Priceline Hotel Booking

I have used Priceline a lot. It is great at finding a good value. Sometimes not quite the cheapest but always better than the rack rate. Only problem is that sometimes the hotel will give you inferior rooms or smoking rooms that are less desirable. Good customer service. Be careful because one you push send, your money is spent. You can't change dates, etc.

This is one of my favorite travel booking companies. I think they over great deals and always very competitive with prices. Which makes me very confident that im getting the best deal because the website allows you to compare the prices with the other traveling agencies and hotels.

Priceline has been a mainstay of service. having used this site the longest, i feel I can easily find affordable hotel options. Financial transactions are safe, and I feel I can trust the low prices. A fantastic, hassle free approach to cheaper hotel stays. Priceline is awesome.

Once when I had made a reservation through Priceline, the hotel did not suit our needs to accommodate my husband who is a diabetic. I called Priceline customer service and explained the situation. They were very kind and understanding! We were able to book another room. Thank you Priceline!

I have found multiple good hotel deals with Priceline's express deals. The only thing I don't like is you can't see the hotel where you are staying until after you have booked it. That makes me a little nervous not knowing where I am staying until after I pay the money. And there are no cancellations or changes. So sometimes you can get a good deal, but it is a gamble because you can't choose where you are staying.

We booked through Priceline our hotel. Priceline charged us in Canadian dollars with confirmation of payment for Thursday and Friday night. Checking out Saturday morning from the hotel the hotel said they didn’t have payment from Priceline. Hotel charged us again at a higher rate to credit card they had on file (same as Priceline) Called Priceline, Priceline refused to refund despite double charge, hotel referred us back to Priceline and Priceline back to the hotel. Hotel was blue mountain grand Georgian in Ontario. Priceline customer service agents refused to acknowledge the two payment confirmation recipients for same hotel same dates one from hotel and one from Priceline, which were sent to them. Same as the hotel. Priceline put us on hold and then they hung up on us. We called back again same run around. On hold for hours. This is fraudulent. Do not ever book through Priceline

We booked our hotel through Priceline.com. We arrived at the hotel around 5PM. Around 10PM a group of around 10 teenagers began partying around 10PM outside our door. They continued until 3AM. They were very loud and used a lot of profanity. I attempted to call the front desk several times. I then went to the front desk around 2AM. A sheet of paper taped to the door stated there was no one there after 10PM. A number was given to call if there was any problems. I called and was told by the Hotel manager who answered that it was 2AM and she were not going to come in for a noise disturbance. I asked how can you run a hotel with no night clerk. What if there is a power outage, a busted pipe, a fire or an assault. She said that their website stated that there was no one on duty at night and to call 911. I wasn't about to call the police to do her job. The police are not there to stand in for a night clerk. This hotel is just a disaster waiting to happen. I called Priceline and told them my concerns. Priceline and they said they would continue to recommend this hotel.

I have had a good experience every time I have used the site. Good comparisons and booking has always gone according to plan.

I booked a hotel stay a couple of days in advance; of course, I wasn't counting on my vehicle not starting and getting towed the day before; I contacted Priceline, and basically their answer was that I'm S__t out of luck. I even offered to send a receipt for repairs, but they didn't care; probably won't be doing business with them again.

Every 4 or 5 star hotel we've booked through Priceline, the hotel ends up giving us their worst room. Called customer service and they say to talk to hotel about it.

I think it’s fun to take a chance on getting a better price on hotels! I’ve some of the best experiences going about my vacations that way!

It's been awhile since I used this service. When I have time, I enjoy the bidding service, but when I need to know where I'm staying, I don't use the service.

We have used Priceline several times to book hotels. Great prices and we have never had any problems.