Name: Midco
Rating: 1.6

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Tim I Madison, SD

This is the worst company that I have ever dealt with. They can't even get the installation right. We have spent hours trying to get them to fix the mess they made - and we didn't even want the service in the first place! There is no way that I will ever consider using them and my advice to you would be the same. They SUCK!!!

6 years ago

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Revolutionary Patriot Saint Paul, MN

Midco constantly has outages or failure in equipment to justify the prices they set for services. Customer service is great in the aspect of talking to a person but if you want issues resolved that’s were the benefits end. Have been let down with this service too many times to say anything positive about it.

6 years ago

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Hangry Rapid City, SD

Very unreliable speeds. Without internet once or twice a month during peak weekend hours. I owned m modem, and when I canceled they tried to charge me for my modem. Best part is it is not a modem that they offer for lease. Lucky I save all receipts

6 years ago

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turbodiezel Mobridge, SD

my bill has increased 20$ in the last 5 months. cable internet up 10 month discount went from 13 to 10 taxes and fees and a couple other hidden charges or so called discounts gone. lack of options in this area tie my hands.

7 years ago

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Curtis Cambridge, MN

The internet when it works is really fast. Randomly,.... it just drops out, so streaming your favorite show becomes a major hassle for $70 a month. I would switch services if they’re other choices for my area.

8 years ago

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Darius Bismarck, ND

Slow upload and download speed, struggles to support more than 3 people on the internet, constantly cuts out and shuts off, and their servers are slow. If possible, do not purchase anything from midco if you live in the US. Totally deserving of a 1/10

8 years ago

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Kevan Lary Lead, SD

Quality is well below average , have to unplug system at least once a week to restart Customer Service is a joke , most of there answers to questions “I don’t know”. They are not trained just give them a headset and answer calls with no help. Terrible, Simply Terrible

8 years ago

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carter vg Sioux Falls, SD

They are crap. Hours spent on phone and service people coming out and nothing ever gets fixed. Internet speeds are terrible. If there's more then 2 people on device nothing works. This product is junk and always will be. Take your money elsewhere.

9 years ago

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Darrin Schwind Minneapolis, MN

Midco sucks. It constantly drops the signal and when you do manage to get the signal it is abhorrently faulty. Go with anything instead of dumping money in this crap of a product. It is absolutely worthless!!!

4 years ago

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Keondra Cambridge, MN

Midco is the worst cable and Internet service I ever had my Internet and cable services always going out or they always talking about they are update to it but still it never fixes my services

4 years ago

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Craig Johnson

I hate this service. We pay twice the price for 1/2 the service. Always going out. Going to petition the city to let other competitors in this market... for now we are STUCK with SUCKY, EXPENSIVE SERVICE!!!

5 years ago

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Autumn Chicago, IL

They are awful. The internet goes out all the time. Like it did for me last night and this morning! And you pay a lot for this garbage service. If you can pick anyone else in town, do it!

5 years ago Edited September 14, 2021

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RandomWitch Grand Forks, ND

We are paying for upgraded internet yet it is SOOOOOO slow. ALL THE TIME. It doesn't even connect most of time. And I've tried everything. There's only one device on the wifi and it's horrible.

5 years ago

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Cleo Reynolds ,

They double charged me and made my account go negative and just said sorry it’ll take three weeks to send it back to you. There is frequent outages and they are higher priced.

5 years ago

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MIDCO

no matter what time I called thwem they are always available, and my problem is fixed

6 years ago

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Jeanne Madison, SD

Good luck getting any help. Wait on the phone for an hour before you talk to someone and then they can't help. Poorly trained and not enough technicians. Try to blame problems on us.

7 years ago

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Colin Stephen Lawrence, KS

For the price we pay for internet the speed of it is pathetic. When im the only person on our network i cant watch any video in 1080p60. If you have any other option you should take it.

7 years ago

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Linda Sioux Falls, SD

ABSOLUTELY RIDICULOUS I have been on hold for 24 minutes and 46 seconds so far!!!!!! There is no excuse for this!!! I received my bill on June 3, DUE June 4... are you kidding????!!!!

7 years ago

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Jim Albright Sioux Falls, SD

I recently bought a new I Pad. Three calls to Midco service and they could not get my I phone to accept my new password. The customer service reps. We’re lacking the knowledge to assist.

8 years ago

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Chase Fargo, ND

Their internet is very very slow with Midco, Hype train was real when they came Fargo area, Cable one is still the best as far as how fast the internet is, maybe not the customer service part.

9 years ago

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Timothy Brunnette

Any time you need customer service from them, good luck. The customer service reps you get on the phone are a bunch of snobs. All I needed was basic internet service and they could not get it right. Off to century link I go.

10 years ago

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Don Kopecky IL

They are utterly inept. I ordered service, never got it, and still they try to bill me. Tried to call customer service and was left on hold for 2 hours. Horrible!!!!

9 years ago

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Kirk GW Lawrence, KS

The WI-FI gives out (gets throttled) at a specific time like 5 or 9 pm, which is annoying as that is when home wifi is used. This is a horrible product would not recomend.

9 years ago

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Andrew Lawrence, KS

The internet is highly unreliable and does not provide nearly enough to play any video games online especially when I am disconnected from them every half hour.

9 years ago

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Thomas Herd Blackhawk, SD

All agents busy, on hold way too LONG, so far now 18 minutes Called twice over 2 days - same results Everything S L O W

9 years ago

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Alan

Good Service and quick respose on trouble calls

6 years ago

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sam

They did make me an offer after my first year but they never applied it. They treated me as a retarded person

7 years ago

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Al Davis

This cable company rips us off. They overcharge us and use the internet to avoid response, even allowing us to respond.

9 years ago

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Everett Krueger Wahpeton, ND

It was created in 1933 and has same technology as then. If you have another choice take it.

6 years ago

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Nate Lawrence, KS

Absolutely horrible. Less than 1 Mbps. Customer support phone line wait was ridiculously long.

8 years ago

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Paige bergeland

Horrible customer service. Very rude people you are better off watching Netflix.

10 years ago