No fees are required to access-or apply to-job postings. Only official government agencies can recruit through USA Jobs. Therefore, there is not an option for other individuals or businesses to post job listings through the organization.

Special Features

Since USA Jobs is a government-run website, they provide government-specific hiring information that isn't found on other job search websites. Along with providing job listings from 500 different agencies or organizations, they prepare job seekers for the federal hiring process with information about the required documentation, government pay and leave, eligibility, and qualifications to work for the U.S. government. Additionally, USA Jobs gives specialized attention to veterans, students, recent graduates, citizens with disabilities and senior executives. For example, individuals with disabilities can qualify for eligibility for "Schedule A," a special hiring authority that gives federal agencies a potentially quicker way to hire individuals with disabilities. Tips for applying for this and other hiring authorities can be found on the USA Jobs home page.

Experience

USA Jobs has been in operation since 1996, making it one of the older companies in the job search industry. Most companies have less than 20 years of experience.

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The Bad

Reach
Resources and learning material
Customer support

Reach

There are currently over 11 million USA Jobs account holders and in 2015, there were 360,422 listings the entire year. Compared to the top companies, which have listings in the millions at any given point, the reach of USA Jobs is not impressive.

Resources and Learning Material

USA Jobs has two resume-building information pages:

What should I include in my resume?
What should I leave out of my resume?

The articles are helpful, clear, and detailed, making them great resources. However, this is a small sampling of learning materials compared to the top companies in the job search industry. USA Jobs users would benefit from a more comprehensive educational resource, such as an up-to-date blog with relevant employment search news articles or webcam interview preparation.

Customer Support

There is not a chat function or a customer support telephone number to call on the site's help section. These are services that set the top job search companies apart in regards to customer service. However, USA Jobs users can submit a ticket to the support desk and wait to be contacted regarding their questions, either by email or phone. Help desk technicians are available from 7am-8pm EST Monday-Friday and 8am-4pm EST Saturday and Sunday.

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The Bottom Line

This is a great resource for those seeking work within government agencies. As an official U.S. government website, job seekers on USAJobs.gov can be confident that they are avoiding the employment scams that can be found in other job search engines. However, the number of listings found within USA Jobs simply cannot compare with the extensive reach of other job searches. USA Jobs is a good starting point, but is not likely to yield the quantity of employment options that can be found elsewhere.

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User Reviews

Star Rating

4.0

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53 Reviews

Review Breakdown

5 grade

43%

4 grade

26%

3 grade

19%

2 grade

1 grade

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Kort Kort Hopkinsville, KY

I have had several experiences with this company online. There were several points that I was in the job market and somebody referred me to this company. There were several jobs and the descriptions of the job were good and detailed. All of their descriptions were great. I did have to talk to customer service a few times and the few times that I did, they were professional and very thorough with me: The one thing that I don’t like about this company is actually the website. There are a lot of things on that website that are difficult to find and not very easy to navigate back-and-forth. The pages are very jumbled looking and it is not well organized either. But my overall experience, it was good and I really enjoyed the customer service.

5 years ago

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Kibitzie Columbia, TN

I have landed a few jobs from here. The process is great. daily emails are sent to me on the saved searches I created so I am first to know. The status is updated in a timely manner depending on how fast HR can work. I know they are busy people. There is an archive so you can place previous jobs there and not clutter up the list when they get old or completed the process. I like how you can save your documents and easily upload them when you need to. It makes the process so much easier.

6 years ago

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Maxwell Williams Victorville, CA

My wife and I have been using USA Jobs for years. In fact the job that my wife has right now was found and put in for at USA Jobs. We have referred family and friends to USA jobs. They have also gotten employment through USA Jobs. It is very helpful that you can also put your resume on there. They present government jobs and civilian jobs as well.

4 years ago

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Kenneth Brooks Newburgh, IN

I like the ability to select the types of jobs I am interested in, how long I want to continue searching for a job in my chosen field and being able to save different resumes in their system. I dislike the search function, you have to be really mindful of too many parameters to focus in on a particular job.

4 years ago

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Kirstie Pursell San Antonio, TX

The sight is very easy to use. It is a little hard at first to get your resume in. But after all you have to do is answer questions for the individual jobs. You can easily see your status on your home page so you aren't left wondering

5 years ago

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Ruth Puyallup, WA

If your retired or prior civil service. USA jobs is great place to find government job openings. They list them for all over the country plus some for over seas. You can apply thru the site. For folks with out prior service there are positions that are open to everyone. It’s a awesome site

6 years ago

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Debra Millender St Louis, MO

Great way to find a DoD job all over the globe. They break it down as to who came apply to make it easier so you don't waste your time. USA Jobs is where I found my current position that I have held for 4 years now. Love this site.

6 years ago

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Ray Reyes Fuquay-Varina, NC

One of the best website when I retired from the military I use it to search for a Job and I found what I was looking for great service and now I am working on what I like. I will recommended to anybody with my eyes close.

6 years ago Edited September 14, 2021

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Heather Milke Olney, MD

You have to be on USA Jobs if you want to land that all important federal government job. The system makes it easy to search for jobs that fit your criteria.

5 years ago

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Mr Fields Manning, SC

I love the website. There were tons of jobs posted to the site. I received several interviews after posting my resume to the site.

5 years ago

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hminfo Olney, MD

USA Jobs is a great tool for finding a federal government job. The improvements over the years have made it much easier to use.

5 years ago

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Bethany Rockville, MD

What I like USA jobs is that you can save your updated resume and supporting documents in your account so you don’t have to upload them every time.

5 years ago

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Cdavid St Louis, MO

USA Jobs is very helpful when searching for a government job. I like the resume builder that you can save and use again.

5 years ago

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Erik Lewis Minneapolis, MN

I found a job via USA Jobs so I kind of am a fan however the interface and upload functions were clunky.

4 years ago

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MNO O Lawrenceville, GA

I really appreciated the ease of using USA Jobs. I was able to search for any government job available.

5 years ago Edited October 20, 2021

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Eric Asare-budu Mechanicsville, VA

The website is each to use and gives you access to a lot of federal jobs. It easy to update or change your resume.

5 years ago

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Aline Muhssen St. Petersburg, FL

They are very helpful . I receive lots of job emails. I hope to continue to receive job emails. It is great!

5 years ago

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Larkins ,

Good place to find government jobs. However the search engine can be a little difficult

5 years ago

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Matters Norfolk, VA

Great resource. Smartly developed and it actually works. I found my current job through USA Jobs!

6 years ago

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erika tarke Tallahassee, FL

Love this job navigator! They have the easiest website to control!!!

4 years ago

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Madeline Baker Akron, OH

Great insight! I am college senior so I am a frequent visitor of job sites!

5 years ago

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seanth57 Columbus, GA

I have used this company many times, always great customer service and support.

5 years ago Edited September 14, 2021

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Noor Hamad New York, NY

a lot off good jobs and easy to use, good for everyone

5 years ago