La Quinta Inn & Suites advertises its promise to provide free high quality amenities for all guests in general but business travelers in particular to "relax, recharge and enjoy". These free amenities include:

free Bright Side Breakfast®
free high-speed Internet
exclusive Bright Morning Bed® with a pillowtop mattress.

The hotel's business centers have flat-panel HDTVs and spacious, bright in-room work areas with ergonomic "task" chairs. Swimming pools are said to be available at most locations. There is also an on-site gym or complimentary passes to a local gym. Most La Quinta Inns are conveniently located near restaurants and shopping malls. Room types and setting vary by hotel. Company-owned hotels are standardized. Franchised hotels vary more. Each guest room has a:

television
iron
hair dryer
coffee maker

Positive feedback from guests typically revolves around the free breakfast options and the pillowtop beds:

Breakfast offers both cold and hot options. The first morning fresh fruit salad was provided but only bananas and apples were on the buffet the other two mornings.
Hot options varied from day to day with make your own waffles, instant oatmeal, toast, scrambled eggs and breakfast potatoes remaining a constant. Cold options included yogurt, cereal, hard-boiled eggs, breakfast pastries.
Breakfast buffet staff were very attentive and refilled things constantly. Hot sauce is provided.
The Beauty Rest pillow top mattress is so comfy...sheets are soft, and the pillows are great. One guest commented on it at checkout and the staff gave her a card with the information about the mattress, and purchased one for her home.

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The Bad

Authenticity
Consistency
Complaints

La Quinta may have some authenticity issues regarding its Spanish/South Western themed décor that makes it unique. Unfortunately, the southern roots of the architecture have been watered down by its franchising of older hotel chains like the former Budgetel Inn. Speaking of the franchised hotels, they lack consistency in amenities, so guests can have totally opposite experiences at two different hotels in the same area. The company-owned hotels have standardized accommodations, but which ones do and don't will be something guests have to find out after they get to the hotel and check in (i.e. when it's too late). Standard complaints:

usually no on-site dining on the premises (outside of the free breakfast)
Towels provided on the first day of stay were good, but the next two days the towels provided had definitely seen a lot of wear, were both rough and greyish rather than white.
The toiletries were okay but guests recommend bringing your own if you like a bit of luxury.
No ketchup provided with breakfast. Have to bring your own.
Rooms facing the street are loud throughout the night and early morning.

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The Bottom Line

If you're going for the Spanish theme, you may be disappointed. The building may also lack updating on the outside. Once inside, guests are typically impressed with the accommodations. Amenities vary from one hotel to the next depending on if it is a company-owned hotel or if it a franchise. Franchises function a bit more independently and may not be up to the La Quinta brand standards. Prices are reasonable-especially when getting hotel discounts through a third party or membership benefits, but people generally wouldn't say it is worth paying regular price. Major highlights include the full service hot and cold breakfast and the trademarked pillow top mattresses and pillows in the guest rooms. Guests also will appreciate the hotel being pet-friendly and having free internet access. Non-smokers will love the 100% smoke-free premises but smokers will not share the same sentiment.

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User Reviews

Star Rating
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3.4

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236 Reviews

Review Breakdown

5 grade

31%

4 grade

29%

3 grade

11%

2 grade

8%

1 grade

21%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Judah Loeffler

With all the hotels I've stayed in over the years, I would have to say the LA Quinta Inn in Seguin Texas off Hwy 46, and I-10 has to be the nicest I've ever stayed in. The room was awesome, so very clean, crisp sheets and actually smelled good. The employees were so nice, and were eager to help with whatever was wanted or needed. The front desk clerk was so nice and got my group checked in promptly. The housekeeper manager was awesome also. I will definitely come back to this location. Kudos to you all.

4 years ago

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Catherine Reymer Saint Augustine, FL

My husband and I stayed at the la Quinta in Rock Hill , South Carolina during the storm, Doria, trying to get to our house in St Augustine. The date was Sept. 5th. A desk clerk , Nanette, went above and beyond with her kindness. We had a cat and we were told that the hotel was only dog friendly. She made sure that our reservation was honored. She used exceptional common sense. We were very grateful for making an exception concerning the pet issue. La Quinta should hire more employees such as Nanette.

7 years ago

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Maria

I stayed at a La Quinta when moving from Montana to Nevada and it was late at night and they were very nice to me and allowed me to keep my pet in the room. It was cold outside snowing some so i really am grateful to be able to keep her in the room. I believe they charged me $10 more which i was glad to pay. The clerk was very nice and helpful too.

7 years ago

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Wendy Shaw New Haven, CT

Definitely enjoyed my stay at the La Quinta Inn. Enjoyable staff. Beautiful rooms. The property I stayed at featured a pool ,free breakfast, free parking and shuttles. The amenities were great too! 24/7 front desk attendant was helpful also. Walking distance to fresh sea food bar a grill..Will definitely stay again.

4 years ago

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Jacks Friend Riverton, UT

I loved staying at La Quinta Inn. When I got there late at night, they were still awake and ready to help me. When there was trouble with my rental car, they were able to shuttle me to the place I needed to go. La Quinta Inn is the best hotel EVER!

4 years ago

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Cheyenne Taylor Louisville, KY

I would like to show appreciation for the housekeepers of the Laquinta Suites at location 13825 Terra View Trail Lou. Ky. For amazing hospitality especially our Favorite House Keepers Mrs. Robin& Ms.Laura..made us feel like family..again AMAZING Hospitality! 5 STARS FOR SURE .. Camacho Family

4 years ago

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Marla Fitzpatrick Fort Worth, TX

The Laquinta Inn in OKC by the airport was very clean and accommodating. Jillian the manager helped me out and took care of me. She was professional and very pleasant. Good job to all the employees there. Thank you for a nice stay!

5 years ago

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Eddie Rios Ogden, UT

La Quinta Inn is certainly more upscale than the common motel out there. I have utilized their accommodations and was very pleased at the cleanliness of rooms. They have great amenities as well. Price was perfect for what we needed at the time. Excellent all around.

6 years ago

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Hannah Pleasant Grove, UT

The ones I have stayed in are always clean and well furnished. My family and I use this hotel every time we go to disney land. It is nice and close the the park and affordable. The free breakfast is satisfactory. Customer service has always been great.

8 years ago

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Christina Lockett Frederick, MD

La Quinta Inn was a beautiful Inn. As soon as we walked in the floors were nice and shiny we could see our reflections in it. The staff was kind and wonderful they helped me and my family book a room. When we walked in the room I could smell the cleaning supplies that they used to clean the rooms. The beds were all nicely made up with an extra blanket on each bed. I would certainly go back to the La Quinta in the future.

5 years ago

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Bessie B Gilbert, AZ

We have stayed at LaQuinta many times over the years. Their rooms were always clean. They are very accomidating if you need to arrive late or you need extra ammenidies in the room such as more towels or pillows. Also they would make sure i could get a main floor room since i have problems with stairs. Their breakfast was clean and the food was warm and they wouldn't run out of items. Good variety of choices too.

5 years ago

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Tyler Strieby Lehi, UT

Our family recently booked a local hotel at one of La Quinta's competitors. However, after checking in, we realized that the hotel we booked was unhealthily dirty. We didn't want to ruin our short family vacation, so we quickly checked out of that hotel and headed to a La Quinta Inn right down the street. The La Quinta Inn was spectacular! Their front desk got our family right into a comfortable and CLEAN room, their pool was amazing, the staff was friendly...Thank you for saving our vacation!

6 years ago

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Trey Farner Norcross, GA

Staying in a LaQuinta was amazing. I stayed once with my dad for a soccer trip and it made me feel like I was still at home. And checking in was a breeze and the fest lady was super nice and helpful. And when we asked for more towels she did so with a smile on her face and made me feel more comfortable. Thank you for the amazing service. I would definitely recommend to a friend.

6 years ago

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Malia Barnes Salt Lake City, UT

I recently stayed at the La Quinta by Wyndham in Logan Utah. The rooms were very clean and did not smell musty or smoky. The indoor pool and hot tub is very comfortable fresh and did not smell of chlorine. The staff was very nice and friendly I stayed with a large group for a tournament and the hotel is very accommodating us all together. I will definitely stay here again. Breakfast was great! Lots of fresh options.

6 years ago

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Roger bick Pearland, TX

I do not like hotels as a rule, but needed a dog friendly place. So stopped at the la Quinta off of I75. Accommodating staff, very good room considering the cost, and helpful. Overall a pleasant experience

7 years ago

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Brynlee Dalton Riverton, UT

La Quinta Inn is THE BEST hotel I have ever stayed at in my life! I came to the hotel very late at night, and they were still awake and ready to help me. When there was trouble with our rental car, La Quinta Inn's shuttle was able to get us where we needed to go! I loved staying here so much!

4 years ago

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J B Sandy, UT

I love that no matter where I travel in the US, I can always find a La Quinta for a good night's sleep! I use them them a lot when I'm traveling solo for hiking and backpacking trips. The lower rates make them a good place to base out of on the front and back ends of the trip.

4 years ago Edited January 24, 2022

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Laurel Dalton Riverton, UT

Our family has stayed at the La Quinta Inn from Missouri to Texas. Each and every time, we were astounded by the level of customer service provided. Upon one stay, we arrived late at night and needed transport early the next morning. The hotel staff was eager and willing to provide us with free transportation to and from our destinations.

4 years ago

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Stefanie Ewer Providence, UT

Our family always tries to stay at a La Quinta when traveling. The beds are comfortable, the breakfasts are nice hot breakfasts and the employees are always friendly. The La Quinta in Meridian Idaho is one of the best. It’s is also great to earn points and earn free nights.

5 years ago

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Morgan whiting Los Angeles, CA

We stayed at a La Quinta in LA by the airport. It was clean and super cute. I only have an issue with the fact that I got charged money for having a dog in my room when they said no dogs allowed. We did not have a dog in the room.

6 years ago

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Christyan Bennett Mobile, AL

La Quinta Inns and Suites is my family’s favorite hotel out there. They have amazing warm and welcoming hospitality. The breakfast is always hot and delicious. They always have so much to offer for such a great price. Most Recommended!

6 years ago

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Brittany Wilkinson Herriman, UT

We've stayed with La Quinta a few times. They are a reasonable option when traveling with kids. They are clean and affordable. I would for sure stay at La Quinta again.

6 years ago

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Kathy Flores-Valle

I love staying at La Quinta what ever state I am in. La Quinta is always clean, great customer service. Able to take my dog along with no extra charge

7 years ago

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Heather Riverton, UT

La Quinta has clean and comfortable rooms. We were able to easily book the size room we needed for our family. The La Quinta location we stayed at offered a great, complimentary breakfast.

4 years ago

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Rocio Diaz Tallahassee, FL

Low rates and an overall positive experience at La Quinta Inn. Their amenities are great, clean and accessible. Their customer service is fantastic and they are often in really centric locations.

4 years ago

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Karli American Fork, UT

I always love staying in a La Quinta Inn! They are always very nice, spacious rooms with great breakfast and service. Room service is amazing and the housekeeping keeps the rooms tidy and smelling nice.

5 years ago

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austin pliler Layton, UT

I recently stayed at La Quinta for the first time. It was clean, the customer service was amazing, and it was an overall good experience. I’ll definitely use it again if I ever need to.

5 years ago

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Stephanie Love Herriman, UT

We’ve stayed at a few La Quinta Inn’s. You can usually find really good deals and the rooms are clean and they offer free breakfast and parking. We enjoyed using the pool and hot tub too.

6 years ago

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Zac Cannon Long Beach, MS

I have stayed in a La Quinta a time or two in the past and it has always been a comforting place to stay and the rooms are nice and spacious. The breakfast at the one I stayed at in Vicksburg, MS was extremely wonderful.

6 years ago

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Cade Boudreaux , FL

La Quienta was nice. The bed was quality and the people were nice. Maintenance may have been needed but overall i’m happy with my stay here.

6 years ago

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Erik Wilhide

Haven't had any real issues with them. Everyone is always nice and helpful. Very clean rooms and very good rates for what you get

7 years ago

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Patricia A. or Patti Goodwin

KEEP UP THE GOOD WORK; EACH ONE I'VE STAYED AT HAS BEEN TOP NOTCH IN SERVICE AND DELIVERY OF THAT SERVICE: NO COMPLAINTS SO FAR!!!!

7 years ago

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Shopman Herriman, UT

I have been pleasantly surprised with my stays at La Quinta Inns. They are clean and in good repair. The decor is bright and fun. I would definitely stay in one again.

4 years ago

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Emily Larsen Lindon, UT

This spring we had travel plans that changed unfortunately. Like many other people. They were so quick to fully refund our money. Cant wait to stay with them again soon.

5 years ago

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Chelsey Smith ,

We just stayed at LA Quinta in Boise Idaho this last weekend. I love how they offer 2 Queen beds and a sofa couch! It fits our families needs perfectly.

5 years ago

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Tiauna Anderson Salt Lake City, UT

I usually book La Quinta when I travel with my family because it's always clean, the pools are fun for my girls, and we know we are going to have a good time!

6 years ago

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Ana LaBorde Norcross, GA

I recently stayed at the La Quinta inn in Alexandria, LA. The breakfast was great, the beds were comfy, and everything was clean. I will definitely stay there again!

6 years ago

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Sara Smith Riverton, UT

The room was great as it had a split feature into another room for our kids to stay in with bunk beds which they loved as well as their own table and tv, it was great.

6 years ago

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William Goff

Always friendly an convenient with great rooms. Staff is always helpful and knowledgeable about the area.

7 years ago

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Rob Whipple Mesa, AZ

Always clean with professional and courteous staff. Priced reasonably so that it is always an attractive option.

8 years ago

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CAROLE SCOVILLE Pleasant Grove, UT

I love this place! One time they even brought us hot fresh baked chocolate chip cookies to our room when we checked in

8 years ago

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Jec Canby, OR

I like the price. Not the very cheapest (you get what you pay for) but fits the budget and they seem clean and maintained.

4 years ago

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Tammy West Valley City, UT

La Quinta has a way of making you feel like a special quest. The rooms were clean and cozy. The staff attentive and the stay absolutely perfect.

5 years ago

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Jeff Curtis Mapleton, UT

La Quinta is always dependable for an affordable, clean room. Whenever I get stranded in an airport I know I will call and get a free shuttle too

5 years ago

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Mason Allen Provo, UT

Always a great option for a cheap night's stay on a long road trip. Rooms are usually small, but have great themes/designs.

5 years ago

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Christopher Whiting Los Angeles, CA

Great hotel for the money, not always the best hotel but a great value. I travel a lot and I always know what I am getting when I book here.

6 years ago

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Dave Ros Pleasant Grove, UT

As a member of the LaQuinta/Wyndam rewards program, it's nice that there are La Quinta's everywhere we travel and can easily find hotel options.

6 years ago

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Ad Pleasant Grove, UT

I love the great breakfast options. I stay at La Quintas a lot and like how all of the hotels are similar even in different locations.

6 years ago

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Reckholdt Draper, UT

Great value for your money. We always read reviews on each particular hotel before booking but we have never had a bad experience at a La Quinta.

6 years ago

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Mykahla Nelson Managua, MN

I stayed in this hotel in Artesia New Mexico and it was super nice! They had a complementary breakfast that had many items to choose from!

6 years ago

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