America's First Choice Home Club
3.4
4.4
Overall Score
Author: Kalicia Bateman
America’s 1st Choice Home Club was founded by a group of service-oriented people with experience in the field of home protection plans. The home warranty service provider was created to provide affordable, extended home protection plans so that homeowners never have to experience unexpected and costly repair bills. AFC Home Club is well regarded in the industry for its award-winning service to customers.
Keep reading for pros and cons or skip straight to America's 1st Choice reviews to see what customers have to say about their experience with this warranty provider.
Top Ranked Companies
Pros
- Multiple Plan Options
- Add-On Coverage
- Choice of Technician
- Work Guarantee
- 24/7 Availability
- Online Claims
- No Home Inspection
- America's 1st Choice Home Club Reviews
Multiple Plan Options
America's 1st Choice Home Club offers a variety of home warranty plans that cover major appliances and systems, ranging from basic to extensive. Pricing details for each plan are not listed on AFC Home Club's website, but the annual fee for an AFC home warranty ranges from $408–$1,032. The following home warranties are available for purchase:
Systems Plan
- Air conditioning or cooler (one unit)
- Heating systems or built-in wall unit
- Electrical system
- Plumbing system
- Water heater (gas and/or electric)
Silver Plan
- Clothes dryer
- Clothes washer
- Kitchen refrigerator
- Water heater (gas and/or electric)
- Oven
- Range/Stove/cooktop
- Dishwasher
- Garbage disposal
- Garage door opener
Gold Plan
- All systems and appliances included in the Silver Plan (above)
- Air conditioning/cooler
- Heating systems or built-in wall unit
- Electrical system
- Plumbing system
- Ductwork
Platinum Plan
- All systems and appliances included in the Gold Plan (above)
- Kitchen refrigerator with ice maker
- Built-in microwave
- Plumbing stoppages
- Faucets
Add-On Coverage
AFC Home Club offers add-on warranty coverage for any home warranty plan you select. Available add-on systems and appliances include the following options:
- Well pump
- Pool and spa equipment
- Septic systems
- Stand-alone freezers
- Ice-makers
- Plumbing stoppages
- Tankless water heaters
These can be selected for an additional fee after you choose a home warranty plan.
Choice of Technician
Many home warranty companies require that you use their company contractors when you request service. AFC Home Club allows customers to choose their own qualified service technician. If you don't want to select your own technician, America's 1st Choice Home Club will provide one of its technicians that has been through a thorough screening process to ensure you receive the best service possible.
Work Guarantee
AFC Home Club guarantees all parts and labor their technicians perform are covered for the life of your home warranty contract, unlike some other home warranty providers that only offer 30- to 60-day guarantees.
24/7 Availability
AFC Home Club is available 24/7, so you don't have to worry about the company not being available when you need assistance. Many providers are unavailable on weekends and holidays, which makes it difficult if you have a system or appliance emergency and need immediate assistance. You don't have to worry about that with this home warranty service provider.
Online Claims
America's 1st Choice Home Club has an online claims process on its website, so you can submit service requests online without having to call a customer service representative. This makes the claim process quick and easy for AFC Home Club customers.
No Home Inspection
Customers do not have to complete a home inspection before purchasing an AFC Home Club home warranty. Any system or appliance issue that occurs after the 30-day review period is eligible for a claim with AFC Home Club. However, like most home warranty companies, AFC Home Club home warranties do not cover known or unknown pre-existing conditions.
America's 1st Choice Home Club Reviews
The majority of America's 1st Choice Home Club reviews are positive, demonstrating a satisfied customer base. Customers highlight the home warranty company as professional and informative, responsive, and affordable. Customers also noted a quick repair time and reasonable service fee.
Cons
- Limited Pricing Information Online
- Three-Year Contract
Limited Pricing Information Online
Although AFC Home Club has an extensive website with detailed information regarding its package options, it does not list specific prices online. To receive the exact cost for each home warranty plan, you need to request a quote online or over the phone. AFC also does not list its average service fee online.
Three-Year Contract
Most home warranty companies require one-year contracts or have month-to-month plan options. AFC Home Club, on the other hand, requires a three-year contract, a hefty requirement compared to other providers, especially if you're a customer looking to try out the company's services without committing for a long period of time.
The Bottom Line
America's 1st Choice Home Club offers a variety of home warranty plans with basic to extensive warranty coverage and additional add-on options. The company allows you to select your own professional service technician, or you can opt to use AFC's screened technicians. You can select which option is best for you, but keep in mind if you go with AFC's technicians, the parts and service are covered with a guarantee that lasts for the length of your home warranty contract.
AFC Home Club offers online claims, so you can request service online at any time, and the company is available 24/7 for assistance. No home inspection is required, and the company has mostly positive reviews that reflect the company as trusted and satisfactory. However, to receive specific cost information about the annual fee and service fee, you need to request a quote online or over the phone, which may be inconvenient for customers looking to quickly compare AFC prices against other home warranty providers.
Lastly, AFC Home Club requires a three-year contract for all of its home warranty packages. With such lengthy terms when compared to other home warranty providers with one-year contracts and month-to-month options, we suggest looking into other top-rated home warranty companies with less strict requirements.
Ronald Haab Gilbert, AZ
6 years ago
Marty Sparks, NV
7 years ago
Reply from America's First Choice Home Club
May. 24th, 2019
Mr mayfield Milwaukee, WI
7 years ago
Reply from America's First Choice Home Club
May. 30th, 2019
Kevin D Lincoln, NE
7 years ago
Reply from America's First Choice Home Club
May. 30th, 2019
Wendy M Budde San Marcos, CA
7 years ago
Reply from America's First Choice Home Club
Jul. 24th, 2019
maria arteaga San Diego, CA
7 years ago
Reply from America's First Choice Home Club
AFC Home Club
Jun. 5th, 2019
E C Crouse San Diego, CA
7 years ago
Reply from America's First Choice Home Club
These are your properties so AFC will never force you to do anything with your appliances that you do not want to. If the unit can be repaired you will always have that option but if the unit is above is fair market lifespan and you choose a repair it is not very conducive due to age. Therefore we give the option of repair or to take that towards replacement. If the item is replaced we will fully cover that item in the future. If you have any questions or want to speak with a service team professional please call 855-613-4555.
May. 30th, 2019
reida k jones Malaga, WA
7 years ago
Reply from America's First Choice Home Club
May. 30th, 2019
