LA Fitness

I recently started going to la fitness and it is amazing. Compared to other fitness centers around my house, they have better equipment and their membership is extremely affordable. Their customer service is also one of their best attributes.

I love LA Fitness. My favorite part of their gym is the basketball court where I’m able to still play weekly and keep my self active. The staff is very friendly and are always willing to answer any questions you need about your workout and experience.

LA Fitness has been the gym that I have used for the longest amount of time and still use today. The equipment is nice and the employees are very knowledgeable. When I go it is not very crowded so I don't have to wait super long if I need to use equipment that is very popular for other people to use as well.

i like this gym the trainers are really helpful and really seem to care about your body goals and really wanna help you get there my trainer Ryan is the BEST! He pushes me so hard to meet my goal and yet still gives me nice motivational speeches when i start to feel close to giving up i would highly recommend coming here if your serious about obtaining your body goals

I enjoy working out at LA Fitness. Their equipment is always clean and they make sure each person cleans up after their equipment use. I find that everyone there is respectful and I feel very comfortable working out there.

I was attracted immediately to the location, equipment, and convenience of LA Fitness. However after my initial fitness involvement I became even more impress with the quality of the facilities, the availability, the staff, and how involved LA Fitness are with the members fitness planning.

LA Fitness is such a great gym for all levels of experience and for all areas of athletic interest. I loved being able to hit the weights and then go for a swim afterwards. A very nice quality facility!

LA Fitness is my choice of fitness centers. Clean and not over crowded are my highest criteria. I originally chose them for the choice of locations and the fact that they were one of the few fitness centers that included racquetball courts.

I like LA fitness. I love the facility, the amenities they offer, and even more the daily classes included in your membership. I do agree that this can be a pricey option, but it is worth all the money you pay.

I had a membership at LA Fitness for a couple of years. They had every piece of equipment I needed and more. I really liked the classes they offered. I also loved the options they had for payment plans, it was really helpful

Frustrating. I joined for aqua fit classes. The phone app is never updated so I go to the gym many times to fine out the class is canceled or the pool is closed. Twice in one month they forgot to stop filling the pool and it overflowed and closing the pool. It had been dirty at times. I love some of the instructors but there is one who isn't very good. People have complained but management doesn't act on our complaints.

I have gone in as a family member a few times, my brother has the membership for LA Fitness. I love their indoor pool, sauna, and Zumba classes. Great place, spacious and many types of equipment to choose from.

The whole time I was having my consultation the person doing the consult kept looking out at what appeared to be the TV. He would ask me a question and while I was being very careful to be honest and express my desire to get healthier when answering his questions. I think he could have told what was going on on the television but not anything I was expressing. I believe the reason for this was he understood I had been having medical issues that caused me to loose my job and I told him I was on unemployment and st this time I wouldn't be able to pay for personal training. I think that was the only reason I was in there talking to him and he knew he would not be making a sell to me so my thoughts really weren't important to him. Don't get me wrong other than this , which I think is important, it's called active listening and should be used at all times, especially in his position, he was very nice. I just didn't feel my story was important at all.

Don't ever sign up for anything with them. I signed up for 6 months of personal training and I have so fair paid 5 (haven't yet been billed for my 6th), and I called to cancel today... guess what, you can't call to cancel. You have to go IN PERSON? WHY? I lost my job last month, but just thought "ok, it's just two more months. I have some savings." And now they won't let me cancel over the phone. I called twice to the LA fitness I attend, and called once to their customer service line and no one will help me. They claim it's just "so easy" if you go and cancel in person... then why can't you just do it on the phone? No. Why can't you just click a button online like I literally can do for anything else in life? LA Fitness is the worst. No matter what, if you think you want to sign up for a gym. Just don't because one day you will have to cancel it, whether you move or you lose your job, or you just find some other kind of exercise to do that's just more enjoyable. It's not worth this hassle.

LA fitness was a very clean gym and the best facility that I had seen in a long time the swimming pool was very clean and I would use it every single day

The atmosphere at LA Fitness is perfect for the people trying to lose weight or achieve their ideal fitness goals! I love the high quality equipment and spacious facility.

Terrible staffs in the one at 501 N Orlando Ave, Winter Park. The front desk Staffs always showing their cold face when u need to ask them sth straight. I saw there is one white girl with pink weird hair work as cleaner, always yelling and shouting people with rude words. Very annoying. Never see this kind of ridiculous rude manner in other place. Definitely she not happy with her life I guess. There always no toilet paper in the restroom. So Terrible maintenance. Basically u won't see smile on staffs work there. not a happy la fitness. Don't know what make people There so misery life. they probably not be paying good I guess. The facility is OK there but the customer service there really have to get big improvements.

WORST GYM EVER!!! DO NOT SIGN WITH THEM!!!! THEY ARE NASTY LIERS!!! Back in May I signed up for a regular gym membership. Then Jay, (the personal trainer) talked me into signing up for a personal training plan. May I add (a senior citizens plan, when I'm 28 years old.) He had me quickly sign everything because he was in a rush to leave that afternoon. I am well aware that I signed a contract so I am responsible. However, it is rude of Jay to tell me "Well you signed it so now you have to pay!" Aside from the fact that he lied, he promised me a friends pass and I was supposed to be weighed every so often. None of this even happened and when I questioned the staff about it they did nothing. I then spoke to the manager and explained my issue he told me I can cancel the personal training with a doctor's note. I went ahead and got the note. Jay then comes to me and refuses to submit the note to corporate claiming corporate will not accept the note because it doesn't have the proper wording. If you ask me, he does not have the right to make that decision. Jay does not work for corporate. Corporate has to be the one to refuse my doctor's note. With that, not that it is any of jay's or corporate's business, my note was from my neurologist. I suffer from seizures and have been since the age of seven. My doctor is currently changing my medication. Jay has no right to bully me into staying committed to a contract that he lied to me about in the first place. I was originally a member of CKO Kickboxing when I lived in NJ. I never ever had an an issues with them and I was with them for over three years. I completely regret signing with LA fitness. The staff is rude and nasty and I dread going to their gym to work out every day. If I am paying for a gym I expect to be treated with respect and most importantly, I should be paying for a plan that is not going to put me at risk.

My name is Sophia and I have had the unfortunate experience of entering into a training contract with them. I reviewed the contract with a lawyer less than 24 hours after signing and found I had 3 business days to get and mail the cancellation form to cancel outright with a refund. I was finally able to get it, LA fitness wouldn't allow me access it on my online account, I had to contact the gym for it. I mailed it less than 24 hours after signing and they received it within their 3 day period which doesn't really matter because I just had to mail it within 3 days. I have heard from no one about my cancellation and am very frustrated because I followed all of their crazy protocols to take care of it. The business is shady. Use any other gym, I'm honestly surprised that LA fitness is even still in business.

Worst experience ever!! I had a contract with LA FITNESS for training sessions that expired on November 27th 2019. As I lost my contract I went to the facility in Noblesville to ask when was my last payment due and if I had to do anything else to cancel my contract. The person who talked to me (Alejandro) told me that I had nothing to do, once my contract was up I was not going to be charged anything else. I asked him, do I have to cancel my contract so I don't go on a month to month basis? he said to me "no, you don't have to, once your contract is up, then you are done". Trusting to his words I didn't do anything else and what it is my surprised that on December 27th I see that they withdrew $420.00 from my account when they said this was not going to happen... I went to the gym to ask about it and first of all; Alejandro said not remembering having talked to me on November but when his manager started asking him questions about it she suddenly remember what he talked about with me but still could not remember having talked to me.... (seriously?) Second, they then showed me that on my contract said that if I did not cancelled my contract then I would go on a month to month basis... Didn't I just went on November trying to avoid this???? they gave me false information, you cannot tell me read the contract because I didn't have it and that is why I went to asked them for this information.... Lets say that that was true (which is not) the month to month payment was due on the 27th, I went on the 27th and told them about it... shouldn't they have just canceled it and refund my money back? any other business does that!! While posting on facebook this story I came across other people who have gone through the same experience with LA FITNESS; it seems this is a rip-off scheme they have going on and no one puts a stop. Even if it was written on the contract; they should have given me that information on November when I went talking to them and they gave me false information. Now, they charged my account and told me like making fun of me... "you still have sessions you can use for this month"... as if I want to set foot ever again at that place! Customers cannot be rip-off this way; If I say to refund my money for a service you haven't been provided, they you refund my money, no questions asked! Obviously they didn't give me my money back and I will not go there and use my training sessions as I didn't agree on them. I don't know why customers have to be forced to pay for something we do not want. Hopefully someone can put a stop on this.

Nice club - some issues - They don't monitor the locker rooms - some people are inappropriate - cells phone allowed in the sauna. people clip their nails on the floor. Managment can do more. TV's they lost the remotes to change channels, its been like 4 months and no results. Can't plug your head phones into the cardio equipment to listen to TV.

The la fitness near me has a sauna and a steam room - pretty uncommon. In any event - they have clubs nationwide which makes it easy to work out if I’m out of town. Huge plus!

Large gym with tons of recreational things to do with even better trainers. But, they use the free workout with a trainer to bait you into a year long contract unknowingly in a high stakes sales pitch because you're super tired and not thinking straight. i left the gym but no one ever told me my contract on the trainer was still active and continued to charge me for 6 months and made it even harder to get my money back which i didn't. I would never recommend them to anyone!

Finally I found some time to spend to talk about LA Fitness. If you know what to do at the gym, you know that LA Fitness offers a nice size pool, hot tube, free weights and work out machines zones for a reasonable price. I was a member for around 7 years with two different plans, first one was regular yearly contract and the last one was multiclub three years contract. On my first experience at the place they tried to sell me their personal training program. (misleading sale that I will need to make a separate review about it, is a trap without way out). Cleaning is something that they don't care at all. For several years, me and several other customers, even after multiples complaints to all managers that worked there, last one was David, nothing changed. The place it is filthy including the pool and spa hot tube. So the true about the Legionnaires' bacteria, yes the one that cause Legionnaires' disease that was found there was not unexpected, was not a surprise to me. So what was reasonable before, now you may put your health in jeopardy. You got what you pay! looks that is their motto! Keep in mind that it is not just your health that is in jeopardy, also your physical integrity is in risk! Most of the nights are crowded and they made the only area available to stretch and abs in the gym as personal training only. Nobody does personal trainer there, little percentage. So you have rush hour times without a proper place to start your work out and due to that, one day after my workout I decided to talk with one of the managers available at the time,(Andrea), the same whom upgraded my membership to multiclub (you can go to any la fitness in florida, not signatures ones), and she allow me to use the personal training area that most of the time nobody uses anyways for stretches only. So next day, was a Tuesday night, the place packed as always. Directed myself to stretch with my headphones on lying on the mat when the trainer(Michael P.) show up in my face with a bad physiognomy and gesticulating. When I took my headphone off, I heard this angry guy telling me to leave the area immediately, so when I tried to explain why I was there, he grabbed the mat holder and tried to make me rollover off from the mat, so I placed my right hand on the floor and I bounced back pushing his arms and knees away from me with my left hand and stood up. Told him to not touch me or try to move me physically again. When I stood up I was able to see two students and the two surge lights that I always thought that was security cameras on the end of the stretching area, I didn't know until later that they were his students. He probably thought that I was a little boy. I may look young and very skinny but I'm almost 40 years old with martial arts experience on my background, so I faced him and with all the calm in the world said that his behavior wasn't right. At this point with no witness around, just his students, he called the janitor guy that was leaving the restrooms on me, big guy, telling him to kick me out the gym so I face him too stating that nobody will touch me, he threat me and screamed at me thinking that I will be scared but never did anything and he apologized to me later because he didn't really know what was happening. He thought that I did something really bad because the way that the trainer spoke with him. So when physical threat was not a threat to me anymore, because people started to go in and out of the restrooms, I walked to the front desk to ask for the manager but no managers available at the gym on that time. Another bad thing, rush hour and nobody responsible at the place. The trainer percepts the situation that he caused. So I'm at the front desk when he came with his students on his side saying that he will call the cops on me if I don't leave. Well, guess what? I didn't leave so he called the cops and I waited for the cops to arrive. On this meantime they were talking on one of the desks on a way that looks like they knew each other from a very long time(body language) , looks that they were putting their version together. When the cops arrived, the cop spoke with him first because he called and right after with his students and then me. The personal trainer created a such bad scene that I requested to speak with the cop outside due to the many curious people there. Everybody curious to know why cops were inside there. So when I told what happened, he told me that they provided a different story. So independent who said what, I decided to cancel my membership anyways and I expressed to the cop what I would like to do. So he went inside and when he came back he said that unfortunately they don't have managers available. Because it is a contract for three years just made. Arrived next day to talk about the situation with manager David that at first was sounding helpful but then after I tell him what happened, and he said that what the personal trainer and his students told him were different. They said that I was standing and pushed him on his chest with both arms starting the issue. Detail: I was on the ground when he tried to move me and when I pushed him. I don't want to pass as a liar because his teacher has two witnesses on his side and I had just the true. So I requested the footage from the security cameras to show who is who on this story but no cameras available. On this situation that I don't have how to prove nothing, I decided to cancel my membership anyways but then he said that I have a contract and the managers at corporate will need to approve that, they may revoke the membership and keep the money, so I just said that really don't matter at all to me what they will do with my membership, I will not use, I'm done with LA Fitness anyways and I want my money back. My membership for three years was almost $800.00. After I spoke with the gym manager I decided to call corporate and there they treat me really bad, they were probably thinking that I was that very bad guy that they heard it about. On my third call I was able to talk with one of the managers and she confirmed of course the refund. Good choice La Fitness! I will never allow you to keep that money. As a very responsible person, I will stand for what is right and not allow to be bullied by any personal trainer or nobody. Martial arts teach you how to protect yourself but more than this I learned to have a very strong self control. I will never start immature situations like this one. Bottom of line: BE AWARE THAT YOU ARE NOT SAFE IN GENERAL AT LA Fitness. They lost me, an old client and many others due to the lack of security, hygiene, and behavior of their employees.

I wish LA Fitness was located across the country because this is by far my favorite gym. They make working out seem clean and elite, providing the best gym equipment and guidance. Please expand!

I love LA Fitness. A little pricy, but the gyms are super nice. They have a pool, hot tub, and basketball courts. I enjoyed going to this gym - I moved so I don't have one near me anymore. I would join it again if they build one near me.

LA Fitness is a very clean gym with good workout machines. I like that there is a wide variety of machines and the customer service is great.

really good I have always likes LA Fitness just finish that they would lower their monthly payments down for 55 and over

Good product. So-so maintenance. The page size of the gym and the swimming pool and basketball Court are a plus. The equipment works but the maintenance of the equipment is mediocre.

I'm a current member of LA Fitness, and I'm not sure how much longer I will be. It's always so busy and smells like sweat even though you always see cleaning staff around the place. It is clean, but not as clean as you would like. Not to mention waiting for equipment is sooooo annoying.

I was a member of LA Fitness for a couple years. Prices were fair but our location was always so busy that you could not even complete a workout without waiting in a line for a machine. It was not a great experience and I felt like they were limited in some of their offerings. The functional training area was also so small that maybe only 3 people could comfortable workout in that room/area. After awhile I started to dislike going to our location so I ended up cancelling and going somewhere else. I am much happier now that I did.

Pros: Wide selection of machines Plenty of treadmills and ellipticals Plenty of bench presses and squat racks Cons: Hexagon plates No Hex bars When something is broken takes a while for it to get fixed

I loved LA fitness! The equipment and the environment was so encouraging, I am a returning customer.

Staten Island E Service rd location will take your money for services they don't even provide. Out of service sauna, can't use it but still have to pay. Heater in the jacuzzi broken, they don't care. There was no hot water in there for almost 2 weeks, I had to take ice cold shower after using pool. The most unreliable gym. FRAUD beware!!!