Gunbroker.com

• Auction Shop
• Memberships and Associations
• Great FAQ
• Resources and Information

Auction Shop

GunBroker.com is in the firearm industry but is a class of its own. It is an auction shop platform which means there is a large variety of items listed for sale including firearms (pistols, rifles, shotguns, etc.), weapons, ammo, shooting gear, hunting items, and other merchandise. This is a benefit for both sellers and buyers. Most companies just cater to buyers-catering to sellers as well as sets GunBroker.com apart from other companies in the firearm industry.

This company offers a significant amount of information about FFL (Federal Firearms License) locations and dealer services. This information is very valuable to each customer as online firearm customers are required to have their products processed through an FFL dealer.

Memberships and Associations

GunBroker.com is partnered with NSSF, NRA, and USA Shooting. These memberships/associations give credibility to GunBroker.com as well as provide more opportunities for buyers and sellers to get involved in the firearm industry. It also provides additional information about shooting sports and clubs for customers to join.

Great FAQ

The company provides a very detailed frequently asked questions section as part of their provided customer service. They have FAQ's broken down into several subcategories, including separate categories for buyers and sellers to understand how to buy and sell firearms on the site. Because GunBroker.com has so many FAQ's, users can quickly find answers to their various questions.

GunBroker.com uses a large variety of manufacturers. Because of this, customers can find almost any kind of product they want, made by their favorite manufacturer/brand name company. More manufacturers equate to a larger quantity of quality products, something that many other firearm companies do not provide.

Resources and Information

Gunbroker.com has several resources and information on its website that buyers and sellers can both access. In terms of on-site resources, the company has an articles section and a videos section that both provide useful industry-relevant information.

In addition to Gunbroker.com's articles and videos, the company also provides plenty of tools and informational resources on its website for users who are new to the buy and sell platform. Sellers can learn about the different listing options and services available on the company's website, what background checks they need to pass, what type of items they can list for sale, and what fee they need to pay to sell items on the platform. Meanwhile, buyers can learn about payment options, how to navigate the website to find the products they wish to buy, how to make transactions, and more.

• Scam Sellers
• Difficult to Process a Refund
• Cannot Retract a Bid

Scam Sellers

While being an online gun auction platform has many advantages, it has an equal amount of disadvantages. Because GunBroker.com allows for so many sellers, there is bound to be scam sellers and dishonest sellers. It is difficult for a company like GunBroker.com to carefully monitor transactions with such a large database of sellers. This is a huge disadvantage for buyers. It becomes hard for buyers to distinguish what sellers they can trust to buy a product from. Just like it becomes hard for buyers to trust sellers on this auction site, it is almost equally as hard for sellers to trust buyers. Buyers can be scammed out of money and sellers can be scammed out of their products.

Difficult to Process a Refund

Auction companies like GunBroker.com are often unreliable in the fraud aspect. If a fraud crime does happen, it is a difficult process for a buyer to get a refund on gun sales. They have to do a Fraud Claim and a Fraud Report.

Cannot Retract a Bid

To add on to the difficulty of filing a claim, claims must be filed within 60 days of the end of an auction. Buyers cannot retract a bid. Only sellers can delete a bid in an emergency situation and it is difficult to determine how long it will take for a seller to get back to the buyer. GunBroker.com has had issues with phishing and fraudulent emails. They have provided detailed information on how to avoid being scammed but it is a disadvantage to users to know that they might be scammed by companies using GunBroker.com's name and information.