LifeFone

• Affordable Cost and Price-Lock Guarantee
• Variety of Medical Alert Packages
• No Contract
• Lifetime Equipment Warranty
• 24/7 Monitoring
• Lifetime Price Guarantee
• Caregiver Tools
• Mobile Apps
• Jewelry-Style Medical Alert Necklace
• Positive Reviews

Affordable Cost and Price-Lock Guarantee

Lifefone has an affordable monthly fee that is on par with other top-rated medical alert companies. LifeFone also does not charge an activation fee or equipment fee.

A unique offering LifeFone has that not all medical alert companies do is spouse protection. Spouses are protected for free with the basic service, but automatic fall detection costs an additional $5 to $10 per month for most systems.

LifeFone also offers a lifetime price guarantee, which means the price customers pay for alarm systems upon signup will not be changed for the duration of the plan unless they switch to a new plan or product. This means no hidden fees or unsuspected changes on your monthly bill.

Variety of Medical Alert Packages

LifeFone has a variety of packages to appeal to consumers with a multitude of lifestyles. All medical pendants are lightweight, waterproof, and can be worn as a necklace or wristband. Package details for each LifeFone plan are as follows:

At-Home Landline — $24.95 per Month

This medical alert plan is best for consumers who are looking for precaution and emergency assistance primarily in their own homes. This package includes 24/7 service, and the base range signal goes up to 1,300 feet. The base station includes a 32-hour backup battery in the case of a power outage, and batteries for the medical alert pendant are monitored in LifeFone's call center by the on-staff emergency responders.

There is a two-way communication capability between the pendant and the monitoring center, which is especially ideal for anyone who is hard of hearing because the microphone is highly sensitive. You can add fall detection for an additional $5 per month. 

At-Home Cellular — $34.95 per Month

The At-Home Cellular package is similar to the At-Home Landline package. The only difference is the At-Home Cellular plan uses a cellular connection instead of a landline connection, so you do not need a landline in order to use this package.

This plan has the same 24/7 monitoring service, the same 1,300-foot base range, and offers the same equipment as the At-Home Landline package. Fall detection for this emergency button is also available with this plan for an additional 5$ per month.  

At-Home & On-the-Go GPS — $36.95 per Month

This at-home and on-the-go bundle package is different from the two above because it can be used anywhere in the United States as long as there is AT&T cellular coverage where you are. It is equipped with a base station for your home and a mobile medical alert device you can take with you wherever you go.

For an additional $10 per month, you can add a waterproof fall detection pendant to your plan that automatically sends an alarm signal to LifeFone's response center if you fall or press the button.

At-Home & On-the-Go GPS, Voice-in-Necklace — $39.95 per Month

This medical alert system is a two-way voice pendant with built-in GPS. You can take the pendant anywhere in the United States (as long as there is Verizon or AT&T cellular service where you are). The pendant is a lightweight necklace, and there is no other equipment you need to carry with you. The pendant also has a 30-day battery life.

For an extra $5 per month, you can add fall detection to your pendant. You can take the alert button anywhere in the United States, and it has a 5-day battery life. The necklace version of the help button is available in black or white. 

No Contract

LifeFone offers members the option of a monthly, quarterly, or yearly subscription service with no long-term contract. If members wish to terminate the service, they can do so at any time at no charge under LifeFone's lifetime warranty. If members have prepaid for their service, they will receive a refund on any unused prepaid service. This will provide peace of mind to any customers worried about buying out of a contract.

However, you will need to commit to a one-year contract for LifeFone's Complete Home System package that includes a medical alert system as well as fire/smoke and CO protection.

Lifetime Equipment Warranty

Every LifeFone unit is backed by a lifetime equipment warranty, which includes no-charge equipment replacement for any medical alert service device. If a piece of equipment breaks or malfunctions, customers can send it back to LifeFone and receive replacement equipment.

24/7 Monitoring

LifeFone offers 24/7 monitoring and optional fall detection with each of its systems. The company's fall detection pendants have built-in sensors that will detect a fall and instantly contact LifeFone's call center for help. Having 24/7 monitoring ensures the medical alert owner has protection 100% of the time in the case of an emergency. You can also manually press the emergency button at any time. 

Caregiver Tools

LifeFone can help customers with some of the more routine but important aspects of daily living to ensure their wellbeing. The company offers additional care tools, such as check-in services, medication reminders, system status alerts, and a subscriber location service for those who subscribe to its on-the-go systems.

Mobile Apps

LifeFone offers two smartphone apps, Mobile Alert™ and Family Guard™. The Family Guard app gives families and/or caregivers the ability to configure family monitoring and tracking for the individual, while the Mobile Alert app allows the individual to get help anywhere in the United States, as long as the mobile phone has functioning cellular service. 

Jewelry-Style Medical Alert Necklace

LifeFone has a new jewelry-style help button you can add onto either of the offered at-home medical alert systems. It's an additional pendant that has the same offerings as the other at-home buttons, including a 1,300-foot range, replaceable two-year battery, and 24/7 monitoring from LifeFone's response center. The pendant is a one-time equipment charge with the monthly monitoring already included as part of whichever plan you're enrolled in.

The style of the pendant makes it discreet and difficult to tell it's a medical alert device at all. This is great for customers looking to wear the pendant as a necklace and who prefer it to be stylish. This is a unique offering not very medical alert companies are making a part of their product lineups. 

Positive Reviews

LifeFone reviews attest to exceptional customer service and a caring and attentive staff and monitoring service. You can read LifeFone reviews below to see what past and current customers have to say about the medical alert provider.

• Lack of Certification Information

Lack of Certification Information

Although LifeFone's monitoring team has undergone extensive training, it is difficult to determine whether or not this company and its employees are certified and accredited based on the information provided on the company's website. LifeFone notes on its website that it is an accredited medical alert service, but it does not list which accreditations it has. However, LifeFone reviews below reference quality service and quick and efficient response times.