The Web Factory
Is This Your Business?Author: Kalicia Bateman
The Web Factory is a digital marketing company that offers specialized services such as logo design, web design, brand design, creative writing, and more. The company has helped hundreds of companies with their branding and strategies and has over 10 years of experience in the industry.
The Web Factory takes on clients with businesses of all shapes and sizes.
Top Ranked Companies
The Good
- Logo Design Process
- Reasonable Prices
- Portfolio
Logo Design Process
The Web Factory promises to help your brand stand out from the rest with its top-of-the-line logo design services.
Consumers can start working with The Web Factory by filling out the online form on the website. Once that has been submitted, a company representative will reach out to you and help determine where you are in the branding process.
Even if you don't have an exact idea of what you want for your company logo, The Web Factory encourages everyone to contact them to get started. The company provides clients with several ready-made logos as well as templates for inspiration. If you need some help, The Web Factory is more than happy to make some suggestions or work with you until the design is just right.
After agreeing upon a sketch, The Web Factory will get to work on your logo. It will go through several revisions, and you decide when it's perfect. Once the logo is up to your standards, The Web Factory hands over the design to you — giving you complete ownership rights.
Reasonable Prices
The Web Factory offers logo design services that are reasonably priced. The services start from $29 and can vary according to the packages.
Just keep in mind that the $29 Starter Logo Package is The Web Factory'sFactory's most basic package. With this option, you get two custom logo design concepts and four revisions. This may be a good deal if you're already fairly certain about your logo design and want to make a few tweaks.
If you upgrade to the Bronze Logo Package ($99), you get 10 custom logo design concepts, unlimited revisions, and a qualified industry-specific logo designer. This package might be a better option for those who need a little more time and aren't sure about their logo design, and would like more input from a professional.
Portfolio
The Web Factory includes on its website a portfolio of some past logo design projects. Here you can see the scope and capabilities of the designers and determine whether or not you want to work with the company.
The Bad
- Refund Policy
Refund Policy
The Web Factory makes it clear that there are no refunds once you have received the final files. This is not an unusual policy, just something to be aware of.
In addition to this policy, there are a few other things consumers should be aware of when working with The Web Factory:
- Refund requests made before the delivery of initial design concepts are eligible for a full refund (less 10% service and processing fee).
- If a request for a refund is made within 48 hours, consumers are eligible for a 66 percent refund (less 10% service and processing fee).
- Refund requests made between 48 and 120 hours of the initial design delivery are eligible for a 33% refund (less 10% service and processing fee).
- Refund requests will not be entertained after 120 hours of your initial design delivery
- Refund requests are not entertained if the client has not taken action on their order for 30 days after placing said order.
This is not the entire refund policy, so we encourage all potential clients to take a few minutes to read the terms and conditions before working with The Web Factory. That way, there is no confusion on what is expected from the company should you want to back out.
The Bottom Line
The Web Factory is a decent option for companies new to the game and looking to establish their brand with a logo. The company is upfront about its pricing and what's included in the logo packages, so there should be no surprises. Just be aware of the company's refund policy if you want to back out.
