EarthLink Internet

• Variety of Network Types
• Plan Options and Pricing
• Additional Benefits

Variety of Network Types

EarthLink offers customers fiber internet and wireless home internet. These two options have their advantages and disadvantages, and your best option will depend on availability. The good news is the internet provider may offer more than one option for your area. If you're looking for cutting-edge, high-speed service, ask about fiber. If you're in a rural area where you can't seem to find much more than dial-up service, check out wireless home internet. Looking for something that is a compromise between speed and price? Consider EarthLink's broadband services.

Plan Options and Pricing

EarthLink Internet Experts work with customers to determine the right plan at the right price to create the right connection for customers.

• Fiber Internet — starting at $59.95 per month, speeds up to 1 Gbps
• Wireless Home Internet – starting at $59.95 per month, data up to 150 GB per month

The actual speeds may vary based on location, the number of connected devices, and systems used. Prices can also vary based on your location.

The Fiber Internet plan uses fiber-optic technology and has no data caps or credit checks. The starting monthly cost of this plan is $59.95. There are also additional fees:

• Installation fee — $79.95
• Modem fee — $12.95 per month

The Fiber Internet plan has a twelve-month contract and an early termination fee of up to $200.

The EarthLink Wireless Home Internet plan uses the same towers as your cell phone and has no annual fee. The starting monthly cost is $59.95.

• One time setup fee — $79.95
• Modem fee — $14.95 per month 

Additional Features

EarthLink ISP subscribers have access to several benefits as part of their high-speed internet service plan.

• MyEarthLink Portal
• My Account
• Free Premium Email for Fiber Internet Customers
• EarthLink Support 

With the MyEarthLink Portal, users can customize their internet browser homepage to stay up to date on the news, sports, social media networks, etc.

Every EarthLink user has access to their account to allow them to manage their internet billing online.

Fiber Internet customers can set up a premium email account with EarthLink which also comes with a mobile app for convenient use. It also includes virus and spam protection and the ability to use personalized email addresses.

Wireless Home Internet customers also have access to an account management portal and a mobile app for their phone.

EarthLink Support provides tech support to customers, as well as assistance with their account. EarthLink’s customer service team is available via chat or phone.

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• Speed Variability
• Plan Transparency
• Limited High-Speed Range

Speed Variability

While the customers of EarthLink will be able to choose from a wide variety of different technologies, these options may not be capable of high speed. Every specific location has different speeds based on varying factors, the customer will have to check with customer service agents to get exact speeds for their area.

Upload speed varies by area as well. They are generally slower than the download speeds, but this is fairly standard for the industry. Interested customers should check with EarthLink to see what plans and what speeds are available in their area.

EarthLink's top speed of 1 Gig is fairly competitive for the industry, though there are other internet service providers with download speeds greater than 1000 Mbps.

Plan Transparency

Unless you contact EarthLink directly, it can be difficult to determine whether your location has access to certain plan and what price the plan will be. EarthLink could make information about its plans more easily accessible on its website.

Limited High-Speed Range

EarthLink can help customers in all 50 states because of its EarthLink Connections program with Viasat and HughesNet. The two satellite providers can get almost anyone internet access. 

Additionally, EarthLink is one of the largest DSL providers in the United States. You might have luck finding an EarthLink DSL plan in your area.

But EarthLink's fiber optic internet offerings are much more limited to a select few regions. Fiber internet is one of the fastest and most reliable connection types, so if you have the option to choose fiber, it's worth going for. It's unfortunate that EarthLink doesn't have a more widespread fiber network.