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State Farm

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5.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: April 12th, 2022

State Farm has a reputation for quality and reliability in the insurance industry. Its home insurance is no exception. It offers competitive coverage, covers many types of homes, and has earned high customer ratings on BestCompany.com.

Read State Farm Home Insurance Reviews

State Farm is also invested in the communities it serves. The company offers grants and its employees volunteer. When disaster strikes, individuals and communities are impacted. State Farm's investment in communities even when things are good emphasize its concern for its clients.

If you need another type of insurance product, State Farm also offers life insurance, auto insurance, and renters insurance.

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The Good

  • Positive Customer Reviews
  • Competitive Coverage
  • Additional Homes Covered

Positive Customer Reviews

Of its reviews on BestCompany.com, State Farm has received a high proportion of 5-star reviews. These ratings speak to State Farm's quality, value, and customer satisfaction. Such high ratings are a good sign that the insurance provider treats its customers well.

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Customer Review: Eddie Rios from Ogden, Utah

"Having had State Farm as my home insurer has been the best decision of my life - in terms of insurance. They cover all contingencies for a modest premium. They sell peace of mind and they look after your policy to ensure it grows with your family. State Farm agents are as expert as they come. Can't be beat. I've tried to find better, but found that State Farm runs circles around the competition."

As you work with State Farm, be sure to understand how your policy works, what it covers, and what it doesn't to avoid unpleasant surprises.

Competitive Coverage

When you work with State Farm, you'll start by looking at what it would cost to replace your home to determine your coverage level. Getting replacement cost coverage in your insurance policy, will protect your home if the worst were to happen.

Your State Farm policy will also protect keepsakes, hobby equipment, and home and garden features from nature, random acts, and other threats with some exceptions.

The coverage offered by State Farm is competitive with the industry, so you can be confident when considering a policy from the insurer.

Additional Homes Covered

You can also purchase condo, farm or ranch, manufactured home, and renters insurance from State Farm. Whatever home is for you, you can find reliable insurance coverage through State Farm.

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The Bad

  • Fewer Discounts Available
  • Clear Limitations
  • Limited Financial Strength Information

Fewer Discounts Available

State Farm offers fewer discounts on insurance premiums compared to some of its competitor homeowners insurance companies. However, it still offers some nice discounts, including a multi-line discount, home alert protection, and roof materials and quality.

You can also opt for a higher deductible for lower rates on your homeowners insurance policy. While it would be nice to have more discount opportunities, State Farm offers some key discounts to help clients save while delivering quality services.

Clear Limitations

Most home insurance policies have limitations. State Farm makes its policy limitations clear on its website. These limitations include money, business property, watercraft, trailers, firearm theft, silverware and goldware theft, computers and data processing equipment, and rug and tapestry theft.

State Farm home insurance also does not offer protection in certain scenarios, including flood, underground water, earthquakes, mudslides, settling, deterioration, contamination, nuclear hazard. If you're home is damaged in any of these situations, you won't be able to make an insurance claim.

While it would be nice to not have any limitations, they are common for the industry and State Farm makes them clear from the initial research stage.

Limited Financial Strength Information

It's difficult to find State Farm's financial strength information online for its homeowners insurance policies. While this is concerning, State Farm does have high financial strength ratings for its auto and life insurance companies.

Financial strength ratings indicate an insurance company's financial stability and likelihood to be able to meet its claims obligations. High financial strength ratings are an important indicator of a good insurer.

To be fully confident when buying home insurance from State Farm, be sure to ask your State Farm agent specifically about its financial strength related to its homeowners insurance.

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The Bottom Line

State Farm is a recommended home insurance company because of the praise it has received from reviewers on BestCompany.com.

The insurer also has a strong reputation for dependability and quality developed through many years of industry experience. However, you should ask your insurance agent about its financial strength for home insurance before applying for and buying a policy.

State Farm offers good coverage options for a variety of homes, which makes it easy to have your insurance needs met.

Although you'll find fewer discounts for insurance cost on State Farm homeowners insurance than with some of its competitors, State Farm is a great insurer to choose. You'll be clear on the terms of your policy and what it covers under which circumstances, which will give you peace of mind and clarity.

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Star Rating

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4.4

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108 Reviews

Review Breakdown

5 grade

69%

4 grade

16%

3 grade

5%

2 grade

5%

1 grade

6%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Mario Martin Houston, TX

Very good product services. but not the best value for some if expense is a concern like it was for me initially. Over the years quality and integrity became most evident as my family needs grew, and expense became less of a factor. Overall, I would definitely recommend the product services because of the quality and excellence.

4 years ago Edited February 9, 2022

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No Name Goshen, IN

We have used State Farm for many years and we are happy with them. I think it's all according to what rep you get though. Some people are just not into their jobs as others are. If you get a good rep, you shouldn't have any problems.

4 years ago

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Steve Ashby Portland, OR

My father-in-law was and agent with State Farm for nearly 30 years and we had our car and home insurance with State Farm for many years. It was a very good experience made all the better by him and his staff who gave us exceptional service. I think a lot depends on your agent.

5 years ago

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Cayla Koga Fremont, CA

I have State Farm as my insurance provider and I have never had a bad experience with them. They have superior customer service, if I have to file a claim- they're very attentive, when I need to change some info on my account they are very patient.

8 years ago

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Jennifer Encarnacion San Diego, CA

I have my apartment insurance with State Farm. Hadn't had to use it but it was a breeze adding me onto the apartment insurance. And it was cheap I think it's only like $12 a month to insure all my stuff.

7 years ago

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Rick Froid Park Ridge, IL

State Farm has been very dependable with my auto needs. Has taken care of my 2 claims I’ve had since joining them. A good trustworthy company!

4 years ago

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Vanessa Butler Columbia, MO

They have very strict criteria for getting insurance but it is worth it due to the amount of coverage y o u get. They are very prompt in responding to a claim

4 years ago

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Tom Pleasant Grove, UT

They have great insurance that is a little expensive, but very comprehensive and well respected everywhere. I have had claims and it is a very easy process.

8 years ago

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buggy crazy Clatskanie, OR

good customer service, very helpful and willing to spend tie with customers questions, very good at customizing and bundling.

4 years ago

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ben Iowa City, IA

Competitive rates. Never has any problems with service. My agent has been helpful in canceling service lines no longer required.

7 years ago

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Jess Root Gilbert, AZ

We never had to file a claim, but it provided the coverage we needed. It did, though consistently increase in rates over the years.

8 years ago

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Sadie Scoville Pleasant Grove, UT

State Farm customer service is great, but I feel like their policies are very overpriced compared to other companies that I’ve used

8 years ago

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Rachel B Eagle Mountain, UT

I recently moved to State Farm, and even though the rates were higher than I’d like, my agent is great!

7 years ago

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Brandon Holcombe Dallas, GA

Great company what good moral values always take care of their customers in times of need

4 years ago

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Jorden Laird Front Royal, VA

my agent always looked out for me and made sure I had the best rates for me and my budget

7 years ago

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Luke Hoover

Pretty simple to sign up, did it over the phone, provided what I needed

4 years ago

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LueLue Ashburn, VA

Customer service is great. Always friendly and helpful.

4 years ago