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AAA

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4.6

Overall Score

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Peter Gucci Brockton, MA

I'd like to thank bill from East Side in Rhode Island.. he came within 10 minutes...very polite and real helpful

6 years ago

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Cindy Rose Lakeland, FL

It is 9:15 PM as I sit on the side of I95 outside of Yulee, FL. Put a call in to AAA at 5:15. Through what appears to be many errors from many people on many phone calls, we did not have help arrive until 10 minutes ago. I’ve had AAA my entire adult life, over 35 years, and I have never been so disgusted and disappointed in my life. We were promised two different arrival times for tow trucks prior to 730. I’m completely disgusted

6 years ago Edited September 14, 2021

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Henry Patterson , TX

AAA starts out as a good company, but then the next thing you know, their sticking their hands in your pockets ,and coming up with all kinds of excuses why they did it, their just another insurance company out to RIP you off,time for a change.

6 years ago

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Martha Tallapoosa, GA

I have been with AAA for 3 months and I ask to please defer a payment for me because I just started back to work. They told me it takes 21 days to stop a electronic debit, which is total bullcrap!! I am very disappointed in them already. Terrible!!!

7 years ago

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Kyle Strong Elgin, IL

I really dislike triple AAA due to the fact that i was in desperate need of tow and just because my girlfriend wasn't there to show ID due to her being out of town i was stuck for hours and for that we are canceling

5 years ago

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Melissa Garcia Northwood, OH

Steve came for our lockout and performed quick and efficient professional service! Thank you.

6 years ago

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David vargas Riverside, CA

I need to make changes to my policy and the people can’t help me.”they say my account is frozen and that they will call me back but never do has been over a month very upset with customer service

7 years ago

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Victoria Erese Sydney, NSW

Truck 12 - Baha and Daniel Great service! Efficient and friendly service.

5 years ago

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Sheryl Hairston North, SC

I placed the call at 0730. After several phone calls with concerns, it is almost 10am, still no one has shown up! I leave the rest to your imagination!

5 years ago

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Ramsey Olathe, KS

This last experience was amazing! Quick and very sweet guy named Branden!

5 years ago

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Michael Lee Greenville, TX

Probably a good insurance company yet in 4 years I never had a claim. It became more expensive then the 'knowing I had insurance' statement.

4 years ago

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Spencer Ashburn, VA

They've saved me plenty of times, but my most recent experience left me on the side of the highway for 2+ hours due to a driver going to a town hours away. They stated they could not compensate me in any way for this.

7 years ago

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James Quick Queen Creek, AZ

Love it,they are great insurance was set be mortgage company. Insurance premiums are the lowest of any provider.

8 years ago

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Gillien Oxnard, CA

Good service, reliable, fast and nice people

6 years ago

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Theo Tucson, AZ

Jose was helpful, fast, and professional

7 years ago

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Andrew Sandy, UT

very easy to deal with and reasonably priced. they have saved me many times.

4 years ago

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Robert Britt Columbus, OH

Great Travel information, and offers for visiting other locations in the world.

4 years ago

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Jacob Fuentes Brooklyn, NY

Worst company ever I tried renewing and they never email me my ID card shame I wasted my time with this company

6 years ago

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Cynthia Landing Forest City, IL

Affordable knowledgeable of your needs pleasant service

4 years ago

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Steve tomb Greensburg, PA

Terrible tried to talk to someone for over a hour and gave up. Had to pay out of pocket for wrecker

5 years ago

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Tiniki Ware Dallas, GA

DO NOT CHOOSE AAA!!! Spend your money elsewhere. Paula and Xavier was so rude and abrupt.

6 years ago

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Seth Grabert Salt Lake City, UT

Great insurance my house flooded and they came out and was awesome with advice

5 years ago

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Ashley Lively Elkridge, MD

OVER 2 HRS, wait time was 1 HR. YOU SUCK

6 years ago

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Taraja Mitchell Kansas City, MO

Not great service IS horrible left me in the cold

4 years ago