The Holiday Inn Express motto is : "Settle in, plug in your laptop and enjoy your stay". With high speed internet access, a hot breakfast and a comfortable room, Holiday Inn Express is designed with frequent travelers in mind with the intent of leaving guests feeling both relaxed and recharged. However, Holiday Inn Express claims to be more than a basic business hotel. In an effort to prove this, they offer the following accommodations:

More free breakfast choices. The FREE Express Start™ Breakfast Bar offers popular food items such as Chobani® Greek Yogurt**, Kellogg's®, and Quaker® plus the regular buffet-style "go-to" items.

Free high-speed internet access for work or play.

eHost™ Online Concierge to provide information about your hotel and the local area.

A multi-function showerhead and plenty of water pressure in all guest rooms. There is also a curved curtain rod for more space and included fluffy soft cotton towels and premium toiletries.

Choice of firm or soft pillows waiting on the bed, along with fresh, clean linens

Many locations provide in-room microwave ovens, same-day laundry and dry-cleaning services, fax and photocopying services and Holiday Inn Express' Forget Something?℠ personal care program.

Children ages 19 and under stay free in a parent's room.

Positive feedback from guests typically consists of:

The outside is a playground for kids and the pool is big
There is also a small laundry room and the price is reasonable.
The restaurant is better than average for a hotel. ....and they have a dinner theatre
The rooms are kept in good shape by housekeeping.
Front desk staff are very accommodating and the bar staff are superb.
Happy hour from 4-7 daily with one munchie.
Very family- friendly amenites such as kids outdoor play area, indoor and outdoor pool, basketball court, indoor kids' play room

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The Bad

Thin walls

The Holiday Inn Express generally delivers on its promises of limited service and low-cost lodging without much complaint from guests. The only issues guests seem to have is that the hotels are badly built by the way they can hear other guests through the walls. Some people have found the hotel to be "basic and boring", thus only viable for a short stay. The breakfast options are welcomed at first, however, those on an extended stay have had issues with having the exact same breakfast options every day in certain hotels. The low price is the only factor making dissatisfied guests want to come back.

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The Bottom Line

Designed with frequent travelers in mind, Holiday Inn Express offers the basic amenities of high speed internet access, a hot breakfast and a comfortable room. Its highlights are its low price and family-friendly amenities.

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User Reviews

Star Rating
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4.4

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165 Reviews

Review Breakdown

5 grade

53%

4 grade

38%

3 grade

7%

2 grade

2%

1 grade

0%

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Quality

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r vido Provo, UT

Make sure you check which Holiday Inn you're staying at!! I thought this was a normal Holiday Inn, not some small one. The breakfast looked like something you'd get at a motel or out in the middle of nowhere. That being said, the rooms were still comfortable and the staff was very nice

5 years ago

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Emily H West Wendover, NV

Used this hotel for a beach trip in California. Rooms were clean, front desk staff was friendly, and beds were comfortable. We loved being able to connect rooms with family members that were also staying in the same hotel. For the deal we got on the rooms, it was well worth the value.

5 years ago

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Myken Salt Lake City, UT

We Stayed at a Holiday Inn Express last summer. The hotel was clean, staff were friendly and helpful. The room was painted a very bright green and purple which wasn't my favorite and the lightening was modern and strange.

6 years ago

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Tom Gourley Pleasant Grove, UT

The staff tries to be helpful and the facilities are well kept. The rooms are clean and repairs have been made where necessary. From my experience this is a good option for a "no frills" economical place to stay.

6 years ago

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Yolanda Queer Shelley, ID

Holiday Inn Express has ok accommodations for the price. Many of these hotels are outdated and need renovations. The breakfast is good, though!

5 years ago Edited September 14, 2021

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Christyan Bennett Mobile, AL

Holiday Inn Express and Suites is very pricey and not really worth it. The prices are way too high and they don’t have much to offer.

6 years ago

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Amanda Warrendale, PA

Holiday Inn Express rooms are just okay. From my experience, I'd only give it 3 stars. I would only want to stay there in a pinch.

6 years ago

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Amelia Gibson South Jordan, UT

I like this company, they are a cheeper option and still have a good quality service.

8 years ago

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Gail Salt Lake City, UT

Holiday Inn Express is a decent cheap place to stay, I use it often. Customer service is usually good.

5 years ago

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Rocio Diaz Tallahassee, FL

Holiday Inn offers a quick, cheap option when you need a room. However, cleanliness is not the greatest.

6 years ago

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Aubrey Rentschler Salt Lake City, UT

I love the free breakfast and parking available. Rates are decent as well.

9 years ago