Name: Anthem
Rating: 1.5

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Sharon Cole

I was in the hospital and two nursing homes during almost all of 2019 and they paid almost everything.

6 years ago Edited September 14, 2021

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Scott Shepherd Trenton, OH

I have insurance through my employer and my kids also have a secondary insurance, however anthem never comes through and I have to end up calling to get any claims paid. I have 3 kids and the claims are aplenty with my kids, however I shouldn’t have to call every time a claim comes up.

6 years ago

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Chuck A Newnan, GA

Absolutely the worst insurance I have ever had. the list of doctors is totally wrong, I can't even go to the emergency room because the hospital closest to me doesn't take this insurance. I'm supposed to be able to go to any emergency room when needed, but if they are "OUT OF NETWORK" nothing is covered.

7 years ago

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Jules Grand Junction, CO

If I could give negative stars I would. The absolute worst insurance company. They cover nothing but charge you high fees. It blows my mind that it is even legal for this be considered insurance. If you have the opportunity and option, go elsewhere.

7 years ago

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Darrell Pack Wolfeboro Falls, NH

They fight every prescription, they cancel without notice, they have cancelled us twice in a year because of mistakes they have made including misapplying payments. I have a laundry list of issues. If you have a choice, don't choose them.

8 years ago

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Judy Upton, KY

Stay away from this company at all cost. They have the worst customer service. They blatantly misinform and have the most incompetent staff. They deny and postpone needed care and lie about in network providers. Worst experience ever in dealing with insurance company.

8 years ago

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Fedrico Aguirre North Las Vegas, NV

Caremore Pairing with Anthem has created total confusion for users and for the medical care givers. The card will not work with the pharmacy I have been using for several years. Cannot get a refill on a medication that I am out of for hypertension when using my new card.

8 years ago

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Kimberley Hirt Buena Vista, VA

I believe they are a fair company that really tries to do the right thing in terms of coverage. I would recommend them.

8 years ago

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Prakash Mumbai, MH

Worst Insurance Ever. My wife was a part of the insurance and when we initially asked the hospital was in-network and during the delivery dates it was not in-network. It costs us a fortune and they denied to pay the amount.

5 years ago

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Amanda Verser Berthoud, CO

I have called 10 times in the last 2 months trying to pay my premium and start coverage. Nobody at this company has even half a brain and knows what they are doing. So I am going with a different company.

7 years ago

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Steve Ypsilanti, MI

Service has declined noticeably from late 2016 through present (Q3 2018). Claims take very long to process. Simple email inquiries now take 1-2 weeks to get a response. What is going on over there?

8 years ago

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Sara Jane Crestwood, KY

Anthem BC/BS is an excellent insurance company. The customer service is excellent. And the plans are simple and easy to understand.

8 years ago

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jcleaton

Reasonable costs, efficient, organized, respond quickly, good customer service

6 years ago

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Nathan Kennesaw, GA

Provider website is a joke. No one in my area will even take the Pathway x plan. Even using their own website the doctors on the list do not take the plan.

7 years ago

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Aimee Lewis Oak View, CA

I would give zero stars if I could. It’s expensive and every time we use it we get exorbitant bills. It’s always a pain

7 years ago

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Lee Akeley

Too much mail. Confusing billing Customer service could be improved hate the auto menu "press 1 etc

8 years ago

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Jon Scoresby Saratoga Springs, UT

Anthem was good. they covered most of the my family medical needs and it provided good pharmacy coverage.

7 years ago

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Boots

Have worked with them for years. You cannot trust the administration. they lie to you.

7 years ago

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Jason Andrews, TX

Changed my pharmacy with out telling me.

7 years ago

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Douglas Dusseau

You have to fight every step of the way.

9 years ago