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5.8

Overall Score

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Jackie Spokane, WA

I have been very happy with all transactions I have made through Paypal - I've never had a problem, but appreciate the security of paying for goods and services.

5 years ago

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Yanesezah Fenelon Delray Beach, FL

PayPal is a very convenient mobile wallet to use for online stores. It makes the payment process quick and easy. I like that PayPal is secure and protects your information.

5 years ago

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hminfo Olney, MD

I increasingly am using PayPal online for purchases where I had to manually enter my credit card every time. It is a much easier way to buy products online.

5 years ago

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Emily Wettstein Pleasant Grove, UT

Overall pretty good but every time I sent someone money I also had to pay a small fee, which adds up. It took me over a year to finally figure out what to do to not pay the extra fee.

5 years ago

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Linda Green Poughkeepsie, NY

Awesome way to pay for products and services. Efficient at escalating claims for products or services not received. Great way to keep track of your purchases.

5 years ago

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Eban Beltran Arlington, TX

PayPal is by far my least preferred method of moving money. The times when I had to call them I received bad customer service and wasted my time trying to get my money back from an unreputable vendor who never delivered a product I bought. The only positive I can highlight is that they haven’t ruined Venmo who they bought just yet.

5 years ago

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Jake Mecham Lehi, UT

I'm not sure I understand PayPal very well. Their login is confusing and I feel that I get so many emails from them that seem like they have been hacked or they are trying to get information they don't need. I never respond and don't use their service anymore.

5 years ago

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Nate Ashby Provo, UT

I've used paypal for various purchases over the years. It's always been pretty seamless. I know they do a money transfer system like venmo but I've only used venmo. I guess it's what all the kids are using!

5 years ago

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mikala gneiting Ammon, ID

Good customer service. They help you with an issue until it is resolved. I live the convenience of shopping online. When I see a PayPal checkout, I know it is safe!

5 years ago

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Picnicky82 Logan, UT

I have had a lot of good experiences with PayPal. However , my sister had had nothing but trouble. A few months ago she was scammed and has had to go back and forth with them for the last 5 months. They have made her feel like she was lying when she has substantial proof that the package she was supposed to receive was never delivered. Letters from her bank, the post office, and any other documentation they have requested. But they still have not resolved the issue. It has been a long and drawn out process and I have not been impressed with their service.

5 years ago

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Cdavid St Louis, MO

Love Paypal. I feel safe making purchase through Paypal. I like being able to use different credit cards for purchases and it is easy to transfer fund to my bank account.

5 years ago

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Opi Logan, UT

Paypal has always provided the highest security measures and ease of use is excellent. Transferring funds is easy and quick. Is my go to for all online payments.

5 years ago

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STurner Saratoga Springs, UT

I enjoy having easy access to pay friends and family or companies I order from all with the same account. It’s so convenient and most everyone accepts Pay Pal.

6 years ago

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Christopher Whiting Los Angeles, CA

Great tool and easy to use. I use it for personal transactions and I have an account for my business. They have been around forever and are easy to trust.

6 years ago

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Morgan whiting Los Angeles, CA

I use PayPal when ever the option is given. It is way faster and easer. It will autofill in your address and info and you don’t have to enter in card info!!!

6 years ago

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Abby Stubbs Brigham City, UT

PayPal makes transactions more secure. I had a bad experience with a vendor but PayPal was awesome and helped me get a full refund. It is worth using PayPal for the peace of mind that my transactions are secure.

6 years ago

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Hannah Cummins Gilbert, AZ

PayPal is easy to use and has significantly improved over the past few years. I love the ability to send invoices and have confirmation that they were paid. The fee is the only frustrating part.

8 years ago

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Luke Swierczynski Troy, MI

Great mobile wallet offering. Not my first choice but still super easy to use if others are not accepted.

4 years ago

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Brittany Wilkinson Herriman, UT

I have used Paypal many times. It works well. I have had to contact customer service to get a sellers information and they were also helpful.

6 years ago

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Taylor Larson Nakhon Sawan, 60

I like using Paypal because it's accessible and I feel like it's a safe way to exchange money. I don't like how I have problems accessing my account while I am abroad.

5 years ago

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Taylor Larson Nakhon Sawan, 60

I only ever had issues with paypal. The first time I used it, it wouldn't allow me to use any of my cards to make a payment. I tried calling customer service and they weren't sure what the issue was either. Venmo is much better

5 years ago

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Tiffany I Gaithersburg, MD

I’ve used PayPal for years. It’s a trusted site, accepted everywhere. I like that I can easily store all of my credit/debit cards in one place.

5 years ago

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Mary Hardy Annapolis, MD

Paypal is simple. You enter your information and that's it. Almost all my online shopping stores are now excepting paypal.

5 years ago

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Frances Harmatuk Baltimore, MD

I love the convenience of paying with pay pal, especially when there is so much online ordering of goods and services these days.

5 years ago

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Leonard Thompson Show Low, AZ

I hate this way of payment. Any time I see a company only accepts PayPal I am instantly turned off and don’t move forward. It is way to soffit to navigate through. And a pain in the but.

5 years ago

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Ramona Kiffing Pompano Beach, FL

I love how secure Paypal makes my transactions. It gives me a peace of mind when I order packages from more sketchy websites.

5 years ago

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Bing Yeung Riverton, UT

I love Paypal for how secure it is for transactions. Global, safe, modern, friendly for everyday purchases and payment management.

5 years ago

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Anya Lee Tallahassee, FL

PayPal makes making online payments so much easier and faster. PayPal is also my preferred payment method to use when making large payments.

5 years ago

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Jada Urquhart Orlando, FL

I use PayPal everytime I online shop. It makes checking out extremely fast and easy. They also refund your money, if applicable, very quickly.

5 years ago

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Aaron Las Vegas, NV

Extremely user friendly, sort of like like a more private venmo that completed some of your purchases for you. Only wish that more companies listed this as a payment option.

5 years ago

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Karli American Fork, UT

PayPal is quick and easy to use. I love that so many websites are interfaces with them and having an account makes paying easy!

5 years ago

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jaci finch Corpus Christi, TX

I have mixed feelings about paypal. The service worked, but I have had issues of scamming through the app. Since signing up I always get emails from scammers about paypal. This may or may not be related but it has definitely worsened my ivew of the company as a whole and I no longer use the service.

5 years ago

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Nurse2014 Los Angeles, CA

I love PayPal. I feel confident that my credit card information is secure and that I am not having to give my credit card information to everyone.

5 years ago

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Janalee Nielson Smithfield, UT

I like how PayPal is integrated with many companies I purchase from. It is a great way to pay with my debit card quickly and safely.

5 years ago

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Tara Bindrup Smithfield, UT

I love the security and convenience of PayPal. I feel mor secure using this service to purchase online that I do to enter a credit card number.

5 years ago

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Maverick Denhalter Salt Lake City, UT

I trust my purchases to be protected when I purchase them through PayPal. They are very great company with great customer service.

5 years ago

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Allen Lambert Fayetteville, AR

Paypal has become a quick and easy way to pay for things online. I enjoy how I can use this platform instead of re-entering information every time I buy something online.

5 years ago

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Johnathan Kelly Ellisville, MS

I downloaded it on my phone to help keep track of my money in my account. This app helped with that and helped me manage my money.

6 years ago

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Katie Lewis Eagle Mountain, UT

PayPals customer service is so nice and help me when someone else tried to use my account. I had some simple and stupid questions and they helped me with all of them

6 years ago Edited September 14, 2021

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Kate Lillywhite American Fork, UT

I LOVE Paypal. Avoid having to go the ATM or write a check with Paypal! Super easy and safe to use from the ease of your electronic device.

6 years ago

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Dallin Smith Kaysville, UT

I am a frequent ebay user and use Paypal all the time. Their service is really good and easy to use, but there fees really add up if you use it a lot. I think they take 3% of all transactions so yes it adds up!

8 years ago

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Jeff Martin Layton, UT

Use Paypal a lot when making orders online. With all of the hacks it makes me a lot more at ease to make online purchases.

8 years ago

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bobby deter Cumberland, MD

Paypal's fraud dept. is out of this world. I had a problem they fixed it in a matter of minutes

4 years ago

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Anoushka Ahuja Orlando, FL

Great overall experience with PayPal! It was simple to use got an email confirmation immediately.

4 years ago

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Brandon Scott Norcross, GA

Very simple app. It’s a quick easy way to send someone money or gain money. Highly recommend.

6 years ago

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Eric Gagnard Dallas, TX

Reliable and safe money transfer app. Makes things very easy and convenient for you.

6 years ago

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Kassidy Roberts CA

I loved PayPal until someone started charging me a couple of dollars each month. I realized someone hacked me which was a hassle to figure out

5 years ago

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Amber Thompson Show Low, AZ

Every time I see that a company uses only Paypal I immediately exit out. I have had nothing but problems with this company. Nothing ever works or goes through.

5 years ago

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Erna Valcin Tallahassee, FL

I love how accessible it is for everyone who uses technology to send money, but I do not like the built on taxes after sending money or paying for something online.

5 years ago

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Ashley Johnson Las Vegas, NV

Big fan of PayPal, and the ability to pay/receive money from friends. Also, super easy to pay retailers who accept PayPal.

5 years ago