental

Alex, we'd be happy to send one of our trucks back out to your home. Please give us a call so we can get you on our schedule.

Sep. 18th, 2019

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Ron City of Saint Peters, MO

SERVICE SEEMS TO BE WORKING WELL I WOULD RECOMMEND

7 years ago

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Scott wiley New Braunfels, TX

It was great he listen to me and did a great job

7 years ago

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Mark Wallace Sterling, VA

Technician Jose C was so friendly and helpful.

7 years ago

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Cardona San Antonio, TX

Kelly good service also he drake down all the insect nest

7 years ago

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Katrina Sterling, VA

The service was good but the price is too high

7 years ago

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Elane Mattmuller Vermilion, OH

Still waiting on someone to check traps that were set awhile ago

7 years ago

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Pop Falls Church, VA

He knows what he doing great job thank you

7 years ago

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PM Westlake Village, CA

Efficient, professional and polite service.

7 years ago

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Chris Rayburn Helotes, TX

Tech did not latch out side gate and our dogs got out! Lost them for 2 hours, luckily got them back.

7 years ago

Reply from Aptive Environmental

Sorry to hear this happened, Chris. It won't happen again!

Aug. 13th, 2019

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Laura Clute Lee's Summit, MO

Greg was very good ... came in, got the job done and left!

7 years ago

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Usha Hackettstown, NJ

Today we had service with Dallyn B. He did good job

7 years ago

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Steban Andover, MN

Raymond M was very unprofessional and rude, he walked out on the job because I pointed out to him the cobwebs he missed

7 years ago

Reply from Aptive Environmental

Thanks for the review, Steban. This isn't okay. Will you please reach out to the branch so we can make this right? Thanks!

Aug. 1st, 2019

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tom kaim Akron, OH

the billing is very confusing. Your company does not have a very good reputation in my development.

7 years ago

Reply from Aptive Environmental

Please reach out to the branch with any questions you have, Tom!

Aug. 1st, 2019

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Cathy Houston, TX

the tech was very good. The best so far.

7 years ago Edited September 14, 2021

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Cathy C Keller, TX

Jason was extremely nice and professional.

7 years ago

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NB Mars, PA

Tammy G was a quick and efficient personnel.

7 years ago

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Jerome Schwersky Hollywood, FL

He did a good job. He was nice and did what i asked.

7 years ago

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DSB

I still see some spider webs and nest residue on the back porch

7 years ago

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Lisa C O'Fallon, MO

Our back yard where we spend all of our time was completely skipped. We have all kinds of bugs out there

7 years ago

Reply from Aptive Environmental

Please reach out to the local branch so we can schedule you for a free reservice!

Jul. 26th, 2019

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Nina stewart Killeen, TX

Ever since our first spray we have been seeing more and more spiders. And I can not say that I am happy or satisfied!

7 years ago

Reply from Aptive Environmental

Thanks for reaching out, Nina. Please take a second and reach out to the local branch so we can make sure you are taken care of. We'll get you on the route for a free reservice.

Jul. 23rd, 2019

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Pamela J Katy, TX

Nick was fast, polite and friendly. Thank you for that.

7 years ago

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brian lively Manassas, VA

Kris C was my Technician and did a great job of making sure we were taken care of!

7 years ago

Reply from Aptive Environmental

Brian, what could we have done better? 2/5 stars doesn't lead us to believe that you were satisfied with Kris' service. Thanks in advance for the feedback!

Jul. 19th, 2019

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Wendell Porter Nolanville, TX

Benjamin was very thorough and professional.

7 years ago

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Brian Reed

Ontime, polite service and very well done.

7 years ago

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Philip Ciarco Orlando, FL

Got rid off all my roaches and ant problems

4 years ago

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Shanelle vickers Jacksonville, FL

It was very helpful and informative. I would highly recommend it.

4 years ago

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Amanda Montebello, CA

I was sold a few Aptive products and found that the prices were high and they products weren’t very effective.

6 years ago

Reply from Aptive Environmental

Amanda, please give us a call! We definitely want to get you taken care of.

Feb. 10th, 2020

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Preston Gilbert, AZ

Very pushy sales guys that are very annoying. Service is decent but nothing special.

7 years ago

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Knowledge Born Rocky Point, NC

The experience was professional. Very Knowledgeable tech.

4 years ago

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Bj Velasquez Mount Olive, NC

The technician was great, but not happy!

5 years ago

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Andrea Wiens CO

It is a SCAM! The used my initials without permission to "sign" a contract that I never saw.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 16th, 2021

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LiveLong Mooresville, NC

Their door-to-door salesman is PUSHY and rude. Turned off & would never try the service.

5 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

May. 31st, 2021

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Kim Alvarez Pasadena, TX

All the webbing was not cleaned off around our front door

5 years ago

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Carlos Rondon ,

Poor performance of the technician and did not meet customer satisfaction

6 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 14th, 2020

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Matthew Lieng Elk Grove, CA

Still a lot of spider web that is not cleaned off. Very disappointed.

6 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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Tiffany Johnson Florissant, MO

Not sure if he showed up to service my home....no one knocked on the door or rang the bell!

6 years ago Edited September 14, 2021

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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Vivek Kota Bothell, WA

No one showed up as scheduled and I am receiving an email for service completion

6 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Oct. 6th, 2020

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Christopher Brooks Houston, TX

The technician never came to my home to complete the services.

6 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Irfanmalik Atlanta, GA

Not truth full about what is covered get it in writing

6 years ago

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Andreas Falls Church, VA

Less expensive but not always working thoroughly

6 years ago

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Vanessa Garcia San Antonio, TX

The technician was behind schedule but ok

6 years ago

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Bryce Mercer Island, WA

First treatment was great, but crickets after that. Missed appt., no return calls.

6 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Gizella Richmond, TX

Good customer service, there are still spider webs

6 years ago Edited September 14, 2021

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Rashmi Ramani St Louis, MO

The spider webs and eggs were not removed.

6 years ago

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Billy Daranykone Wilton, CA

The technician did not spray the whole house as requested. Very disappointed with this one

6 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Virgil Rudd Sugar Land, TX

No one care to my home yesterday to provide pest control service and I was here all day long.

6 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Jbmore ,

My first service since starting with you company was charged but services never render. I never saw

6 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Dale Meyer St Louis, MO

Sprayed the foundation but saw no indication of spraying the wasps in the eves.

6 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020

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Roberto Ramirez ,

I was told that you were going to power wash the first time, you guys didn’t.

6 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Sep. 11th, 2020