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5.9

Overall Score

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Brenda Nakhon Sawan, 60

The products I have bought from Sephora have been pretty great across all of their stores that I have been to. The people have always been very nice; not to mention their makeup is flawless.

5 years ago

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Madisen Cluff Los Angeles, CA

I love the environment that each Sephora store has. The makeup the employees wear is always stunning and the place smells really good. This is something that I have noticed frequently between all the different Sephora stores I have been to.

5 years ago

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Simone Tallahassee, FL

Love that they’re always updating their selection of products. The customer service is normally very informative but inconsistent in terms of friendliness. Overall enjoy my experience here.

5 years ago

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Beth Knight Nakhon Sawan, 60

As someone obsessed with makeup and beauty products, I love shopping at Sephora! They have everything I ever need and have great staff who are always willing to help me find it

5 years ago

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Jessica Chen Rockville, MD

Great customer service and very clean store. Salsa was phenomenal and was very patient in helping me find the products I was looking for. Highly recommend this location. They always have what I need and the consultants are very knowledgeable in skin care.

5 years ago

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Jade Eggleston Ithaca, NY

I shop at Sephora for skincare and makeup products. Employees are very helpful and friendly in all of the stores I have visited. It's also easy to find products on the website. For improvements, I would love to see more variety in the reward system free gifts!

5 years ago

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Tiffany I Gaithersburg, MD

Sephora has amazing cosmetics and carries my favorite brand - Tatcha, which Ulta doesn’t. They’re a little pricey but I love their selection and and always give out samples.

5 years ago

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Syd13 Washington, UT

Sephora is a one stop shop for all your favorite things. I love the range of products they have and that I can go to one place and get everything I need. I also really love their exclusive brands.

5 years ago Edited September 14, 2021

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Simone Tallahassee, FL

The layout of the store is uniform across all the branches, making it easy to navigate. They also seem to take COVID precautions very seriously. The staff can be very friendly or very intimidating.

5 years ago

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Madison Rees Logan, UT

Top quality make up. Never have I had a problem with an item that I purchased. It has always turned out the way it was described. I always feel like a million bucks when I have it on!

5 years ago

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Elyse Chinnock ,

Sephora is the best beauty store! Great customer service and amazing products. There are so many amazing, trustworthy brands offered at Sephora. They also have a great rewards program and birthday gift!

5 years ago

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Mason Mitchell Fayetteville, AR

My girlfriend bought me cologne for my birthday from there. She didn't know which one to get so they gave her 10 little sample bottles for me to try out and they have been awesome. I would recommend making the store more appealing to men rather than just women.

5 years ago

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Jordyn Kerner Fayetteville, AR

I love the variety of products they carry - both popular higher end products as well as newer, smaller brands. The employees are always willing to help and are knowledgeable about most products. I like that they have a point system that allows you to eventually get free sample size products.

5 years ago

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Johnson Smithfield, UT

When my daughter was old enough to wear make-up I took her to Sephora. I loved the knowledge of the staff and the time they took to help my daughter learn the right products for her.

5 years ago

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Avery Salt Lake City, UT

Sephora is a great place to get any type of makeup. It has everything.l you could ever need. They are very good quality and last a long time! The employees are always helpful.

5 years ago

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mallory p. Jackson, MS

the workers are VERY friendly and amazing at makeup :) they always know how to please you whether it be with their attitude or their professionalism. the makeup they sell is always affordable and GREAT quality.

5 years ago

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Kathrine Evans New Orleans, LA

Most of the time I go it’s very clean and the workers take good care of u and make sure everything cleaned but sometimes the workers don’t acknowledge you , I went in there for the third time in my life with no makeup on and no one came up to me and the fifth time I went I had a full face of makeup on and three workers came up to me asking me questions about if if I need anything and I kind of find that rude

6 years ago

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Abby Wallin Denver, CO

I love Sephora's diverse product selection and the employees are extremely helpful. I can always find everything I need there. I especially appreciate the selection of both high end and more lower range products.

6 years ago

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Lottielyn Schwenke Orlando, FL

The best store! How can you walk in without walking out with a basket full of goodies. I always appreciate Sephora's organization of color and products. The way they utilize light in their merchandising is genius.

6 years ago

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Tiauna Anderson Salt Lake City, UT

I love Sephora's commitment to adding clean brands to their stores. I recently replaced my foundation and concealer and wanted something without all the junk traditional brands have. I was pleasantly surprised to see how many different clean options I had!

6 years ago

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Ashley Ulibarri Sandy, UT

I love shopping online at Sephora. They have such a huge selection and I love earning points for my purchases s d I’m a big fan of all the free gifts and samples that you get with your purchase

6 years ago

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Katie Kearney Vienna, VA

I went to sephora for my engagement photo makeup. I called and scheduled a time for them to do my makeup, however, when I arrived the girl who does their makeup left so I was stuck with a girl who said she would do her best. I was extremely disappointed because she did not do what I asked her to and we had to redo it a couple times and even then I was still upset. They did not do anything about it so I was upset. I ended up having to wipe some off and do my own makeup for my photos.

7 years ago

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Lindsay Fritts San Diego, CA

Absolutely LOVE Sephora. They have so many amazing products in all different colors. The only thing I don't love is that I get a bit overwhelmed in the stores since there is SO MUCH. Plus I end up spending so much money each time I go, but I get some great stuff!

7 years ago

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Cody Linden Lehi, UT

I've purchased gifts from Sephora and they've always had products that I was searching for, however, they are more expensive that a typical store. Although the quality is much greater as well. So if you have the money, than it is worth it.

8 years ago

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H Moore Lehi, UT

Sephora is the number one makeup used in our house. My daughter models professionally, and she loves their foundation and lip glosses. She also swears by their tattoo eyeliner since it doesn't smear or smudge.

8 years ago

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Michelle Hawker Las Vegas, NV

I am willing to go out of my way to go to Sephora. They are always very helpful and friendly. Best of all, I can almost always find the exact product/s I am looking for. You can also try before purchasing!

8 years ago

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Ajanaee x San Antonio, TX

Sephora is great for any make up need. The only downfall is the rewards point system, they should consider having points equate to discounts instead of trial size products.

5 years ago

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Tori smith Mesa, AZ

Sephora workers are always so nice and help me find what I want and they have such a good return policy if I end up getting the wrong item or color

6 years ago

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Alyssa Boren American Fork, UT

It's way too expensive. Yes, it is high quality, but people who can't afford super expensive make up still want high quality make up as well. The makeup is nice and lasts long.

7 years ago

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Avery Fowler Pleasant Grove, UT

Sephora is one of my favorite makeup stores. I love how they will let you try on all the makeup you want to make sure you love it!

8 years ago

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Sarah Coats Sandy, UT

They have a lot of good products. They can be somewhat overpriced however. But the staff is very helpful and knowledgeable.

8 years ago

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Emerald Scott West Jordan, UT

The customer service here is outstanding. The employees are really knowledgeable. My biggest issue is that their products are so expensive and it's hard to find good deals. Their "cheaper" options aren't even that cheap.

8 years ago

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Hayley Lambdin Lindon, UT

Sephora is the mothership for makeup and hair products! I love them! They have a large variety of brands and a great online store. I am forever a Sephora fan!

9 years ago

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Traci Nakhon Sawan, 60

Sephora carries some amazing brands at a great price. Their employees are very kind and respectful when you ask them questions. It has an environment that is very welcoming.

5 years ago

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Darci Vasquez Spokane, WA

I love Sephora because of how many different products and brands are sold there. I have always had a good experience there with the customer service as well. I also like the aesthetic of the store.

5 years ago

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CJ Milke Olney, MD

Sephora has their own line of lip-glosses that are absolutely to die for! My mother gave me the value pack last winter and I still wear them every day.

5 years ago

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Olivia Hardy Baltimore, MD

Sephora had a wide variety of makeup products. I typically use their skin care and lotion items. Their app is also very easy to use and a free download. Sephora is usually expensive but good quality, however I personally do not recommend their hair products. I have not found them beneficial just a waste of money.

5 years ago

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Nazjah Yates Jacksonville, FL

Sephora is always super organized and the customer service is amazing. An associate always comes to great you and helps you with any questions or advice.

5 years ago

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Naya Tallahassee, FL

One of the things I love about Sephora is the variety of products they hold along with various brands. Keeping this in mind, Sephora can be a bit expensive at times depending on what you are buying.

5 years ago

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Frederline Jean Jacksonville, FL

I like that Sephora has a variety of makeup to choose from and it’s all quality makeup like Fenty Beauty and other brands. What I don’t like is that sometimes it can get a bit pricey.

5 years ago

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Mason Allen Provo, UT

Sephora is too expensive for the quality of products they sell. Some of the products are name brand and those seem to be priced alright but then there are others that are much less quality sitting on the same shelf for the same price. I always feel pressure to buy when I am there as well.

5 years ago

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Abby Ashby Provo, UT

I love Sephora!!! Nest fragrances are my fav and I can only get them from Sephora. Also I love getting my bday gifts from them. They are always great gifts

5 years ago

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Vikti Mehta Frisco, TX

When I visited Sephora the customer service was really friendly and gave me advice on the types of eyeliner I could use. They have a lot of different makeup to choose from that's a pretty good price.

5 years ago

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Desiree Pleasant Grove, UT

I love Sephora! They have so much variety of good quality makeup products. I've also bought my skincare products from Sephora, and my skin has never looked better!

5 years ago

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Samantha Fayetteville, AR

Everytime I have purchased from Sephora I have been pleased with my products, but not necessarily the customer service. The stores I have been to have had some employees that were condescending and did not seem very friendly or willing to help.

5 years ago

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Danica David Los Angeles, CA

My experience shopping at sephora left me very satisfied. I was greeted by multiple workers who were very kind. When I had trouble finding a product they were quick to help me out.

5 years ago

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Mallory Evans Park City, UT

The employees are always really nice and helpful when I visit. The store is full of great products, and I have returned various times for my favorite purchases.

6 years ago

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Lkirton Park City, UT

Sephora is great place to shop. They have a great variety of high end make up products. The staff is knowledgeable and able to recommend products specifically for me.

6 years ago

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Iris Sanders Denver, CO

The single best thing about Sephora is their app! It makes looking for products super easy, and I can see the shipping and delivery notifications in real time!

6 years ago

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AF ,

I have to drive a little ways to visit Sephora, but I really liked the store. The sales person was able to help me choose a foundation color that worked really well for me.

6 years ago