Name: LifeTime Fitness
Rating: 3.6

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Katie Marz Orem, UT

This gym has such a good vibe and is so welcoming! I don't feel intimidated because the employees are so welcoming and willing to help you. Definitely good value for the prices.

7 years ago

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Jeffrey Brian Smedley Bridgewater, NJ

Their business practices are a disgrace/ After shutting down for the virus, they were permitted to reopen in September. As per their process on August 28, 2020 we submitted our suspension as I do have a respiratory issue. After sending us an email stating suspension was in process, they continued to bill us 296 dollars a month. When we became aware and asked to have the money refunded we were informed that since it was over 30 days they could refund our money. We are now forced to hope our credit card company helps us out, and in the worse possible economic circumstances.

5 years ago

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Hallieford Arlington, TX

Lifetime fitness is great. They worked with me on a short contract. It was great to get my workout in even when out of town.

6 years ago

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Ana Newark, NJ

BE AWARE!!!! I was a client of this gym for at least 4years with swimming classes for my 4 year old, I had to cancel my membership and I request to cancel on Nov. 16 and they told me I was good to use the gym until the Dec. 16. Never told me they have a policy in place they would charge me again in Dec. the full month because I did not give a notice a month prior to cancel. In other words THEY STEAL YOUR MONEY! Once you complain they come will al excuses in the book! If I could I would give ZERO STARS AND I WILL NEVER RECOMEND THIS PLACE AGAIN!

6 years ago

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Unhappy customer Rockville, MD

The front desk staff are not courteous nor helpful. They have no idea about rules and regulations. None of the managers return your calls. I left at times 7 messages and never received a return call. When you make a simple request, no one takes care of it . You gave to call again and again. The corporate office must spend some training money to train all their staffs. The customer Carr staffs don’t care either and they hung up on your face. I am not understanding why these people are so rude unprofessional and incompetent.

6 years ago

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Scott Anderson

Great people and a nice setup of equipment.the staff are always friendly. They are willing to help with any equipment that you need help with.

7 years ago

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Dr.

Exceptional place with very friendly people, The place is very clean and the equipment are update with up to date machines

7 years ago

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Brinley Knowles Smithfield, UT

The gym here is clean and have lots of options. The pool is clean and my kids love to swim and relax in it after we workout. Walking into the gym I am always welcomed.

7 years ago

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Tanner Cook Gilbert, AZ

Lifetime fitness has literally everything you’d want - but it’s on the expensive side. However if you enjoy taking classes, they offer many free classes which is a plus.

7 years ago

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Brayden D. Gilbert, AZ

Lifetime fitness was my go to gym for me and my family. It was great because while I would workout my family would go swim in the pool and have a blast. It’s great.

8 years ago

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Leslie Neeser Eden Prairie, MN

The club itself has been good, it's when you try to cancel your membership they fail. Both my son and my sister have cancelled their membership at the club and their cancellation was never processed and the paperwork was lost. The corporation continued to take money out of their accounts for several months until it was noticed. Then they required them both to go into the club again for a signature. They were extremely pushy and tried to get them both to put the membership on hold. It took a number of times to get someone to process the paperwork. Very unprofessional!

8 years ago

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Chelsea Minneapolis, MN

I had 4 interviews with them and then never even got an email or phone call saying I didn't get the job, like promised. This seemed very tacky and disrespectful for spending so much of my time interviewing with them.

8 years ago

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Lillian Hood Philadelphia, PA

Fort Washington PA the club is nice everyone is polite for the most part. However their accounts receivable department sucks. I have a corporate account. In the beginning I received no invoices they Debited my account Twice in the same month. They just did it again Back-to-back debit. I am sick of them at this point. The only way you can pay them is if you call. No way to pay online. Just ridiculous in these days in time

8 years ago

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Ben Wasscher Mound, MN

Have been a member for 22 years. During my morning workouts I always watched the news shows , initially CNN, then MSNBC and watched Morning Joe for the last 10 years. Now they have decided that members are no longer allowed to watch news shows because they are not considered "healthy". Always felt they were kind of expensive, am now looking for an alternative club and will definitely leave Lifetime by the end of the month.

8 years ago

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Robert Sweat OH

Nice facility, horrible service from day 1. Any questions or issues, they transfer you around where no one answers the phone. I have left messages for everyone up to the center manager with no response. It's just not worth the high cost. When will I learn? I've been thinking about finding another gym and saw LTF had a special and thought what the heck. I reached out on line and asked for pricing information. I specifically asked not to be called. Shortly after, I received a call! When I restated my desire not to be called.. the jerk laughed in my ear and hung up.. Amazing..

9 years ago

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Stephen R Wilkins

Lifetime is a scam gym. They have a ton of fine print rules and fees and sign you up for things even if you don't want them. They send you a lifetime magazine and then you read the fine print and it says you have to cancel or they will start charging your card for it. If you want to cancel you have to give them a 30 notice . The Lifetime bucks you get expire and can't be recovered. The place is a money grabbing monster that.

9 years ago

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Rizwan Uqaili Richardson, TX

Lifetime Fitness Garland billing is highly incompetent and sloppy. They kept billing me for over 2 years for a class that was canceled by the instructor. Apparently just because I did not manually cancel out of the class as well. And once their billing error was caught, a refund was not forthcoming. Watch your credit card bills carefully to make sure they're not overcharging you.

9 years ago

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amanda Birmingham, AL

This is by far the worst company I have ever had dealings with. The customer service is horrendous. They charged my account repeatedly unauthorized and would not issue refunds for those unauthorized charges. Corporate customer service is rude. General Manager of local club did not return any phone calls after regular attempts over a 4 month period.

9 years ago

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Ra Hy Alpharetta, GA

My child has a mild disability and was made fun of to the point of tears at camp.When I came to pick her up she burst into tears. The camp counselors had no idea what had happened. I went to the front desk to let them know we would not be returning due to inadequate supervision and they refused to refund me. My other daughter came out of camp crying because a child was pulling down other's pants. The counsellors again had no idea about it. I have called 10 times to resolve with Lifetime and now have to sue them.Going to call 11 Alive News.

10 years ago

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Randi Nelson San José, SJ

I like LIfeTime Fitness because they are very supportive in your goals and they offer a program to help you change your lifestyle, not just go to the gym once.

6 years ago

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Juliann Mecham Managua, MN

LifeTime Fitness is a great gym. They also are great supporters to local high school teams and local events. I think that is a friendly way to encourage fitness and over all health in the community.

6 years ago

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David T Draper, UT

You pay for it, but Lifetime is so nice. Amazing quality and quantity of equipment, classes, pools, etc. I always feel like I get a great workout in there.

6 years ago

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Reckholdt Draper, UT

They are great. They have all of the equipment you could ever want. Their stuff is clean. Their classes are the best and overall atmosphere at the gym is great.

6 years ago

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Hannah Francis Provo, UT

I really love LifeTime Fitness. They have amazing machines and equipment and staff that are more than willing to help. It is the perfect place to work out and get in shape.

7 years ago

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Tracy Hill Draper, UT

I went to lifetime fitness for a time, but it got too expensive so I switched gyms. I loved how clean the facilities were and the amenities. I would love to go back but it’s just too pricey.

7 years ago

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Alex miller Gilbert, AZ

By far the best gym I have ever been too. The equipment is always clean and in the best condition, and the staff is always super nice when you walk in the doors.

7 years ago

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Leslie West Jordan, UT

Lifetime is AMAZING! This place is huge! The thing I like most is that they have lots for kids to do. You definitely get what you pay for but keep in mind that you will be paying quite a bit more than just your basic gym.

8 years ago Edited September 14, 2021

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Kristin G Pleasant Grove, UT

Lifetime fitness in Summerlin NV is a great facility because of the rock wall and the indoor soccer facility. It is a fun place for the entire family!!

8 years ago

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Stacy Kay Salt Lake City, UT

Such a beautiful gym. Tons of amenities. The staff that I talked to was great. The price is okay for what you get. I ended up not joining because the location wasn't a good fit for me.

8 years ago

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Susan Huey Wayne, PA

Lifetime was ok until Covid. I had my membership on hold, but they randomly started charging me. They must not need my patronage because customer support told me I'm a liar and the issue was 100% my fault. I've never had an issue like this before but I guess it must be me.

4 years ago

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Max Chicago, IL

just began a startup package, nice opportunity to get fit for people who likes to eat a lot, like me, ha ha, good stuff and conditions, thanks guys.

5 years ago

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Nathaniel WilliamsNnNn

Like LifeTime, because the gym open 24 hours. And also my teenage kids can hang out at the gym playing basketball and also sit in the hot tub.

7 years ago

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EDWING Buckeye, AZ

Please review your contract, the hidden fees will upset you. The personnel will not tell you all the truth and make you sign a contract. I was misled into a fraudulent membership month-to-month which became a contract with hidden fees. REVIEW YOUR CONTRACT. THEY HAVE HIDDEN FEES THAT THEY WILL NOT TELL YOU. DO NOT TRUST THEM. E.C.

8 years ago

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Sarah

Sales rep lied about refund/cancellation policy, then gave me the run around for days. Got his manager involved and was told it was a corporate policy they can't override. Whence I contacted corporate I was told the opposite. So much effort to try and get a simple change honored as presented.

9 years ago

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Cam McClellan Magna, UT

Lifetime is a really nice gym. They have so much equipment and their facilities are clean. They are on the pricy side though.

6 years ago

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Kaydence Bonino Riverton, UT

We loved having a membership at lifetime fitness. We took advantage of the day care, which was awesome! I especially loved the variety of classes they offered and the pool!

6 years ago

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Jon Posey Riverton, UT

Lifetime is fantastic, but you pay for it. The gym is also a magnet for people waaaay to into themselves. Pool is great, the bball leagues were fun.

6 years ago

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Don Boren American Fork, UT

Very nice Gym. Clean locker room. Nice pool. The equipment was always clean and well-maintained. Membership plan was reasonably priced.

7 years ago

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Alyssa Boren American Fork, UT

I love the day care that they have there, it has lots of things your kids can do. The machines are in good condition. The pools are really fun and are taken good care of.

7 years ago

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Rylie Crandall Draper, UT

I love this fitness center because their facilities are always clean and well kept. I feel comfortable working out there, but the price is expensive to keep up.

7 years ago

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Evelyn Chidester Riverton, UT

Super nice facility with great teachers and class options. Day care for small kids make it super easy to go anytime. Nice employees.

7 years ago

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Shaylee Provo, UT

The equipment is nice and clean at lifetime fitness. There is a lot of variety as far as machines go as well. Classes are fun and the gym is well kept.

7 years ago

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Monicka Boyd

Amazing!! I love the flexibility of my trainer and anytime I go to the gym it's never overcrowded

7 years ago

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Mo

You pay for the Membership NOT for the fitness. It is a great facility with everything you want if you know how to use them.

7 years ago

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Bryan Jensen South Jordan, UT

Sandy location has everything: indoor and outdoor pools, fitness area, daycare, and smoothie bar. We love it!

6 years ago

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Rathan Kumar Trabuco Canyon, CA

This is the closest gym to my old place of living, and was very great. Equipment was plentiful and great to get my workout done.

6 years ago

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Jessica American Fork, UT

I love Lifetime fitness. It’s clean, affordable, tons of equipment and they have great customer service.

6 years ago

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Justin McMurtrey South Jordan, UT

We were members at Lifetime for couple of years. While it’s a great gym, it is super expensive. It is not worth the price in what services you receive.

6 years ago

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Jason Draper, UT

Lifetime Fitness is an incredible fitness center because everything is well kept, clean, and nice and the staff is very helpful.

7 years ago

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Sadie Salisbury Draper, UT

Lifetime fitness is such a great gym! Especially for families. They have the cleanest facilities and the nicest staff!

7 years ago