Name: Select Home Warranty
Rating: 3.7

check_circle

Verified Customer

star star star_border star_border star_border

Mary Rodrigues-Olivieri

Good customer service but took more than 4 days to have a technician to come to my house.

6 years ago

check_circle

Verified Customer

star star star star star_border

Kerry

Good company so far so good with covering items broken"

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

christopher calkins

I have repeated issue with my stove Dispatch keeps sending out techcinicians that dont work on gas"

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

NA

Bad communication need professional workers not people that dont know what their done and no by far professionals"

6 years ago

check_circle

Verified Customer

star star star star star_border

Irv Silverstein

they responded and acted quickly to my one issue.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Elaine Better

policy does not cover refridgerator if their is a seal problem even though other problems are detected.

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Glenn Wiggle

Slow. Service company must order parts from SHW. Slow to fulfill order. May cancel.

6 years ago

check_circle

Verified Customer

star star star star star_border

Martin

Good on time service with dependable technicians

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Tamika Brown Utica, MI

Poor follow-up, long wait time for reimbursement, not trustworthy, too many concerns to list.

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

bjt Dayton, OH

They dont have very many service peeople to come out and do repairs in a timely manner.

6 years ago

check_circle

Verified Customer

star star star star_border star_border

James Herron Columbus, OH

Slow to respond to actually get someone working on the issue

6 years ago

check_circle

Verified Customer

star star star star star_border

Joe Samu Elizabethtown, KY

service and cost and professionalism response

6 years ago

check_circle

Verified Customer

star star star star star_border

ns

good customer service, improved over last few years

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Trina

Waste of Money/Customer Service Representatives Don't Listen or Attempt to Help Fix Issue After Realizing Error

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Bonnie Tekstra

I was disappointed that they would not fix the water in my refrigerator

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Charles

I had to find my own local service provider when filing my first claim in 2.5 years.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Callie McDowell

I filed a claim and it was denied because of a mis-comunication, i was told that i had to get a technician

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Paul johnson Broken Arrow, OK

Was not happy i had to pay for the labor on my last service call.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Steven Fort Worth, TX

They don't pay for anything. The sales agent tells you one thing and what they actually cover are totally different.

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Juanita Copperas Cove, TX

Poor service, broken promises, and steady taking my money monthly. Getting ready to report to BBB.

6 years ago

check_circle

Verified Customer

star star star star star_border

Ron Neville

Have not had any cliam experience so cannot judge in total.

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Nicole Brandon, FL

They take a long time to find anyone to service a problem. Sometimes they dont get back with you at all.

6 years ago

check_circle

Verified Customer

star star star star_border star_border

jith palacherla Snellville, GA

Never got a new contract, with renewal. But charged my card right away

6 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Roland

Don't buy it. I just used it last month, they never cover anything. They never come through with anything.

6 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Charlie H

Last service call was not successful due to contractor. Select has not yet resolved matter.

7 years ago

check_circle

Verified Customer

star star star star_border star_border

Bessie Gordon

I have yet to use the service and can not rate it at this time.

7 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Laura

Have not sent a repair man on a work order for over 3 months and I call every week and get the same run around

7 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Rose Mells

They provided me poor to 0 service. They lie to classify you, and do not live up to what they promise..

7 years ago

check_circle

Verified Customer

star star star star_border star_border

John

one claim. took too long to get decision to replace refrigerator

7 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Bev

When in need of services immediately - informed could take up to 48 hrs to get a response.

7 years ago

check_circle

Verified Customer

star star star star_border star_border

Lola Wingate

Having to send work orders repeatedly and being told it was not received

7 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous

They have the quickest turnaround for repairs.

7 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Anonymous

They don't respond promptly, the never respond to calls and to claims, and they don't cover your damages.

7 years ago

check_circle

Verified Customer

star star star_border star_border star_border

O.J

You have to go through many changes before you can get a direct answer from anyone.

7 years ago

check_circle

Verified Customer

star star star star star_border

Brian Orges

the reimbursement process should be quicker

7 years ago

check_circle

Verified Customer

star star star star_border star_border

T i A

the process for claims is way to long. and price's are double the market.

7 years ago

check_circle

Verified Customer

star star star star star_border

Mike Verbois

I've had difficulty with the vendors being honest

7 years ago

check_circle

Verified Customer

star star star star star_border

Betty Cheatham

Too much fine print of what is not covered

7 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Wanda Taylor

The companies they select don't follow through. They don't show, or call or only after repeatedly calling them.

7 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Ruby Bucy

Had for 1 year. tried 1 time to use and could never get anyone out to fix our problem. Waste of my money.

7 years ago

check_circle

Verified Customer

star star star star star_border

RICKIE LATIOLAIS

GOOD SERVICE , TOOK LONG FOR CONTRACTOR TO GET PARTS

7 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Robert Clark

Very slow responding and resolving problems, no compassion for customers, robotic like customer service people.

7 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Nancy Truth or Consequences, NM

My AC is blowing hot air. I'm very aggravated they cannot get my claim taken care of and reimburse me.

7 years ago

star star star star star

Jana Robert-Salsbury

Discounts provided, Excellent service, answered phone quickly, fast response. Thanks.

4 years ago

star star_border star_border star_border star_border

Steven E. MN

Make sure you read the fine print...they will decline your repair and find something in the fine print to do so....Why pay these 3rd party insurance firms if they will not repair anything or find an excuse not to.

4 years ago

star star_border star_border star_border star_border

Tina Carr Hayward, CA

Absolute WORST company…do not purchase!! It has been over 3 weeks and multiple phone calls and still the repairs are not complete. Customer service calls have been a nightmare. Not even sure if it’s a real company.

4 years ago Edited February 22, 2022

star star star star star

Belinda J. Carr Macomb, IL

Jonathan S took the time to explain the policy and patiently answered all my questions.

4 years ago

star star star star star

Eric Denney Hilliard, OH

Home warranty met my families needs the salesperson, Tom B, did not use high pressure tactics.

4 years ago

star star star star star

Erma Jones Winterville, NC

Jeff S. was very professional in explaining the service plans. I was very pleased.

5 years ago

star star star star star

DeMarcus Akins Tallahassee, FL

They are very Quick and Responsive, they took care of my needs without any hassle

5 years ago