Overstock

• Large Inventory
• Savings Opportunities
• Shipping

Large Inventory 

Overstock features a large inventory of several types of consumer goods. Categories include home décor, kitchen and dining, home improvement, housewares, garden and patio, bath, luggage, kids and baby, apparel, jewelry, and bags. Overstock has also created a room ideas category where various products are paired together in a variety of styles giving customers insight into specific products they can purchase to fit the style of any room in their home. Categories feature sales, clearance, and new arrivals tabs where consumers will find daily promotions and discounts on select products.

Savings Opportunities

Overstock runs frequent deals for holidays and provides exclusive email offers to everyone on the Overstock email list. When you first visit the site, you can "spin the wheel" to get an immediate discount on your purchase. 

Club O is Overstock's rewards program membership and provides these benefits: 

• 5% back in rewards on every purchase
• Up to $40 in rewards for each product review you write
• Access to the Extra Rewards Store
• Price match guarantee
• Free returns
• Free shipping
• Hotel booking discounts up to 45%

Club O comes with a free 30-day trial, then membership costs $19.95 per month. Memberships are free for active military members, veterans, teachers, students, and first responders.

Shipping 

Overstock.com provides free shipping to the contiguous United States on all orders over $45. Most items ship within 1 to 2 business days while larger furniture items take anywhere from 1 to 4 weeks. An estimated delivery time may be obtained when checking out. Overstock.com currently offers international shipping in over 180 different countries through a partnership with Bongo International. Bongo provides international payment processing in a variety of currencies. Consumers are given a guaranteed order total upon checkout which includes shipping fees, taxes/duties, and shipment insurance. 

• Oversized Item Returns
• Warranty Information

Oversized Item Returns

Overstock offers refunds for unused items when the return process is initiated within 30 days of delivery. However, when returning an undamaged piece of furniture or other large items, the customer is responsible for the return shipping costs. Customers should be aware of this policy prior to placing a furniture order so they're not surprised by expensive return shipping fees. 

Warranty Information 

Warranty information is difficult to find on Overstock.com since warranties vary based on the product. You need to contact customer service directly for warranty information on specific products.