Turnbull Law Group Logo

Turnbull Law Group

star star star star star_half

6.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: April 15th, 2022

Turnbull Law Group specializes in helping consumers resolve debt and defend against creditors.

The law firm provides attorney-represented debt negotiation in certain states. The minimum debt requirement is $12,000. For clients dealing with financial hardship, and who can make regular deposits into an account to pay for settlements, debt negotiation provides an alternative to bankruptcy.

The firm also provides bankruptcy representation, consumer litigation defense against creditors, and representation for clients dealing with abusive debt collection practices (FDCPA violations).

Top Ranked Companies

thumb_up

The Good

  • Debt Negotiation Program
  • Clear and Simple Explanations
  • No Fees Charged Until After a Debt Is Settled

Debt Negotiation Program

Through Turnbull’s debt negotiation program, clients may be able to get out of debt faster than with other programs.

The benefits of enrolling into Turnbull’s program include the following:

  • Savings — clients may only pay a fraction of what they currently owe
  • Speed — clients can resolve their debt much faster than if they were making the monthly minimum payments
  • Affordability — the monthly deposit is usually less per month than the minimum payments

Turnbull’s attorney-represented program allows potential clients a free one-on-one consultation with an attorney before enrolling.

Additionally, clients will receive a licensed attorney to oversee their entire program and clients will have attorney representation if any of the creditors decide to use legal action to collect the debt.

Those who enroll in the program will make monthly deposits into an FDIC-insured Dedicated Account (owned and controlled by the client). As the funds begin accumulating, the law firm will then create a negotiation strategy based on the creditors and amount owed.

Regarding the negotiation strategy and available funds, Turnbull’s attorneys and negotiators will work directly with the creditors to reduce the amount owed. When an agreement is reached, the attorney will present it to their client for approval.

Once approved, funds in the Dedicated Account will be used to pay the creditors and Turnbull’s fees for that settlement. The process is continued until all debts are paid off.

Depending on the situation, the program can last anywhere between 24–48 months.

Clear and Simple Explanations

Turnbull’s website thoroughly explains debt negotiation, consumer litigation, and bankruptcy law in a clear and concise way that helps clear up any potential questions.

When it comes to legal issues, many people don’t fully understand their rights. This can lead to debt collectors and creditors taking advantage of the situation. Turnbull Law Group strives to help clients navigate the often-confusing world of legal services. The law firm helps clients make well-informed decisions and walks clients through the “jungle of legislation, procedural court requirements, and unexpected challenges.”

No Fees Charged Until After a Debt Is Settled

With debt negotiation, the law firm doesn’t get paid until the client accepts a settlement offer. Unlike other types of legal services, there are no up-front retainer fees with debt negotiation.

thumb_down

The Bad

  • Limited Availability

Turnbull services are limited to the states in which their attorneys are licensed to operate. Its debt negotiation services are only available to consumers with $12,000 in debt, who are experiencing a financial hardship, and who can put money aside into a bank account to pay off settlements. To find out details about how debt negotiation works and if they qualify, consumers need to call a certified debt consultant to see if they qualify for the law firm’s services.

gavel

The Bottom Line

Turnbull Law Group is a law firm and debt relief agency specializing in helping consumers deal with debt and creditors. The law firm’s website is a great source of information for people looking for information about bankruptcy, financial management, and debt relief. Turnbull focuses on serving consumers and business owners who are overwhelmed by the complexity of legal domains such as The Fair Debt Collection Practices Act (FDCPA), bankruptcy law, consumer protection law, and business law.

However, the law firm explains that the information on the site is not to be used as legal advice and may not always reflect current legal developments or variations of the law in different jurisdictions. It’s best to contact Turnbull Law Group directly to ensure its services are right for you.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.7

star star star star star_half

100 Reviews

Review Breakdown

5 grade

88%

4 grade

6%

3 grade

0%

2 grade

1%

1 grade

5%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel
info
star star_border star_border star_border star_border

Sandy Prater Statesboro, GA

Turnbull handled my smaller debts like a champ. However, they dropped the ball when the largest one sought litigation. Despite being told that I was being assigned a lawyer as part of their services (and what I was essentially paying for in coming to them and not negotiating by myself), I found this person to be beyond useless. I forwarded every document and the summons to the lawyer and uploaded to the dashboard as directed. I was assured everything would be handled. After a month of hearing nothing, I reached out to the lawyer myself was told they had answered the summons (which I was charged a small filing fee) and would keep me updated. Then nothing. Reached out again and was told it was being handled and he actually seemed irritated at my concerns of garnishments and liens - saying "we're nowhere near that point." Nothing again for months. Now I discover I have a writ of fieri fascia against me. Basically, they took an unsecured loan and imposed a lien against (and could potentially seize) my bank accounts, home, car, etc... Worse yet - they could not have done this without winning a judgement, which the Turnbull attorney should have been notified of but never told me. Now I'm wondering if he even showed up or if the creditor won by default. I called Turnbull. Despite the urgency, I have received no call from legal nor my so-called lawyer. Just left to my devices with nothing but well-meaning apologies from the very nice customer service phone staff. I am now negotiating directly with the creditor's law firm and hoping for a voluntary payment option. If you have a bunch of small bills, I think they are okay but honestly don't do anything you can't do yourself by calling your creditors directly. But if you're thinking about going with a debt relief program because you want some protection against judgements and litigation, look elsewhere. My experience is that they are worse than useless. In not providing me updates, they left me absolutely unprepared and any assets vulnerable.

4 years ago Edited February 8, 2022

Turnbull Law Group Logo

Reply from Turnbull Law Group

We never intended to disappoint you, Sandy. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Feb. 15th, 2022

star star_border star_border star_border star_border

Derek Streidl Strongsville, OH

I was lured in with the same promise all its "customers" are, that this company will help settle your debt. But in the same month, i was able to negotiate all my debt on my own, for a fraction of what Turnball could. When i asked to be removed from the program, there began the mountain of stress. On my first phone call, i was assured by the man my program was terminated and my full $400 refund would be on its way. Cut to 14 days later, still no refund and so i call again. This time, another CSR named Erika answers and tells me im lying, that i never called and canceled and that nobody would ever cancel their service. She continued to speak rudely, laughing along the way and popping bubblegum in the phone loud enough to hear. She also was zero help in canceling and i had to call a third time, where someone finally assisted me in canceling. They refunded me less than half of my money for the 2 weeks i was in the program, calling it "lawyer fees" and basically demolished my credit score. Big warning, this company is a massive scam and only seek to drain your funds without doing anything constructive for you. Stay away, they would beat your elderly mother for a dollar.

4 years ago

Turnbull Law Group Logo

Reply from Turnbull Law Group

We never intended to disappoint you, Derek. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Jan. 25th, 2022

star star_border star_border star_border star_border

S.M. Rindge, NH

I signed up for debt settlement with this company almost 2 years ago and they have still not negotiated my largest debt. They keep justifying not doing what they said they would because "there's not enough money in the account" even though I have been making payments twice a month via automatic withdrawals from my account this entire time. Now that debt has grown even larger and the company is trying to serve me with papers so I will now also be responsible for all of their legal fees and the cost of the sheriff trying to deliver them multiple times. This company still does not care and the lawyers will not get involved until I have the paperwork, except I will never have the paperwork because they don't have my address (since at the instruction of this company I changed all of my contact information to their info). I sent them emails advising that my debt was transferred to a collection company over a year ago and they refuse to get in touch with this company to give them information for where to send these legal papers. They don't care how many legal fees and sheriff visits I have to pay for. They refuse to do anything. Their lawyers aren't any more helpful, the one I managed to get in touch with (only because I had her phone # from an email earlier on) pretty much said that if I'm lucky this debt will be settled for around the original amount. what is the point of even doing this debt settlement program them?? just for them to profit off of poor people's debt? PATHETIC! Their customer service is a joke, their email replies are incredibly lacking. By the time this is all said and done I will not have saved any money thanks to all the extra late, interest, & legal fees on top of the thousands of dollar they are charging me for their so called "services". I would have been better off filing bankruptcy. I would NEVER recommend anyone fall for this scam, do not do business with this company. all working with them will do is make them thousands of dollars.

5 years ago

Turnbull Law Group Logo

Reply from Turnbull Law Group

We never intended to disappoint you or for you to have a poor experience. Unfortunately, some creditors are more aggressive than others in their collection efforts. It sounds like you were dealing with some challenging creditors, and we can understand how that would be frustrating. Please know that we share the common goal of resolving the enrolled balances as quickly as financially possible. However, our responsibility to you is to make sure the terms of the agreement can be abided by, and we do not run the risk of potentially losing a settlement due to a shortfall in funding.

We constantly work with our Client Services team in efforts to improve the service provided to our clients. Your feedback is appreciated and will be used as another opportunity to do so. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs. Here's to a brighter financial future.

Jun. 24th, 2021

star star_border star_border star_border star_border

Patricia Armstrong Buford, GA

Don't sign up with them. I keep getting calls from them about accounts I signed up with them almost two years ago. They only seem interested in bugging me about debts they "find" that are under $500 and not the large debts I enrolled. If I don't see any money going out from my sizeable funding balance within this next month, I'm going to try another service. I've got nothing to lose. I've negotiated two large debts on my own since they don't work with Turnbull. THEY ARE NOT WORTH IT> FIND ANOTHER SERVICE.

5 years ago

Turnbull Law Group Logo

Reply from Turnbull Law Group

We regret to hear you are disappointed with our service efforts, Ms. Armstrong. There seems to be a misunderstanding with our approach. Our goal is to assist our clients with obtaining financial freedom. This means making sure that all debts are resolved once completing our program. We never intended to cause a poor experience for you. If we may address any other concerns for you, please reach out to our Client Services team for immediate assistance. Thank you for choosing Turnbull Law Group to reach your financial goals.

Jun. 29th, 2021

star star_border star_border star_border star_border

Lana Lattrell Naugatuck, CT

I wish I could give them less than one star. They take your money and do not help you. Your credit will go even lower by using them. They supposedly assign an attorney to you but if you need to get in touch with that attorney good luck. The only people you can talk to our customer service. Do not hire.

5 years ago

Turnbull Law Group Logo

Reply from Turnbull Law Group

We appreciate you voicing your concerns, Ms. Lattrell. Please, know that supporting our clients remains a top priority. Therefore, it is disheartening to hear you feel anything other than. We never intended to disappoint. An account specialist will be reaching out to you shortly concerning the matter. Thank you for allowing Turnbull Law Group the opportunity to serve your financial needs.

Jul. 16th, 2021