Glassdoor's services are free to job seekers. Pricing for job posting on Glassdoor is location based. Posting in a smaller city tends to be less expensive than posting in a larger city because it costs more to drive traffic to jobs in populated cities with many other competitive employer listings. The cost can range from $99 (for one job) to $499 (for 10 jobs), depending on the city and posting package the job recruiter selects. An exact pricing quote can only be obtained after filling out the job listing information. By signing up for a 3 or 10 job slot subscription, the client gets the first 7 days free and can cancel anytime-so it is essentially a free 7-day trial.

Reach

Glassdoor receives over 17 million hits monthly, and they have over 8 million reviews on their site.

Resources and Learning Materials

Glassdoor's blog for job seekers and employees contains articles that discuss:

Branding
Career advice
Interviews
Jobs
Resumes
Reviews
Salaries
Salary transparency
Watercooler

The blog for employers covers:

Customer success
Employee engagement
Employer branding
How to use Glassdoor
Industry trends
Job advertising
News and events
Talent acquisition

For employers, Glassdoor provides a detailed guide to responding to reviews, both positive and negative. This includes who should respond, tips to stay on top of reviews, and why bad reviews are good for business.

Special Features

The most obvious and unique draw to job seekers is Glassdoor's review database. They can access CEO approval ratings, salary reports, interview reviews and questions, benefits reviews, office photos, and other information that may shed light on a particular company. Aside from discussing a personal acquaintance's experience with a company, this is the next best thing. In fact, it might be better, as reviews are written by a number of people over a span of years, and may include company responses. Another feature Glassdoor offers is updates on current company and job trends by location, industry, and job title. Job seekers can see which jobs, companies, and cities are most popular based on what others are searching and sharing on Glassdoor. Employers enjoy five basic features with a free Glassdoor account:

Update company information. This could include the number of employees, industry information, company description, corporate logo, photos, mission, benefits and perks.
Manage reviews. Businesses can get feedback, both positive and negative, and have the opportunity to respond. Glassdoor offers a free guide to responding to comments in a way that shows the company values feedback and transparency.
Gain competitive intelligence. Businesses can gain an accurate picture of which companies are competing for the same talent.
Learn more about candidates. Employers get a demographic breakdown (gender, education, and years of experience) of visitors to their company page, which may give them an idea about who to target for jobs.
See which jobs are being clicked on the most. Being aware of which jobs are most appealing to job seekers can help employers write better job titles and descriptions.

Beyond the free company page account, employers can promote their brand and actively advertise jobs to candidates. Services include integrating their profile into Facebook, accessing advanced analytics and benchmarking, and advertising jobs on competitors' profiles.

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The Bad

Experience
Customer support

Experience

The company was founded in 2007 after Rich Barton (co-founder) posed a question to Robert Hohman (another co-founder): "What would happen if someone left the unedited employee survey for the whole company on the printer and it got posted to the Web?" Experience-wise, the company is about ten years behind the first job search companies.

Customer Support

The company's customer support could use some improvement. There is a help center where users can submit a form to be contacted, but no email address or phone number is provided for job seekers with questions. A sales number is provided (888) 355-9323, but the recording encourages job seekers to "continue to use glassdoor.com." A live chat feature would be helpful.

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The Bottom Line

Glassdoor is the best resource for getting acquainted with a company's culture, management, and employee satisfaction. Its review database is unmatched and can help job seekers create realistic expectations for working with a particular company. This information alone doesn't necessarily help someone find a job. But by following company pages, potential candidates can be made aware when jobs are available and be prepared by tracking industry and company trends.

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User Reviews

Star Rating

4.2

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218 Reviews

Review Breakdown

5 grade

47%

4 grade

31%

3 grade

15%

2 grade

1 grade

Sentiment Criteria

Value

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Tanner Cook Gilbert, AZ

Glass door is a good website to get a little more information on jobs, but I’m always cautious when I would look at the reviews. I know that people are more likely to leave negative reviews than positive reviews, so I try to take those with a grain of salt. In any event, this is a resource I used in my last job search and found it as a useful tool.

7 years ago

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Michael Lyman Salt Lake City, UT

I had to use Glassdoor for a continuing project in college that required me to research jobs and companies. I really like how Glassdoor is setup and the information they provide. Being able to see people's reviews of a company is a great idea. It's been extremely interesting to see what people really think of the places they work. I like that they also provide real salaries, real reviews on interviews and benefits. In the future if I am looking for a new job I will definitely use Glassdoor.

9 years ago

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bobby deter Cumberland, MD

Alot of emails for jobs i do not want or emails to apply for jobs that I have already submitted through there website. I apply through there website for a job only to get the same email over and over again all week long. But overall it has been useful

4 years ago Edited February 8, 2022

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Lindsey American Fork, UT

I've used Glassdoor multiple times in search of salary information, information about jobs in general, and people's reviews of working at specific jobs. I've never paid for the service, so sometimes I haven't been able to view some things on the site.

8 years ago

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Susan Stewart Salt Lake City, UT

I looked into getting a part time job recently that would be flexible with my schedule. My daughter suggested using Glassdoor to look for jobs. While I still haven't found a job that I would like, the website was very useful. I really liked the rating system and being able to see other people's reviews on the companies they worked for.

9 years ago

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Cam Hall Palmyra, VA

Glassdoor is a great value proposition and experience - offer your job background (a review, salary info, or other data that’s anonymized), and you get access to everyone else’s notes. It’s great, but knowing that low barrier to entry it does have a tendency to have companies try and pump up their own review scores, include inaccurate info, and also include many squeaky wheels without a balance in reviews.

4 years ago

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Andrea Thomas Bellevue, WA

Glassdoor was pretty simple to use online, but required you to sign up and fill in a lot of information before barely getting any information in return. Once you’re set up there’s a lot more to obtain, which is great. I didn’t realize glassdoor also helps with finding a job. I had come across glassdoor to look into salary information. I would definitely use it, but would warn people that if you don’t like signing up for an account, even if it’s free, then you may want to avoid the site.

5 years ago

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Corbin Short ,

Glassdoor by far has the most data of any job search site. It was super helpful for me in preparing for interviews for a lot of different companies. As a job search function, it was less helpful because I was typically applying to jobs through company recruiters. But even if it is less helpful to you for finding jobs, it is still helpful once you have interviews lined up.

5 years ago

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Melanie Vancouver, WA

I like that Glassdoor shows salary ranges for companies and different industries. This is has really helped me to understand what my expectations should be while searching for a job. My only critique is that the information for a particular company is not always complete. So it is really a better tool for getting a general idea, rather than finding exact information.

6 years ago

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Raven Brodsky New York, NY

Great place to look into salary information, but companies like to tell people those numbers are "inflated." As a person who has shared my salary and see the salary of my peers, I think the companies are lying.

5 years ago

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Nicole LeBaron Provo, UT

I used Glassdoor while looking for a second job in college. The website is easy to use and lots of options come up, but I always got lots of emails and ads on my computer that bothered me too much.

7 years ago

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Gaju Shrestha Herriman, UT

Glassdoor provides very useful information on overall rating and useful info about companies how it is to actually work for a company. I have used glassdoor to read comments from actual or former employees from the companies I have applied for jobs. I was also able to know the salary range for the job I applied.

4 years ago Edited February 2, 2022

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Sarah Huda Los Angeles, CA

Given that their salary information is based on user data, it doesn't always have what you're looking for but is the only website that actually works on providing salary information (especially since employers won't tell you...).

4 years ago

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Cece Valentine San Antonio, TX

Really good place to find jobs and careers. Sometimes when you send application through Glassdoor, I call the job place and said they never received it, so I send it again and they got it. But other than that, it has lots of jobs available and they send you emails of new hiring of specific fields you are interested in.

4 years ago

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Karen Torino Tallahassee, FL

Glassdoor is my go-to site for researching salaries in my field across various cities and states. I do not like that they limit your access to the site if you do not make an account, but the information I have seen has been helpful.

4 years ago

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Gabe Burton Riverton, UT

Easy interface, listings and stats are almost always current, and I like the feature where you can look at past employee's opinions, it really helps me narrow what kind of job I want, and what kind of people I want to work for.

5 years ago

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Eban Beltran Arlington, TX

Glassdoor is great overall and definitely a go to for me to learn about a company’s culture and decide if it’s the right fit. I think it would be great if they could show a company’s user rating based on different categories of employee demographics.

5 years ago

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Kevin Malone Washington, DC

I have been using it for a while now to search jobs mostly but I've never received a positive response off of Glassdoor. I would, however, keep using it because there aren't many options available and most of the jobs are posted on a very few platforms.

6 years ago

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AF ,

I love the idea of Glassdoor, to be able to learn more about a company from anonymous employees. I like you read reviews from people that feel like they be honest and open. Sometimes I would like to see a larger sample size.

6 years ago

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BrooklynWriter Brooklyn, NY

The employee reviews are worthwhile -- especially regarding company culture and leadership. However, take the salary guidance with a grain of salt. I've found they're almost never on point. People don't like to report their true salaries, even anonymously.

6 years ago

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Dawn East Tillamook, OR

I use Glassdoor to check companies that I will be potentially working for. It helps to be able to see what other people think about a company I want to work for. I used it when applying with a company in Oregon and am so glad I did!

6 years ago

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Megan A McEvoy Tallahassee, FL

I love looking at the job listings on Glassdoor. I have found their listings to be very accurate, and they have such an easy application process. I was able to find several job options on their website that worked with my location and schedule, and this website actually got me one of my first jobs at college!

6 years ago

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Katherine Whyte Miami, FL

There are super useful employee reviews for many different companies that provides you with an accurate idea of the work environment you would be interested in. I have used this multiple times when wanting to gain a better understanding of the companies I apply to.

6 years ago

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Jason Brown Lehi, UT

I've used Glassdoor as an employer to compare similar company's ratings and feedback so I can make adjustments to comp and benefits. It also has been interesting to see what former employees had to say about working for me.

7 years ago

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Dee Farquharson Washington, DC

I liked using Glassdoor to get an idea of the culture and environment of an employer. I was also able to submit reviews for my own former positions. The reviews are moderated to guard against false reviews, which is good. I haven't been able to find an actual job listing for my area, but it's great for checking out what the employees are saying.

7 years ago

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Angela Nelson Pleasant Grove, UT

Glassdoor has been very helpful in getting an employee perspective on companies. I have used it for my own job search and also to help friends and family with their job searches. I think this is a very needed service and information.

7 years ago

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LeAnn Baytown, TX

I use Glassdoor to look for a job. The website is great. And I love that you can read the employees comments about companies and see salary information.

5 years ago

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Brinley Knowles Smithfield, UT

Whenever I am trying to find a good job I make sure to look at Glassdoor. They have such a great variety of jobs and they make it easy to find one that suited you best.

7 years ago

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Kara Wain Bonifay, FL

Easy to navigate website that updates quickly, option to send emails to you directly for opportunities that match your qualifications. Good option to look up jobs and other opportunities and see their rating.

4 years ago Edited March 2, 2022

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hemant mahidhara Grafton, MA

I have used Glassdoor extensively to research companies and their culture before applying for jobs there or accepting offers. Gives me good insight into the working conditions and growth opportunities.

5 years ago

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Bethany Rockville, MD

Glassdoor is very helpful for getting potential employer’s information. I usually search this website for interview questions, salary level, and employees reviews before interview or considering the offer.

5 years ago

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Florencia Angelica Leeds, LDS

Gives a good idea about companies, roles, and interview expectations. Reviews are based on personal experiences which can vary drastically from person to person. So not really a true reflection on the overall company.

6 years ago

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Ben and Cin Kenilworth, NJ

I like that Glassdoor gives me a profile that tells me how much I should be earning based on my experience and resume. Finding jobs is easy even if getting callbacks from employers can be a little scarce.

6 years ago

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Maryann Renteria (Mckrae) Riverton, UT

I love Glassdoor and am glad that it exists! In looking for a new opportunity I like that I’m able to find all the important information here. It’s helped me make decisions on future employment.

6 years ago

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Jonas De Olveira American Fork, UT

Glassdoor is a very helpful tool when looking for a job. There is honest feedback from former and current employees. It helps you to know what to expect before you apply and interview

7 years ago

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Virginia Rosenthal Pleasant Grove, UT

The "Salaries" feature has been helpful in benchmarking how much to ask for in compensation when getting a job offer. I advise individuals in negotiating salary and the salary resource is great.

7 years ago

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Jaid Clark Yuba City, CA

They have great reviews of companies from employees that have worked there. You can find all kinds of answers to questions you may have.

4 years ago

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Jordan Bell Orem, UT

Glassdoor is a great place to look into a company when searching for jobs. They give you reviews from actual employees and average salaries for the specific job

4 years ago

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Uncle Reviewer for Fundraiser Syracuse, UT

I've used Glassdoor when looking for job comparisons and pay information. Though it's an easy to use site to use, I don't have complete confidence in their posted wages.

4 years ago

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Jim T Nashville, TN

Glassdoor has been an essential part of my job hunting experience and also career exploration experience. I wish more info were available on the free site!

5 years ago

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Dreama Wright Edinburg, VA

Easier to actually apply to jobs than a lot of job searching websites that don't ever seem to take you to the right place and not as many annoying useless emails.

5 years ago

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Elizabeth Klemm Tallahassee, FL

I have applied to multiple jobs on Glassdoor during my high school and college careers and their application process is very comprehensive and easy to fill out.

6 years ago

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Dasha Directo Provo, UT

I've been both a user trying to find a job on Glassdoor and an employer using Glassdoor. It's easy to use and many people use it, so there's a lot on there. It's easy to use.

7 years ago

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Brian Cowley Riverton, UT

It is a good website that has helped me to look for jobs and to help me better understand the industry standards for positions pay.

4 years ago

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Steve Colella Coraopolis, PA

This is always my first place to check for jobs or to research companies. They always have a wealth of information and reviews to read.

4 years ago

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Carnell Douglas Belleville, IL

I never found a job using this service but it does give you a good glass window in to numerous amounts of companies that’s very convenient

4 years ago

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Pauline Causse Provo, UT

A feature I like about Glassdoor is that it sends me listings that match my profile. It takes some of the load off of from the job search

5 years ago

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Jun Chen Columbus, OH

I like to use Glassdoor while job searching because it can provide employer’s salary level, company’s interview questions.

5 years ago

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Victoria Tschirhart ,

I like them. I use them to learn about companies bevels working for them. You can learn about salary and get employee reviews.

5 years ago

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Jazmin Redmond, WA

I found some good opportunities on this website. I applied to several jobs and got one from the reference on this website

5 years ago