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AmeriSave Mortgage

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8.5

Overall Score

Author: Kalicia Bateman

LAST UPDATED: July 16th, 2024

AmeriSave Mortgage is an online, direct mortgage lender and has funded over $103 billion in home loans and has been trusted with over 390,000 homes. The company offers a variety of loan types for home purchase, as well as options for mortgage refinancing if you are looking to lower your monthly payment. 

AmeriSave reviews are overwhelmingly positive with 87 percent of customers awarding the company 4 or 5 stars. Some customers complain about application delays and inaccuracies, but the majority of customers praise AmeriSave's attentive customer service, low rates, and quick application and closing process.

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Customer Review: Daniel from Falls Church, Virginia

"They were there 100% of the time. The loan officer was remarkable. She did a perfect job, guided me through the whole closing process, kept me informed, and was able to provide the same rate as a different company that I was considering, so I went with AmeriSave. I recommend them highly."

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The Good

  • Prequalify With No Impact to Your Credit Score
  • Online Application Process
  • Quick Closing Time
  • Variety of Loan Types
  • Mortgage Refinance Options
  • Lower than Average Mortgage Rates
  • Down Payment Assistance
  • Helpful Mortgage Calculators
  • AmeriSave Reviews

Prequalify With No Impact to Your Credit Score

A great feature on AmeriSave's website is the ability to get a free estimate for any type of home purchase or refinance loan. This pre-qualification process should have no impact on your credit score as a soft credit pull will be performed. 

You are not required to provide your social security number (SSN) when applying for an estimate. If, however, you like what you see and choose to complete an AmeriSave loan application, personal and financial information will be required and a hard credit pull will be performed.

Online Application Process

The AmeriSave mortgage application process is entirely online, allowing borrowers to quickly view rates and programs that they qualify for, as well as get to closing much faster. This online application process is even mobile-friendly, providing greater ease to consumers.

Quick Closing Time

The closing process on a house typically takes about 30 to 45 days, but AmeriSave promises to reduce this wait time significantly. AmeriSave has been able to get nearly 50 percent of its customers to closing in as little as 25 days or less.

AmeriSave's dedication to quick closing times benefits borrowers who are on a tight deadline. This benefit is often difficult to find with other mortgage lenders, making AmeriSave a great option if you are in a rush to close on your home.

Variety of Loan Types

AmeriSave has a variety of home loan products that satisfy the needs of most homebuyers. You can choose from the following options:

  • Fixed Rate Loan
  • Adjustable Rate Mortgage (ARM) Loan
  • FHA Loan
  • VA Loan
  • USDA Loan

Conventional loans with fixed mortgage rates are the most common mortgage loan type, meeting the needs of most homebuyers. However, AmeriSave offers greater loan flexibility by offering government-insured loans that can make homeownership a reality for those who may struggle to qualify for a mortgage otherwise. 

If you are looking to purchase a property in a rural or non-metropolitan area, you may qualify for a USDA loan which can lower your upfront mortgage costs. Not all mortgage lenders offer USDA loans, so it is unique that AmeriSave offers this loan option.

Mortgage Refinance Options

If you are looking to lower your monthly mortgage payment or take out cash, AmeriSave offers two refinance options:

  • Rate and Term Refinancing — lower your current interest rate and/or change the term length of your mortgage
  • Cash Out Refinancing — get cash out of your home's equity for home improvement of debt consolidation

You can quickly get a quote or use AmeriSave's Refinance Calculator to see if refinancing is the best option for you.

Lower than Average Mortgage Rates

Amerisave rates are approximately 0.5 percent lower than company competitors, such as New American Funding or Quicken Loans.

While Amerisave advertises low rates, it is important to note that you are not guaranteed the lowest rate upon applying. Securing the lowest available rate will generally be dependent on your credit score, credit report, and debt-to-income ratio (DTI), as well as any other company specific rate assessment factors. Rates are also subject to change daily based on the market.

Down Payment Assistance

AmeriSave works within Fannie Mae guidelines to help make down payments possible for low income families and first-time home buyers. This government backed program allows borrowers to put down as little as 3 percent of the purchase price of the home to qualify for a loan.

Not all mortgage lenders are Fannie Mae backed, making AmeriSave a great option for those who may need extra down payment assistance or who are first-time homebuyers. Having a government entity to help back mortgages makes AmeriSave an even more secure options for borrowers.

Helpful Mortgage Calculators

Mortgage calculators are available to help you decide quickly if AmeriSave is able to secure you a mortgage within your desired budget or not. These tools don't replace your conversation with one of its representatives or an AmeriSave loan officer, but they do help you comparison shop.

AmeriSave has the following mortgage calculators:

  • Mortgage Payment Calculator — view an accurate rate quote and calculate your monthly payment
  • Home Affordability Calculator — see how much house you can afford based on your income and current financial situation
  • Rent or Buy Calculator — see whether or not you should rent or buy a home
  • Should You Refinance Calculator — see if it's the right time for you to refinance your home loan

AmeriSave Reviews

AmeriSave excels in customer satisfaction, service, and attention. Out of the 1,400+ verified customer reviews on Best Company, 87 percent of AmeriSave reviews are four- or five-star.

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Customer Review: Robin from Leander, Texas

"My experience was outstanding. Everybody I spoke to at AmeriSave was professional, courteous, and got me the answers I needed. They guided me through the process in a very expeditious way. The representative I dealt with was exceptional. He did an excellent job. It was easy to navigate. I am glad I chose them."

AmeriSave customers most often praise the following:

  • Low interest rate
  • Quick and efficient loan process
  • Easy application process
  • Low closing cost
  • Personable and helpful loan officers

It is rare that a lender has such a high proportion of positive customer reviews, making AmeriSave a stand-out option in customer service in comparison to other mortgage lenders.

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The Bad

  • Not Available in New York
  • Costs May Vary
  • High Origination Fee
  • No Home Equity Loans
  • No Jumbo Loan Program

Not Available in New York

AmeriSave mortgage products and services are available in 49 states, and Washington D.C. Unfortunately, AmeriSave does not originate loans in New York.

Costs May Vary

AmeriSave does not provide potential closing costs and additional fees on its website. But, this is typical in the mortgage industry, as costs and fees may vary by borrower and by housing market trends.

If you would like an closing cost and/or additional fee estimate, you should speak with an AmeriSave representative who may be able to provide more personalized price ranges.

High Origination Fee

AmeriSave charges an origination fee including a $500 loan application fee, which is on the high end for the industry. The average application fee for the mortgage industry is approximately $300.

No Home Equity Loans

AmeriSave does not offer home equity loans or lines of credit, or home improvement loans.

A home equity loan use the borrower's equity as his or her collateral. These loans provide access to extra cash that can be used for home renovations, other large expenses, or as a debt repayment option. A home equity line of credit (HELOC) is similar, but acts as a revolving source of funds similar to a credit card.

If you are interested in these loan options, there are other mortgage lenders that offer them.

No Jumbo Loan Program

AmeriSave doesn't offer jumbo loans. If you are looking to finance an expensive home purchase (beyond the usual conventional loan limit), you will need to look into other mortgage lender options.

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The Bottom Line

If you are looking for a competitive mortgage rate from a trusted lender, AmeriSave could be a good option for you. Depending on the loan type and your own financial background, AmeriSave can help you purchase or refinance your home at a lower than average rate, saving you more money overall.

If you are looking to close quickly on a home or simply avoid a drawn-out mortgage process, AmeriSave can get you to closing faster than many of its competitors - in 25 days or less - a result of a streamlined application process and commitment to meeting borrowers' needs. Some customers complain that it took them much longer to get to closing with AmeriSave, but overall, the majority of AmeriSave reviews on BestCompany.com praise the company for a fast approval and closing process. In addition, the majority of AmeriSave borrowers have expressed high satisfaction with the company's customer service.

Based on customer reviews, we would recommend AmeriSave for your mortgage financing or refinancing needs.

Check out AmeriSave reviews below.

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Star Rating

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4.6

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1,493 Reviews

Review Breakdown

5 grade

79%

4 grade

12%

3 grade

2%

2 grade

1%

1 grade

6%

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saeed Mohajerin

Lack of good and timely communication is the main problem. After over one month from my COE, I still haven't be told who is paying my property tax which was due to be paid by October 1st and delinquent by November 1st! Called your company many times to get an answer, the first time I got through, the representative was unable to answer the question. Subsequent calls only put me on long hold over thirty five minutes which I finally gave up.

5 years ago

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Reply from AmeriSave Mortgage

Thank you for sharing your feedback. We appreciated your patience, and we regret that the communication that you received was not superior on your loan.

Your mortgage experience is very important to our company, and a Customer Service Team member will connect with you regarding this matter. Our Satisfaction Team can be reached at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Nov. 3rd, 2020

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Brandon Bellemont, AZ

The interest rate we received was far better than others quoted. Called to ask why my auto payment wasn't set up. The line said 15 minute wait. 50 minutes later my 2 second question was answered.

5 years ago

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Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jan. 20th, 2021

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Robert

Things unraveled during the process. The first person talked to was good but they need to improve communication when it goes from the person you initially dealt with to the long process. Communication broke down big time.

6 years ago

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Reply from AmeriSave Mortgage

Robert, Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com. We look forward to speaking to you soon.

Sep. 21st, 2020

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Jon Siegel Framingham, MA

I have been in the real estate business for over 35 years, obtaining new mortgages and MANY refinances. I have found Amerisave to be the WORST company to try to deal with compared to all of the other companies I have dealt with. Their rates are probably among the lowest, but initial and ongoing customer service experiences are horrendous, and if I had the chance to do it again, I would NOT do business with them. I wasn't too concerned with the difficulty in refinancing with them last fall (extremely painful), figuring that it's a one-time effort that would pay for itself with the lower rate I was getting. But since then I have had several dealings with them, and find their customer service to be among the most consumer-UNFRIENDLY that I have experienced. From trying to fix an escrow problem that was THIER fault, to trying to get some basic info about putting a mortgaged property into an LLC, each time it took forever to get help, the process was cumbersome, and even after being told an issue was resolved, it turns out it wasn't. With the escrow problem, I was told that their system couldn't correct my escrow amount for 1 1/2 months, so in the mean time I had to pay an extra $600/mo. payment so as not to be considered delinquent with my payment. Don't be drawn in by their low rates and the smooth talking loan originators, and go with a different company that cares about their customers.

5 years ago

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Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Sep. 9th, 2021

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Nina Dorman Aiken, SC

Our loan orgioator was wonderful, he did all the work for our loan refinance. The loan processor was a joke, incompantant thus the reason I will not recommend Amerisave

5 years ago

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Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jun. 8th, 2021

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Ryan Laramie, WY

My mortgage was immediately sold to another company and they didn’t pay my old mortgage off like they said they would so that cost me seven hundred dollars.

5 years ago

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Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jun. 1st, 2021

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Jahangir Frisco, TX

The process wasn’t very good at all. The originator, the person who started the whole process, was excellent and helped me but the processor made the experience awful.

5 years ago

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Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jun. 3rd, 2021

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Vicki Moore Livingston, MT

Can never talk to a real person I have to leave messages all the time. I called a lot in one day left messages and finally someone called me back.

4 years ago

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Reply from AmeriSave Mortgage

We sincerely appreciate your feedback. Unfortunately, we do not have enough information to reach out to you directly. Will you please contact our Customer Care Team at your earliest convenience so that we can assist you in getting your concerns addressed immediately. Please contact our Customer Care Team by calling 1-888-700-4026 and/or by sending an e-mail to resolutionteam@amerisave.com. We look forward to speaking with you. Thank you

Feb. 1st, 2022

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Shannon Springfield, MO

Competitive rates but I am not happy with my experience. The origination part was fine but the rest of it was awful. I would not recommend.

6 years ago

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Reply from AmeriSave Mortgage

Shannon,
We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Aug. 21st, 2020

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Michael Edward Breslin Wyckoff, NJ

Screwed me on the rate. Blew rate lock with all their redundant paper requests. Will need to refi again.

4 years ago

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Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jan. 13th, 2022

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Anonymous Santa Margarita, CA

Very long process. We started last year. We had to rescan our documents over and over again.

5 years ago

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Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jun. 1st, 2021

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Robert wroten

Communication is not good. Customer service doesn't follow through and follow up

5 years ago

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Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Dec. 24th, 2020

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Rachel Sageman Lakeside, CA

I still have not been contacted back about a prelim inquiry I have

4 years ago

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Reply from AmeriSave Mortgage

Thank you for sharing your feedback. We appreciated your patience, and we regret that the communication that you received was not superior on your loan.
Your mortgage experience is very important to our company, and we understand that you had a post funding situation that was resolved today. If this is not correct, or if you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Thank you again for allowing AmeriSave Mortgage to serve you with your mortgage needs

Oct. 26th, 2021

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Candace Auburn, CA

My loan was processed in six months, which was too long for me.

5 years ago

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Reply from AmeriSave Mortgage

We appreciated your patience, and we appreciate your feedback on your mortgage loan.
Your mortgage experience is very important to our company, and we value the information you provided so that we can share with our Operations Team.

If you need assistance in the future, please do not hesitate to contact our Satisfaction Team at our toll-free number 888-700-4026, or by email at customersatisfaction@amerisave.com.

Jan. 20th, 2021

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Jim Ohman Kent, OH

Very frustrating experience to say the least! Keeping you up to date on the status is not very good. Hopefully the closing goes smoother.

6 years ago Edited September 14, 2021

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Reply from AmeriSave Mortgage

Thank you for providing your feedback. Our Customer Satisfaction Team would like to understand more regarding your experience as soon as possible. AmeriSave Mortgage takes our customer feedback seriously. Please contact our Customer Satisfaction Team toll-free at 888-700-4026, or by email at customersatisfaction@amerisave.com.

Oct. 9th, 2020