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A-Tech Security Reviews

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7.0

Overall Score

Star Rating

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4.9

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55 Reviews

Review Breakdown

5 grade

93%

4 grade

5%

3 grade

2%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Anne Dalton leonard San Antonio, TX

We don't live in the home where we have ATech security but are informed IMMEDIATELY if an alarm goes off. We also like the remote monitoring and we like that we can arm/disarm our system from afar. The service, for us has been very good. This home has had ATech since about 1999, has been passed successfully to each new home owner.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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William Airy Albuquerque, NM

After we had a break-in, A-Tech's owner came out to our house the next day and installed a state-of-the-art security system. He stayed here most of the day. That's service you don's see anymore! And the system works flawlessly.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Jerry Kistler Albuquerque, NM

Any questions concerns or problem and ordering any new products were answered and taken care of right away. Anytime I I had to called the staff was very helpful and went over and above on what they had to do

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Gordon BOX Albuquerque, NM

While I have had some issues over the years all of the people have been willing to do what it takes to get back on course. Fortunately nothing happened when the equipment failed.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Rachel Wessels Albuquerque, NM

Excellent service! They always take care of us and have great recommendations for additional security. Have had no issues with our equipment or service.

5 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Dan Hartley Albuquerque, NM

Outstanding! We were getting ready to leave for a lengthy vacation and needed our a security system installed fairly quickly. A-Tech is very busy but redid their schedule so we could get ours done before leaving. They were efficient, professional, and extremely helpful. My thanks to Rich and Ernie for patiently training us on our new 21st century security system.

5 years ago Edited October 25, 2021

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Reply from A-Tech Security

Thanks Dan, as mentioned, our service does not end with the sale, we are here to serve as needed.

Oct. 25th, 2021

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RandyT Minneapolis, MN

Customer Review Video

5 years ago

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Reply from A-Tech Security

Thank you for such a nice review, we appreciate your business and will let Carl & Israel know of your kind words.

Aug. 31st, 2021

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Mary Kay King Albuquerque, NM

They have always been there for me anything I need. I was put in a tough place and Israel and Rich took care of me and made me feel safe.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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CASSANDRA D MORRISON Albuquerque, NM

Absolutely the best in the business. I can trust them that my system is working. The office staff are always responsive if I have a question.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Jason Norris Albuquerque, NM

Service has been great, updates and changes were easy and completed in a single call. I also like all the control and alerts I have/get on the App.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Rachel Landavazo Albuquerque, NM

great customer service, when we have a problem the owner himself will come out and handle it at times.

4 years ago

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Reply from A-Tech Security

Thank you Rachel.

Jan. 19th, 2022

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Jocelyn Laredo Albuquerque, NM

Response is immediate and when we need service on our system they respond quickly and professionally.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Sue Westphal Albuquerque, NM

They are friendly, informed, courteous and know their job and are creative when doing your security system.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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star star star star star

Wayne Dotson Santa Fe, NM

Excellent customer service;great products and great follow up and a response ve owner who's invested in his company.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Ryan Strauss Albuquerque, NM

great company and fast to fix any issue and their owner is awesome and very honest

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Averill Sciumbato Albuquerque, NM

Great customer service. Any time I have had an issue they have been prompt to resolve.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Lauren E Artiglia Albuquerque, NM

they have responded to any needs quickly and the owner is involved with clients

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Philomena E. Marcus Albuquerque, NM

I have been dealing with them for 25 + years and Rich is great we can call him anytime

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Frank Martin Tijeras, NM

Had no issues with them. They handled things when alarm went off for no reason.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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David Vick Albuquerque, NM

We have used A-Tech for more than 20 years at several locations. Outstanding service.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Dan Lichok Rio Rancho, NM

There is always someone available to answer my questions and assist with my questions.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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star star star star star

Tom Tammann Cerrillos, NM

Super professional, very responsive, good products, good advice

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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star star star star star

Paul Losey Albuquerque, NM

Excellent customer service with a very knowledgable technician.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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star star star star star

Robert W Osborne Rio Rancho, NM

When I've had to call them, they answer right away and have the correct answer.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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star star star star star

Aaron Moore Window World of Albuquerque Albuquerque, NM

The A-Tech Team was excellent to work with throughout the entire process!

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Edgar Stillman Albuquerque, NM

Minimal problems with the system and excellent customer care

5 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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star star star star star

Andrew Martinez Albuquerque, NM

Friendly, knowledgeable staff, quality equipment, great contact response

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Natalie Roper Albuquerque, NM

They always answer my calls and if we need anything it's taken care of quickly.

5 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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Nanette Lara Albuquerque, NM

The security system is great, and I feel good knowing I'm protected.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Roxana Reid Placitas, NM

When ever we have had a problem with our alarm, Atech always takes care of us!

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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star star star star star

Daniel Kulik Albuquerque, NM

Great service, great response times and great customer service.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Gail Gebara Albuquerque, NM

This company is great because the product is good and the employees are great

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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star star star star star

Mike Durkin Albuquerque, NM

Reliability and service. Have never had a problem with our system.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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star star star star star

Michelle Albuquerque, NM

Always responsive to our questions and concerns in a timely manner

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Peggy Ivarra Albuquerque, NM

They are quick to respond to issues and are responsive to questions.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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star star star star star

Don & Barbara Ormand Tijeras, NM

The company has always been helpful. Good advice and promises kept.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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star star star star star

Robert w Osborne Rio Rancho, NM

No issues at all, they answer the phone when I call.

4 years ago

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Thank you Robert

Jan. 19th, 2022

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star star star star star

William Kurey Albuquerque, NM

Always have responded quickly to my calls.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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star star star star star

Kendal Billau Albuquerque, NM

Great customer service and good value. Friendly service.

5 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021

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star star star star star

Joe Azar Albuquerque, NM

Personalized, knowledgeable and thorough.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Cloud Albuquerque, NM

Quick reactions to my concerns and triggered alarms.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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William Baldwin Albuquerque, NM

Quick response and error correction; prompt maintenance.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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star star star star star

Dr. Paul C. Sandoval Albuquerque, NM

Excellent customer service and quality products

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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star star star star star

Nick Albuquerque, NM

Easy to access and dependable assistance.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Carole Simon Albuquerque, NM

I like the prepayment option that is offered for the year.

5 years ago

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Reply from A-Tech Security

Thank you for your business.

Sep. 8th, 2021

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star star star star star

Judy Mullen Albuquerque, NM

Very professional when dealing with them

5 years ago

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Reply from A-Tech Security

Thank you Judy, we appreciate your business

Sep. 8th, 2021

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star star star star star

Caren Waters Rio Rancho, NM

Reliable! I know I can count on A Tech to be there

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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star star star star star

David Schertler Albuquerque, NM

They are responsive to my needs at a reasonable price.

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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George Bethoney Albuquerque, NM

they respond quickly and always know what to do

5 years ago

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We appreciate your business and kind words.

Oct. 2nd, 2021

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Theo Puccini Albuquerque, NM

Excellent customer service and great products!

5 years ago

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Reply from A-Tech Security

We appreciate your business and kind words.

Oct. 2nd, 2021