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Author: Kalicia Bateman

LAST UPDATED: May 4th, 2021

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Star Rating

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5 Reviews

Review Breakdown

5 grade

40%

4 grade

20%

3 grade

20%

2 grade

20%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Gordon Mancuso

Consistently provides excellent internet service. When I have had issues they have fixed them promptly and gone beyond my expectations. The only negative thing I can say is when they recently improved their plan offerings, they didn't tell me about the new cheaper/faster plans but kept me on the old plan until I noticed there were new options. All in all, if I can't get municipal fiber (which was the best internet I ever had), Sparklight has been the next best thing.

6 years ago

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ZORANW

The few times I've had to call customer service for a internet slowdown the technicians were extremely helpful and courteous.

6 years ago

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L Rio Rancho, NM

Much better than Charter or Century Link. Responsive to customer

6 years ago

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John Idaho Falls, ID

Excellent Internet Service and various options for speeds desired.

6 years ago

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Frederick

Monthly rate too high ($215.00) for internet and WiFi

6 years ago