Optimum Online

Name: Optimum Online
Rating: 1.8

Is This Your Business?

1.8

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73 User Reviews

3.6

Overall Score

Compare

1.8

star star star_border star_border star_border

73 User Reviews

3.6

Overall Score

Compare

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Joseph

Their signal comes over a cable so there's never an interuption.

7 years ago

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B alexander West Hempstead, NY

Poor service, bills you until the end of the billing cycle even if returned all equipment and cancelled service! Charging $140 for 4 days of service!

7 years ago

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Juan Garcia Dallas, TX

Worst, monopoly in my town with no choice. Would love to use anyone else.

8 years ago

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Stephen Greczyn The Bronx, NY

Live in New Jersey very close to NYC. My internet is dropping 20-30 times a day now. Looking for other alternatives.

4 years ago

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allen M Patchogue, NY

The worst customer service ever. Had to cancel my entire service with them over getting a 9 year old remote replaced.

4 years ago

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LUIS COLON

Worse company ever, Technician was yelling at me company would not do anything to rectify situation

6 years ago

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Gerald

they can improve their equipment reliability

6 years ago

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John Franklin Lakes, NJ

lately it has been a nightmare. Their customer service is terrible and some of the billing practices are wore.

7 years ago

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Bienah

Minor speed and connection problems although They charge to much monthly.

8 years ago

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Andrew S Mancuso

Never a problem. Consistent speeds and low cost

8 years ago

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Eric Metzger

Average, nothing that would enable me to say a higher amount

8 years ago

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Frank Ruiz Sr.

Good connectivity. Too expensive as a stand alone service

6 years ago

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Joseph Haledon, NJ

Horrendous customer service! The friggin worst! Charge so much for simple service..

6 years ago

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Raymond

Internet is unreliable. Servicemen are solid.

7 years ago

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Robert McKenna Bay Shore, NY

High rates due to no competition makes them unresponsive to customer requests or needs.

8 years ago

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Carole Englishtown, NJ

I think their customer service and service in general is disgraceful.

6 years ago

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Michele

Horrible, customer energy''s to make notes and no computer answering service

7 years ago

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Sophie Mirabal

drop service issues,forever wait times to speak to rep

7 years ago

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Pam Coleman Massapequa, NY

i have to reset the modem at least 2x a month

8 years ago

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Mike

Horrible internet service and worse customer service

6 years ago

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John Laski Wyckoff, NJ

Expert staff of "excuse providers" and "con-artists."

6 years ago

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Seung Kim

Expensive and slow and horrible equipment

8 years ago

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pat mets Shirley, NY

The service is slow, spotty and they don't care

8 years ago