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Hilton Hotels & Resorts

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6.1

Overall Score

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Katie Kearney Vienna, VA

I stayed at Hilton's a lot growing up because my mom was a Hilton Rewards member and traveled a lot for work. Hilton always felt like a high end hotel with a lot of space. The rooms were comfortable and very clean. They always took care of us when we were there and it was refreshing! I even became a Hilton reward member as an adult and love it!

7 years ago

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H Moore Lehi, UT

I'm a member of the Hilton's honor club, and this year I'll be traveling to five different states, and booking Hiltons. Their website is great because you can look up your hotel itinerary anytime and make changes to your reservation.

8 years ago

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Landon Robison Layton, UT

Hilton hotels are pretty amazing. They have beautiful rooms and awesome spa and work out rooms. It is a pleasant experience. Staff is always accommodating as well. However, they are way expensive, so I would suggest to only stay there when you are willing to spend a little extra money for the extravagance. It is definitely worth it for special occasions though.

8 years ago

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Cade Boudreaux , FL

The Hilton was a very luxurious and welcoming experience. My favorite part about my stay was the breakfast as the waffles were very good and very tasty and the room was very well-kept. I would recommend as a hotel to anyone.

6 years ago

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Lindsey Newman American Fork, UT

We often stay at the Hilton and have always had good, clean rooms and been well attended. They also have breakfast included and that is a really nice thing! I feel like we get a nice stay for a good price.

6 years ago

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Robby Cordobes Los Angeles, CA

The Hilton Grand Vacation Club resort was not as luxurious as other HGVCs, but the location to the convention center was convenient. Also, there was some construction going on during our stay. The resort needs be larger gathering areas. The pool is small and the community room is small and needs to have a warmer feeling.

7 years ago

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Sara Jane Crestwood, KY

My first experience with a Hilton was in Hawaii. The most beautiful hotel I have ever stayed at. Great service. The price was high, but worth every penny.

8 years ago

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Tom Pleasant Grove, UT

Hilton always has the quality and service that I am looking for in a hotel. I like that they are everywhere, that they have a large selection of prices and can meet all of my needs.

8 years ago

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Doyal Stewart Salt Lake City, UT

I've only stayed in a Hilton a couple of times, and both times it was a good experience. While it was a bit pricey, the room was very nice and the beds were comfortable. A lot better than the cheap motel down the street.

9 years ago

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Cole Haight South Jordan, UT

I went in to this hotel when I went to Washington D.C. It was very clean, it had a pool, and it had very comfortable furniture. I would definitely recommend this place to others.

4 years ago

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Sydney Charleston South Jordan, UT

I love the hilton! There are so many locations. The rooms were always very clean and the bed was very comfortable, I would recommend anyone to go this hotel. It is very nice and has good service

5 years ago

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Gabe Burton Riverton, UT

Always clean, fair prices, just wish the customer service is better, had to move my trip due to a wildfire and they just told me "oh well, that'll be another $50 down payment" DOWNPAYMENT!! For what!? I already paid for my rooms!

5 years ago

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The Bean Spiller Provo, UT

Nice hotel, well kept, and the location was pretty good. It was a little outside of town, but it wasn't in the middle of nowhere, so it wasn't too bad to get somewhere outside of the hotel. The breakfast was not the greatest, but free food is free food.

5 years ago

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Yanesezah Fenelon Delray Beach, FL

I like the customer service and staff at all Hilton hotels. I believe Hilton is a great hotel for short or long stays. Their hotels are always clean and problems are solved quickly.

5 years ago

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CJ Milke Olney, MD

The rooms at Hilton Hotels and Resorts are very high quality. I stayed in one of these rooms when I went to the beach and I was very happy that they had a pool for use after attending the beach.

5 years ago

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Amy Gardiner Clarksburg, MD

Just recently went to Doubletree in OCean City!! What a luxurious and fabulously comfortable stay. The staff was so accommodating--loved the restaurant--and the beds!! OMG!! THE BEDS!!!!

5 years ago Edited September 14, 2021

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Leonard Thompson Show Low, AZ

I always enjoy my stay at the Hilton Hotels & Resorts. The rooms are always clean, the customer service is top notch, and my wife and I have always gotten a good nights rest while staying here.

5 years ago

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Kandi Morrill Aurora, CO

Love the Hilton Hotel & Resort chain! Excellent employees who not only care about their property, but also care about their guests. Even amid the pandemic, I would choose to stay there:

5 years ago

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Joannetta Jarman Secaucus, NJ

One can never go wrong with Hilton. It's a great company that is always dependable for quality and good pricing. We use them a lot for international travel for a little piece of home.

5 years ago

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Mary Johnson Flower Mound, TX

We've had a good experience every time we've stayed at one of their hotels. I really like that there is a wide range of price options, including more affordable ones for when we take the whole family somewhere.

5 years ago

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Mark Katy, TX

I’ve been a Hilton Diamond member for four years. The overall hotel product quality is second to none. The customer service is best in class and the value for money makes the Hilton brand tops in its hotel category!

5 years ago

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John Rampton South Jordan, UT

I stay in a Hilton at least once a month and have for the past 4-5 years. Very good customer service. Rooms, pillows and mattresses are all similar no matter where you go. I also love their bidding system.

5 years ago

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bryan bishop Logan, UT

Hilton has a great network of high quality rooms all over the world. As a Hilton Honors member, I get great benefits when I stay at their hotels. I always feel at home at the Hilton.

5 years ago

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Julie Earl Magna, UT

We love Hilton Hotels! The staff is always so friendly and the rooms are comfortable and clean. We love the way they have made things work with COVID. We will always choose the Hilton brand over others.

5 years ago

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Tiauna Anderson Salt Lake City, UT

We stayed at a Hilton when we were in France last fall and it was so nice to have all the amenities we are used to in the states. I highly recommend the company. They are consistent no matter where you travel.

6 years ago

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Morgan Elijah Tallahassee, FL

Recently stayed at a Hilton Resort in Orlando Florida. They experience was okay as the elevator was not working, and no one that worked there knew where the stairs were located. They also charged an extra 15 dollars a night for parking which is ridiculous when hotel prices are already at an all time high

6 years ago

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Elizabeth Klemm Windermere, FL

My family has used the Hilton hotel on numerous weekend vacations when I had figure skating competitions. They always made the stay very pleasant and comfortable, which was important while I was competing.

6 years ago

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cb Thibodaux, LA

Very quick and amazing service from their workers! We had a couple of things we needed for our room and they sent someone right away to get it to us! The food tasted great and the rooms felt amazing!

6 years ago

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Rocio Diaz Tallahassee, FL

Pricing matches the quality of the hotel. The customer service is always absolutely pleasant. If there is something wrong with your room they will go out of their way to make sure it is fixed. Customer Service comes first.

6 years ago

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Constance Falatea Kirkland, WA

The rooms are chic, clean and spacious. The staff are over friendly and helpful and make you feel as if they are genuinely happy to see you and help you. LOVE this hotel chain.

6 years ago

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Mickey Mangum Long Beach, MS

I have stayed at several Hilton Garden Inn properties, most recently in Pearl, MS. I found the rooms and common areas to be really nice and the staff took care of me while I was there. No issues with staying here at all.

6 years ago

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Olivia Orlando, FL

Hilton’s honors program has allow my family and I to enjoy trips all over the country. The continental breakfasts have always been and enjoyable feature, and the costumer service is allows helpful when need be.

6 years ago

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Connor Farmington, UT

Hilton is not only extremely easy to book, but a delight to stay at. Every Hilton resort I've been to has had the best service and most friendly concierge. I would highly recommend someone stay at a Hilton Resort.

6 years ago

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Kathryn Robinson Riverton, UT

I love staying at the Embassy Suites by Hilton. They have a great 2 room layout that is great for traveling with kids. They also have an amazing continental breakfast and even provide evening snacks.

6 years ago

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Eric San Diego, CA

They're usually clean and quiet. I appreciate that about them. Better than the lower cost hotels and if you can afford the Hilton, its best to avoid the low cost hotels that look like a murder may have occurred the night before.

7 years ago

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Anne Marie Milne Layton, UT

I love going to the Hilton. They are pretty pricey but their hotel is so elegant and their staff is amazing. If you can afford it, I would say to go for it. I'm sure the experience won't let you down. They have amazing food as well!

8 years ago

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Anoushka Ahuja Berlin, CT

I love all Hilton properties. I feel safe about their cleaning procedures; I just wish they didn’t charge so much for pet fees

4 years ago

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John Westerville, OH

If a Hilton property overcharges you for a stay, do not expect the Hilton Corporation to help you. I was told the corporation does not get involved in rate disputes for their properties, even if you have a reservation email showing the agreed-upon rate, which the property later refused to honor. My recommendation is to confirm the rate for each night of your stay at check-in to avoid the problem I experienced.

4 years ago

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Luke Swierczynski Troy, MI

Hilton always lives up to it's reputation for luxury stays. Whenever I go for an extended trip this is my go to for the cleanliness and service.

4 years ago

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courtney tennant Salem, VA

Hilton Hotels has a very awesome rewards program and we get free stays with our points and other amenities a lot of the time

5 years ago

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gayana innocent Deerfield Beach, FL

Being at the Hilton was a very comfortable stay. I've been to several different locations all around the state of Florida and it has been amazing.

6 years ago

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Adriana Diaz American Fork, UT

hands down one of the best hotels i have stayed at! I love the welcoming energy you get as soon as you walk through the doors!

7 years ago

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Tom Dashiell

Clean, courtesy staff, competitive prices. Easy to make, change or cancel reservations. Locations are close to major intersections.

7 years ago

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Jess Root Gilbert, AZ

Just spent three nights in Anaheim convention center Hilton. The room was huge and clean. The view was great and they had everything I needed.

8 years ago

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Cassidy Gundersen Orem, UT

We used to stay at the Hilton and always had a decent experience. The rooms were clean and the staff was consistently friendly. No major complaints. However, we stopped staying there after the Hilton was consistently seeing them on the “Dirty Dozen” list promoting sex trafficking and pornography.

8 years ago

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Ryan Hancock San Francisco, CA

Stayed at the Capital Hilton in Washington DC a couple of weeks ago. The location was wonderful but the hotel lacked facilities that I enjoy. There was no Wi-Fi or gym services unless you are a Hilton member or pay a fee. I don't think I will use that hotel again

9 years ago

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Vy Ha Birmingham, AL

Sometimes the staff are not very nice when you check in late and there’s not many people but individually the rooms seem clean and it feels different than just staying at home. This helps me to become more relaxed and actually enjoy my trip

4 years ago

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Ashton Chamberlain ID

Very nice hotel. I have stayed at multiple of their establishments around the country and they’ve all been great. Their rooms were very clean, and they provided free breakfast.

4 years ago Edited January 27, 2022

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Luke M Herriman, UT

We love staying at Hilton hotels because of the beautiful environment and pleasant staff. They have been so helpful when we've had issues with our rooms.

4 years ago

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Brian Cowley Riverton, UT

I have liked just about all the Hilton Hotels I have stayed in. They are clean and the amenities are good. Breakfasts are really good as well. Customer service is always kind.

4 years ago