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5.6

Overall Score

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Jo Ann R Fields Cincinnati, OH

New today. Mr. G was very helpful.

6 years ago

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Dan Wyatt ,

Tom was great and did a good job explaining the policy.

6 years ago

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kevin Goldstein Dallas, GA

very easy to communicate with and helpful

6 years ago

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Bryan W Alley Austin, TX

Have sent in 4 claims and only clai. To be honored was my disposal at a discounted pay out. Response time is average 5 days to get a response back.

6 years ago

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kc Kansas City, MO

It has been okay. I would like to see it be more specefic online though

6 years ago

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John Waters Fort Myers, FL

The sales rep Chase R was very polite and helpfuld.

6 years ago

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Puzgrl Lawton, OK

Affordability, quick response, helpful agent.

6 years ago

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Tracy Jones Cookeville, TN

I got a wonderful deal and customer service from Zachary H.

6 years ago

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Angela Briggs Kansas City, MO

New customer. haven't used yet.I did like Jake my customer service rep who saved me money from my old home warranty company. Thank You.

6 years ago

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Katherine Bedartes , TX

Richard z was very informative very nice.

6 years ago

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Michael Coffey Newnan, GA

Atrocious customer service and they don't actually fix anything. They just pay pennies on the dollar to replace broken appliances. It's a scam.

6 years ago

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David Jones Frederick, MD

I heard them laughed at me when I called about a plumbing issue. They never sent anyone out and I call them over 10x. Do not waste your money.

6 years ago

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Capucina Chicago, IL

A Facetious Company - I have but in several claims which none of them have been approved, although what was asked of me was completed.

6 years ago

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Morrison Kimball Leesburg, FL

Response has been excellent, had a probl finding a vendor.

6 years ago

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Ehab Abdalla Boca Raton, FL

Communicative, punctual and professional

6 years ago

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Mary Chandler, AZ

Service was prompt and problem corrected

6 years ago

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Edward Zakrzewski North Port, FL

Prompt, professional and knowledgeable service

6 years ago

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R. Stalling West Hills, CA

Speedy, reliable, service that got the job done!

6 years ago

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D sabol Concord, NC

Satisfied w response and service in recent issue.

6 years ago

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Herlonda Dotson Dallas, TX

I have not had any problems getting the services needed

6 years ago

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Benjamin Elk Grove, CA

I was very disappointed on how things went my initial rate was how customer service from another country handled my claims

6 years ago

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Gerald Blaes Las Cruces, NM

Very good customer service. Knowledgeable people.

6 years ago

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Bobby Humble, TX

Too much fine print after the fact. You only see the fine print after you have pod for the warranty. You got me.

6 years ago

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Salvador Ceballos Montgomery, TX

Easy claim filing system and prompt response.

6 years ago

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Maria Lucibello Cresskill, NJ

If I could give them a zero I would. Stay away from this company. They are full of empty promises and they are frauds. The absolute worst ever.

6 years ago

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Kimberly Graves

Fast, efficient, comparable service to other plans

6 years ago

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Melinda Kirgan Salem, IL

Very nice and professional. Quickly got my information and started my claim

6 years ago

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Jamie jamison Mansfield, OH

Horrible service. Only tried to help and address our claim after we told them to cancel our contract. Totally dissatisfied.

6 years ago

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Ming Cao Dublin, CA

Very efficient and precessional service.

6 years ago

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KE Denison, TX

Quick Easy, Very Responsive, Good Coverage

6 years ago

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Francisco Arreguin Santa Ana, CA

Good customer service and knowledgeable on home warranty

6 years ago

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Bassem S Kelada Fresno, CA

Proffesional and friendly. Thanks to all team

6 years ago

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ELIZABETH Gonzalez New Lenox, IL

Very good at explaining the Home Warranty

6 years ago

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Coco Ladera Ranch, CA

Easy set up, friendly stuff, knoledgeble

6 years ago

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Vera Burks9 Charlotte, NC

Select and was own time and was able to resolve the issue quickly.

6 years ago

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Sherry Nelson Mount Washington, KY

Very informative and easy to work with. Tried very hard to meet my needs.

6 years ago

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Sheree Moore Tomball, TX

Great experience so far. Good monthly amount

6 years ago

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Araceli Calexico, CA

Pleased with my quote. George was pleasant and helpful.

6 years ago

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Jennie Rocky Mount, NC

Terrible company, horrible customer service. Don't waste your money!! Any claim you have, they will find a way to make sure it is not covered!

6 years ago

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Sam Elk Grove Village, IL

Great person and easy to deal with Thanks again Sam

7 years ago

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Kim Esposito Chester Springs, PA

Instant top notch service and response time. Thank you!

7 years ago

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laura Palm Coast, FL

The company was great and gave me a good deal!!

7 years ago

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Carmen Miranda Laurelton, NJ

The Representative was very helpful and answered all my questions

7 years ago

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Johnny Rosales Dallas, TX

Jonathan S was very professional informative and helpful.

7 years ago

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Christopher Washington, DC

You picked up the phone at 6:00 am thanks

7 years ago

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Kuncoro Marietta, GA

Great customer service, very responsive.

7 years ago

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soma Irving, TX

Very frustrating home warranty provider. Requested for a service on June,2019 , still not fixed the problem till September,2019

7 years ago

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Pearl Brown Charlotte, NC

I have not used yet but the customer service so far is great.

7 years ago

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Edward Fermaint Houston, TX

Worst home warranty ever. The most bad service a company can offer. Customer service sounds very friendly but the result is bad. ....

7 years ago

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James Tudor Lexington, KY

Called 2 days ago about my a.c. going out and still nobody has contacted about fixing it. It has now been 4 days and still nothing has been done.

7 years ago