Name: Blue Trust Loans
Rating: 3.0

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Arlene Kanady Moscow, ID

The friendly and fast service, I have been a customer for a number Of years and have always had a good experience 👍👍

5 years ago

Reply from Blue Trust Loans

Hi Arlene,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear you are a long time customer! Also that our staff is friendly and you receive fast service . Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Feb. 25th, 2021

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Carlos T Jacksonville, FL

Horrible. They’ll lie and tell you they made notes on your account when payment details change. Service rep Omar should be fired immediately. If you get him on the phone ask for someone else or hang up. I inked it sounds bad but I’d almost working rather been homeless for a month then go through this. Unless it’s a life or death situation do not sign with these people. I’ve been blessed with a wonderful attorney who is helping me fight these people. STAY AWAY!

6 years ago

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Lisa San Jacinto, CA

Please do not do loans with this company I took a loan for $300 and my total was $374.66 that stated needed to be payed back for interest they never ever sent me any confirmation of anything anyways it’s been five months now and there still taking all this money from my account they said I agreed to pay 12 months of payments for the amount of 965.98 wtf fraudulent company I never agreed to this I will be contacting better business bureau and filing a small claims on this company

7 years ago

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Nicole J Los Angeles, CA

They aren't as forthcoming with much-needed information regarding their loans. Their interest rates are ASTRONOMICAL and you will be paying quadruple of what your borrowing. For $750 your payback is over $3000! Putting you deeper into a hole. I was lucky enough that I was able to pay off my loan when I noticed the promised payback of three installments kept going and going. There are other avenues to take when you are strapped for cash, Unfortunately, they ARE NOT ONE OF THEM! This experience forced me to look at my spending habits and make more of a conscious effort to SAVE FOR A RAINY DAY!

7 years ago

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Shadysmile76 Shawnee, KS

I would have given only half a star if I could. This is the worst company to get a loan from. Their interest is outrageous. You will pay %250 percent interest. Do not take this loan you will only put yourself worse than you were before. Not even if I was dying would I take money from these people again. This company should be ashamed of themselves.

7 years ago

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Vel Gainesville, FL

I borrowed $825. A week later they took an auto payment for $221.37. NOT even a week later I called to pay it off and they told me they would have to schedule the payment the next day....That’s so they could add over $100 in interests but there is no penalty to pay off earlier as I was told. Well they charged me $983.20 to pay it off!!!! PLEASE DO NOT BORROW a penny from these people. I’m looking into this further as I thought predatory lending was abolished.

7 years ago

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Anthony Austin, TX

Getting charged a massive amount of interest daily. I barrowed a loan of $300, 3 payments later of $82.00, my remaining principle balance sits at $279.00. $992.76 is after all the monthly payments if I was to complete my 12 payments. This is the biggest rip off I’ve ever been involved with. I am never to use this company again and I advise the same to anyone else Seeking a loan. THIS IS NOT THE PLACE TO GO!

7 years ago

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Deberry Ahoskie, NC

They are a RIP OFF. They give you false information. I asked them specifically how much was the interest and she said only 59 dollars on the hundred. Well correct me if I'm wrong but 1800 dollars on a 450 dollar for six months is a LITTLE more than that. My advice to you is don't get caught up like I did. Stay away from them!!!! They are no good!!!!

8 years ago

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Desaree Allen Plainville, IN

They deserve no stars. Customer service agents tried bulkying me into making a double payment because they claimed that my previous payment was NSF. I called their bluff and emailed them proof that the payment went through. Because of that, They lost my trust and they are now blocked from pulling money from my account. I have now problem paying my debts, but don’t try to scam me!

8 years ago

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Jason Gross Milton, FL

Extremely horrible! Wish I was informed about these reviews before getting a $750 loan! Over the six months I am paying over $2,200 back to the company! Three times alone! Do not do this company! They are such a rip off! Highway robbery!.. And to the people who are less fortunate! What a way to take advantage of hard-working people that fall under hard times! A big screw!

8 years ago

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Karen Reid Longmont, CO

These people are LOAN SHARKS! Have NOTHING to do with them! I recently took out a loan for $1500, and was LIED TO that I could call and make a payment at any time TOWARD the principal. HA! I tried to make a payment today, July 6, of $300 toward the principal, and was told I couldn't make a payment until the payday, August 1--and THEN they couldn't tell me with an extra payment of $300 what my monthly payment will be! These people are CROOKS, don't have anything to do with them! They will LIE TO YOU and take you to the CLEANERS!

8 years ago

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Amy Harless Duffield, VA

I will never use these people again I got a $400 loan and paying back over $1500 and my balance says principal is $101 yet they are taking a $131 payment? Today I tried to call and pay my principal off which was $179 bit they said I would have to pay $230 which includes 50 some interest... i will never do business with these people they quoted me interest an after I signed the email and sent it back they called and said they made a mistake... DO NOT GET A LOAN WITH THESE PEOPLE

8 years ago

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Barry Whitaker Bowen, IL

Do Not, I repeat Do Not borrow anything from this company.they told me on phone it would be 12 payments of 65 dollars, it ended up being 24. So i paid 1300 for A 350 loan and at the end they called and said I owed 271 and ended up drafting it out when I said I would call later to set up payment arrangements on the 271. This is horrible. DONT DO IT

8 years ago

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M Gentry San Bernardino, CA

This company is a scam!! i got a $400 dollar loan which only $375 was deposited into my bank! when i saw that they were only putting $5 of the $126 payment towards the loan i called! They said it was in the agreement i signed, which i didnt get in an email until after the loan was processed. They failed to explain that theres a 750 percent interest rate on the loan, By the time the loan is paid off in August i would have given then over $1500 dollars!! It is a rip off and and a scam company! Guarantee i wont be using them ever again!! Dont do it, dont use this company!

8 years ago

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nasser Parkville, MD

Got a an emergency loan for 700$ I knew that interests rates are exuberantly (criminally high) Even mafia would give better deal. But I was always going to pay it off within few weeks. So I called to make the payoff (649 dollars). But they don't do same day payoff, and they don't process during the holidays. So my payoff was 749$ cause the payoff would take place 3 days later. . I would have given no star if there was an option for that. Don't do business with the, shit if you need just few hundred bucks I will give it to you or loan it interest free

8 years ago

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Alex Del Rio, TX

Made 3 payments on a 700 dollar loan and decided to pay off my loan. According to the payment charge, my principle balance was 649.00, since they don't do same day payments on a Friday they said my payment won't go through until Monday. By then my principle incurred daily interest and my payoff would be 749.00. These people will not work with you. Definitely not doing business with them again.

8 years ago

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Jeffrey Conrod Kodak, TN

The interest rates are very high, and this is expected as a bad credit loan service, but they refuse to take an additional payment any time, you must arrange to make the extra payment 3 days before the due date. What kind of a banking company won't take a payment when you have extra money? It's just so they can charge the extra interest between then and the next payment. Predatory lending at its finest right here!

9 years ago

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Gloria Zavala-Garvin Farmington, MI

Blue Trust Loans has an alert notification with the BBB. Agreed to a $500.00 loan. Never received any documents or paperwork with any details. Paid back three payments of $263.00 for a total of $784.01 which included a reasonable and substantial amount of interest. They I claimed to agree to make 6 payments of $263.00 which would total $ 1578.00. Why would any person in their right mind agree to pay $1078.00 in interest? This company is not on the up and up and is price gouging interest rates which I consider unlawful. Be aware if you decide to deal with this company.

10 years ago

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Verified Customer

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Concheeta Ann Wright Bowie, MD

reliable, however, interest rates for long time customers too high

4 years ago

Reply from Blue Trust Loans

Hi Concheeta,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Blue Trust Loans account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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Verified Customer

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Becky Highlands, TX

Easy to use and the representatives are very nice.

4 years ago

Reply from Blue Trust Loans

Hi Becky!

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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Verified Customer

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Jonathan James Mooresville, NC

Great customer service , great customer knowledge

4 years ago

Reply from Blue Trust Loans

Hi Jonathan,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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Verified Customer

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Charlie Jarrell Jr Norwood, LA

Professional and courtesy from the start to finish.

4 years ago

Reply from Blue Trust Loans

Hi Charlie,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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Verified Customer

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Arlene F Henderson Hillsborough, NJ

Very pleasant to talk to and very easy to apply for a loan

4 years ago

Reply from Blue Trust Loans

Hi Arlene,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
We look forward to the opportunity always to serve !
If you have any questions or need assistance with your account, please do not hesitate to email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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Verified Customer

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Hugo De La Torre South Gate, CA

Great customer service and very easy process

4 years ago

Reply from Blue Trust Loans

Hi Hugo De La Torre,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our very quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 23rd, 2022

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Verified Customer

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Dwight Miami, FL

Loan is approved quickly and agents friendly and helpful

4 years ago

Reply from Blue Trust Loans

Hi Dwight, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our excellent service! We look forward to the opportunity to always serve you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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Verified Customer

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Rafael Hacienda Heights, CA

Easy communication and understanding. Application easy.

4 years ago

Reply from Blue Trust Loans

Hi Rafael,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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Verified Customer

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Michael Pritchard Granite City, IL

Great customer service. Paid in a timely manner

4 years ago

Reply from Blue Trust Loans

Hi Michael,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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Verified Customer

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Ralph Gillespie Hamilton, OH

Easy to work with and always very responsive

4 years ago

Reply from Blue Trust Loans

Hi Ralph,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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Verified Customer

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Cecilia Casarez Madera, CA

The Staff are incredible and I was approved immediately

4 years ago

Reply from Blue Trust Loans

Hi Cecilia,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 9th, 2022

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cassandra Ru Hudson, CO

I am a mother of three and was in a panic for money and it was easy to get money but here where I got dinged thought I was paying off loan nope paying double or triple the amount due to principal and fee not the loan... will not be using them again rather die than get another loan from here..

4 years ago

Reply from Blue Trust Loans

Hi Cassandra,
Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
As a reminder, we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements, we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates, and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Blue Trust Loans account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 9th, 2022

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Renalda Jane Crutcher Seattle, WA

I borrowed from Blue Trust and asked if I could pay it off early assuming my payment wouldn't be high but I was wrong. I borrowed $600 in August (pay twice a month) and to date I would have to pay over $700.00 to clear my loan. I spoke to an agent and I told him I will never borrow from them again and would not recommend them to anyone.

4 years ago

Reply from Blue Trust Loans

Hello Renalda,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Blue Trust Loans account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Jan. 6th, 2022

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Menma Los Angeles, CA

The real rating is no stars but lets continue, they don't communicate well. if you take out 800 you pay back 3,600. do not get a loan boy them at all. interest rate 13.60 a day. or more. if you pay by weekly less than 10 dollars are going towards the principle balance(the amount you owe) and the rest pays off the interest.

4 years ago

Reply from Blue Trust Loans

Hello Menma,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Blue Trust Loans account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Dec. 7th, 2021

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Terry Siesky Warren, MI

Remember people 400% interest you better be able to pay it back in a few days. My wife fell for their ads for quick and easy loans. Her 600 dollar loan cost us over 1400 bucks in a couple months. Go to a bank. These people are loan sharks.

5 years ago

Reply from Blue Trust Loans

Hello Terry,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and in the loan agreements, we provide detail on the overall cost of the loan, finance charge, loan term, scheduled due dates, and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Blue Trust Loans account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Oct. 19th, 2021

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Ruth M LeeMarkel Belleview, FL

There was an error in my electronic signature. I got back to them and they corrected the problem in an hour. I received my loan the next day

5 years ago

Reply from Blue Trust Loans

Hi Ruth, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that we were able to resolve the issue in a timely manner for you to receive your funds the next day. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Aug. 5th, 2021

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SAL Tracanna Collingswood, NJ

It was a really quick and easy way to get a loan. This is the best way to get money without having to leave your house!

5 years ago Edited September 14, 2021

Reply from Blue Trust Loans

Hi Sal,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that our loans are easy to receive and that we were able to explain everything concerning your loan. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jul. 19th, 2021

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Tina Turner Skiatook, OK

Blue trust is always there when I need them with fast friendly next day deposits with chances to lower your payments

5 years ago

Reply from Blue Trust Loans

Hi Tina,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear we are always there when needed, providing quick cash with the opportunity to lower your payments. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Apr. 22nd, 2021

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T Schnacker , OR

The best loan company helpful staff who are very polite and helpful I would and do refer my family and friends

5 years ago

Reply from Blue Trust Loans

Hi T Schnacker,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear our staff is helpful and very polite. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Mar. 5th, 2021

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Heather Ryles Colorado Springs, CO

i only rated this a 1 because I couldn't put zero. This company is ridiculous! The first time it wasn't so bad. I'm literally paying more in freaking intrest than in the loan. there is freaking 10 dollars going to my loan. How are they allowed to do that?!?! People turn to them in a time of need and this is ridiculous.

6 years ago

Reply from Blue Trust Loans

Hello Ryles,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of our loans, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement which also includes all the repayment options available, you can do so from your account page on our website www.bluetrustloans.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4675 or email us directly at ombudsman@bluetrustloans.com for further assistance.

Jul. 15th, 2020

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Omar Wheeling, IL

Got a loan for 750$ i made 10 payments of 69 dollars so one day i called to pay of loan thinking i owe less. Comes out that i owe 850 now . So what happened with al those payments i made ? Horrible place horible they take advantage of you

7 years ago

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Reg Hallandale, FL

Never do business with this company they disguise themselves as a bank. If I would have known this is a payday loan company I would have never done business with them. They lie and fraudulently alter your account. This company should be shut down immediately. Lesson learned! Again this business is located in another country!

7 years ago

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S. S Temple Hills, MD

I have been very loyal to this company paid ib time no issues. then I requested another loan it took 6 days for them to respond after numerous calls. Then had the audacity to verify my information 3 times and constantly placed me on hold. I see paying on time and being loyal to this company means nothing.

8 years ago Edited September 14, 2021

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Unhappy customer West Hollywood, CA

This is the worst experience ever. I called in to pay off my loan and was told I missed the deadline. Told me I can call in tomorrow after my first payment is pulled ($221.00- $14 goes towards the principal) to pay the balance...smh. lesson learned DO NOT GET A LOAN FROM THEM...HORRIBLE...SHARKS....PREDATORS

8 years ago

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Aneta Elgin, IL

This is a horrible company! I borrowed $500 and now with interest it has more than doubled! This is abuse! At no one time was I informed by their agent that this was going to be an extremely HIGH interest loan! BEWARE and don’t do bussiness with this company!

8 years ago

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Renae Lewis Center, OH

They are liars and scam artists. Do not use this company. The percentage rate they charged me was 750%. I got a $200 loan at Christmas time. I called when I thought the loan should be paid and they said the total amount to repay was over $700.

8 years ago

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Maritza R

Did not read this review .. would have helped me . I too did not receive any documentation on terms. They leaped stating it had been emailed and no mail copy can be sent. Called today and not my balance has not lowered. They lied on their terms and what me to pay double of what they loan me. Very disgusting form of doing business.

9 years ago

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J hernandez

They are not upfront with interest rate paid. Told me on phone will repay by June and I haven't to go online to confirm last payment made, turns out I don't finish paying until Aug 2017....I end up paying $2000+ for a $600 loan. Had they told me this I never would have agree. Robbery!!! Should have done my homework first.

9 years ago

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DeMarreo Campbell Indianapolis, IN

Terrible billing and information given. Long story short I took a $300 loan with a $88 interest so all I had to pay back was $388 and they auto charge me. I call to get a refund and they said no and to pay it off I would have to pay $314 and also not get a refund. All in all I payed $407 back for a $300 loan. Terrible.

9 years ago

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Carolyn Penrose, CO

Do NOT use this compamy!!! I borrowed $600.00 and paid a first payment of 347.00, a second payment of $600.00. And they still took a third payment of $321.00!! Therefore I paid back $1268.00 for a three month term loan!!!!!!!!!!!!!!! They told me this was perfectly legal, but I have to wonder. Is 1000% interest legal anywhere???

10 years ago

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Rita Ball Clovis, CA

Stop---------Stop don't do it you will pay back over 300.00 more than what you borrowed this is a rip off company. Zip 19.com once again went out of business and left their customers high and dry and then sent us to this bad company . Trust me when I say you will never get out of dept with this company Signed very disappointed

11 years ago

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Verified Customer

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THOMAS P GILLMAN Orlando, FL

Easy Loan, but far too many calls after I paid the loan off.

4 years ago

Reply from Blue Trust Loans

Hi Thomas,

Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
Please email us directly at ombudsman@bluetrustloans.com or call us at 855-201-4675 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022